Help! Xbox 360 console has red light

10 replies
Found 12th Jun 2011
Hi guys
Can anyone offer any help. My little boy's xbox 360 is about 3 years old and has just got part of a red ring around the on button - I think the "red ring of death"!

We have unplugged everything and letting it cool down.

Obviously out of warranty - but does anyone know if this is able to be fixed?

Thanks in advance

10 Comments

rrod the red light has a 3 year warranty so call Microsoft ask them they will fix for free if under 3 years mabye use the manufacture date as a guide
Edited by: "davver99" 12th Jun 2011

Original Poster

http://solutions.xbox.com/en-US/PublishingImages/oneredlight.png

Original Poster

davver99

rrod the red light has a 3 year warranty so call Microsoft ask them



Thanks davver. Just checking out the troubleshooting on microsoft site and can send it to them for repair.

Check the code on the internet then ring Microsoft. Almost always repairable. Usually costs about £50.

Not all red codes are covered by 3 year warranty.

do you get anything come up on the screen ?

Original Poster

davver99

do you get anything come up on the screen ?



Just switched it back on and all seems to be ok now. Think it maybe just overheated - thanks for your advice.

nossa

Check the code on the internet then ring Microsoft. Almost always … Check the code on the internet then ring Microsoft. Almost always repairable. Usually costs about £50.Not all red codes are covered by 3 year warranty.



Thanks nossa - if it happens again I'll give them a ring. (excuse the pun!)

One red ring usually means hardware failure, It may display an error code on screen as well, If it displays E74 that is usually the same as RROD and may require the same fix as RROD.

2 Red lights = Over heating.

3 Red light = RROD

Sometimes one ring is only temporary.

Read here for more info

if its working now id suggest getting the hover on it and cleaning all the little vents out.

It is only covered by the 3year warranty if the manufacturers date is still valid. You do not get a 3year warranty cover if it is out of date. Your xbox is covered if dated 14/06/08 which is free. from this date if your xbox is older than this date you pay to get it repaired ... Check date on the back of your xbox

Original Poster

shauneco

One red ring usually means hardware failure, It may display an error code … One red ring usually means hardware failure, It may display an error code on screen as well, If it displays E74 that is usually the same as RROD and may require the same fix as RROD.2 Red lights = Over heating.3 Red light = RRODSometimes one ring is only temporary. Read here for more info




nightstud

if its working now id suggest getting the hover on it and cleaning all … if its working now id suggest getting the hover on it and cleaning all the little vents out.




belly1066

It is only covered by the 3year warranty if the manufacturers date is … It is only covered by the 3year warranty if the manufacturers date is still valid. You do not get a 3year warranty cover if it is out of date. Your xbox is covered if dated 14/06/08 which is free. from this date if your xbox is older than this date you pay to get it repaired ... Check date on the back of your xbox



Thanks for all your advice ... put the fear of god into my son so he is making sure it is not kept on unnecessarily. Have given it a quick vacuum as it was quite dusty.
Hope the dreaded red ring stays away!
Cheers guys!
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