HELP/ADVICE EBAY SALE...PLEASE

21 replies
Found 29th Jan 2011
well i bought a tesco sofa bed and put mine on ebay buy it now..well there were 7 watchers within an hour and then it sold thursday evening.
I have sent an invoice and sent two more emails asking when the seller can collect but no response. I have used the 'find contact details' 3 times and no email as i would have rung the seller.
The other thing is i have had 2 more buyers wanting it.
What would you do? what should i do?

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21 Comments

Original Poster

oh and the new sofa bed arrived today..and i dont have anywhere to put it lol

if you leave it 4 days and then use the 'buyer hasn't paid for the item' you can cancel the transaction.
Then sell it to one of the others, dont' relist it through ebay though, just let the buyer come pick it up, pay cash.

I'm not saying the second person will mess you about, but if you list it through ebay and then let them pick it up, they 'could' say they've never received it and ebay would find in the favour of the buyer! (don't mean to put you off, just trying to hep out)
Edited by: "bikerjodie" 29th Jan 2011

Original Poster

dont get that Jodie..if its cash on collection is that risky?

How is it risky? Less risky than using paypal/ebay.
Edited by: "amfan" 29th Jan 2011

plumberman01

dont get that Jodie..if its cash on collection is that risky?



Always get cash on collection - NEVER paypal and collection (people can claim it was never received as you have no proof it was the account holder who came and collected the item).
I hope you get it sorted soon.
In the past, and probably now, you can request the contact details of a buyer and then you could give them a ring and ask them when they want to collect it.

Original Poster

i just wonder is it me..i mean i would have emailed or called when i bought it..

Original Poster

sickly sweet

Always get cash on collection - NEVER paypal and collection (people can … Always get cash on collection - NEVER paypal and collection (people can claim it was never received as you have no proof it was the account holder who came and collected the item).I hope you get it sorted soon. In the past, and probably now, you can request the contact details of a buyer and then you could give them a ring and ask them when they want to collect it.



i have requested 3 times and still no email..ive checked my junk too (_;)

plumberman01

i have requested 3 times and still no email..ive checked my junk too (_;)



Maybe ask on eBay live help, see what they can suggest?

Original Poster

oooh never thought of that thanks will try now xx

cant find it lol
helpppppp
Edited by: "plumberman01" 29th Jan 2011

i think the risky bit is the collection part. if they are paying cash on collection then I think thats ok but if they pay via paypal the could put in a claim saying item not received and you would have no proof that they collected it.

Original Poster

how do i find live help? please?

Brilliant...ask for help on a competing site! shoulda sold on here mate ;o)

I would go to the next buyer that is interested.
Theres nothing else you can do with this person not getting back in touch with you and understandably you want it gone asap.
All you can do is explain this to the first buyer when ever you can get a hold of them.

Original Poster

Peterdj41

https://cschatlb-na.corp.ebay.com/chat.asp?profile=15



thanks only 18mins to wait lol

Original Poster

aardvarking

Brilliant...ask for help on a competing site! shoulda sold on here mate … Brilliant...ask for help on a competing site! shoulda sold on here mate ;o)



no im asking my friends not the site (_;)

and i wouldnt have sold it for 50p!

hi, sorry i didn't explain properly...

.... if i buy something from you and collect it, i can still claim you saying i've never received it (as you've no proof), there's been a few claims whereby someone's collected and then ebay have refunded them too as they've initiated a claim, ebay don't have the option in the claim section for uplift, they ask the seller for the tracking ref!!

It stinks, i know, but there's some horrible people that use this to their advantage.

If you already have someone interested, just let them collect it and pay you....
I've never had this happen to me. Anyone that's collected anything from me, the transaction has always been fine, but just making you aware...

Original Poster

thankls jodie i will get it signed for lol

the live chat eventually understood me and gave me the phone number! theyre going to collect next weekend! better late than never xx

Agree with the others, cash on collection is far safer. There have been many a tale on here of Paypal buyers taking away TVs etc then the seller getting scammed for a refund.

If it is a Paypal buyer, ask him for photo ID, get him to sign for the item and get his car reg too. Agree this with him/her before he visits to avoid misunderstanding. If he says no then he/she is dodgy...

tallpete33

Agree with the others, cash on collection is far safer. There have been … Agree with the others, cash on collection is far safer. There have been many a tale on here of Paypal buyers taking away TVs etc then the seller getting scammed for a refund. If it is a Paypal buyer, ask him for photo ID, get him to sign for the item and get his car reg too. Agree this with him/her before he visits to avoid misunderstanding. If he says no then he/she is dodgy...


I agree too, I always ask for cash on collection and touch wood I have never in the 9 yrs of ebaying had a problem! have lots of no payers but no scammers luck hey

Original Poster

i was paid paypal once and the buyer collected a £6 item..then told me they were not happy and wanted a refund or they would leave me neg feedback lol
the buyer had marked the item herself. So many silly buyers and so many scammers and scams.
Years ago ebay was a trust site (bit like this fs section) now its full of idiots unfortunately and ebay/paypal dont help the situation.
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