Hermes Collection from Shop Help

12
Posted 15th Oct 2015
Hi

Ordered something through River Island with Hermes, went to collect and the shopkeeper said I needed a 5 digit code to collect it. River Island or Hermes have not communicated the code to me.

I have never collected Hermes deliveries and have never had to do this with other delivery services, is the shop keeper right?

River Island only told me to bring my ID on the text I received.
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