I know Hermes are the worst courier out there but they have been cheap and reliable for me until recently.
I have sent quite a few parcels out in the last few weeks. Almost all have not been delivered or lost.
They are denying my compensation request because wired earphones are classed as an electronic item. I don’t think they are. What do you think?
Does anybody here have any direct email or number for their head office or uk based support?