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    High Ping, packet loss & slow upstream ....still

    Banned
    So I still have high ping, high packet loss and slow upstream, and 2 engineer visits a 3rd on saturday and I still can't use a computer without it ending up out a window. I've posted pathping -n, don't really understand it fully was hoping some friendly Hukd'ers' could help...

    24 Comments

    Original Poster Banned

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Tony>pathping -n [url]www.bbc.co.uk[/url]

    Tracing route to [url]www.bbc.net.uk[/url] [212.58.253.67]
    over a maximum of 30 hops:


    Computing statistics for 275 seconds...
    Source to Here This Node/Link
    Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
    0 192.168.0.100
    2/ 100 = 2% |
    1 --- 100/ 100 =100% 98/ 100 = 98%
    0/ 100 = 0% |
    2 65ms 7/ 100 = 7% 5/ 100 = 5%
    0/ 100 = 0% |
    3 60ms 4/ 100 = 4% 2/ 100 = 2%
    0/ 100 = 0% |
    4 60ms 2/ 100 = 2% 0/ 100 = 0%
    2/ 100 = 2% |
    5 63ms 7/ 100 = 7% 3/ 100 = 3%
    0/ 100 = 0% |
    6 59ms 5/ 100 = 5% 1/ 100 = 1%
    0/ 100 = 0% |
    7 57ms 4/ 100 = 4% 0/ 100 = 0%
    0/ 100 = 0% |
    8 68ms 9/ 100 = 9% 5/ 100 = 5%
    0/ 100 = 0% |
    9 62ms 4/ 100 = 4% 0/ 100 = 0%
    0/ 100 = 0% |
    10 65ms 9/ 100 = 9% 5/ 100 = 5%
    0/ 100 = 0% |
    11 68ms 4/ 100 = 4% 0/ 100 = 0%

    Trace complete.

    You can see hop 1 has lost 100 out of 100 packets, but every other hop also losing some

    Original Poster Banned

    http://www.pingtest.net/result/9577847.png

    Download speeds fine, upload speeds atrocious, means an inconsistent ping = high jitter = me being annoyed

    Man you have a lot of jitter!!

    http://www.pingtest.net/result/9578271.png

    SuperEd

    http://www.pingtest.net/result/9578652.png

    Original Poster Banned

    sancho1983;7741857

    Man you have a lot of jitter!!



    Tell me about it - 2 months now, its the low upload when it sends data to the server its slow as a legless tortoise but when it downloads its fine, hence the inconsistency.

    Original Poster Banned

    goonertillidie;7741910



    Thats still not great, not terrible though what connection are you on ?

    SuperEd

    ryman1000;7741924

    Thats still not great, not terrible though what connection are you on ?



    virgin broadband but on wireless in other room @ mo so could be that

    Original Poster Banned

    goonertillidie;7741955

    virgin broadband but on wireless in other room @ mo so could be that



    Mates with VM wireless downstairs - upstairs , gets 3% jitter 20 ping but on a 20mb connection mind you. I heard that vm have outdated modems, but cant afford to send new ones to every customer. They get worse every minute

    SuperEd

    ryman1000;7741980

    Mates with VM wireless downstairs - upstairs , gets 3% jitter 20 ping but … Mates with VM wireless downstairs - upstairs , gets 3% jitter 20 ping but on a 20mb connection mind you. I heard that vm have outdated modems, but cant afford to send new ones to every customer. They get worse every minute



    i hate virgin CS they havent got a clue,reading off a script,going back to sky when contract is up :thumbsup:

    http://www.pingtest.net/result/9579942.png

    http://www.pingtest.net/result/9579876.png

    That's the results from running the test on a phone at the other end of the country which shows just how bad your results are.

    John

    Original Poster Banned

    goonertillidie;7742007

    i hate virgin CS they havent got a clue,reading off a script,going back … i hate virgin CS they havent got a clue,reading off a script,going back to sky when contract is up :thumbsup:



    snap, how much does 10mb sky internet cost, do you know ?

    ryman1000;7742234

    snap, how much does 10mb sky internet cost, do you know ?



    Costs me £5 a month as i already havd HD etc with them.

    SuperEd

    Syzable;7742256

    Costs me £5 a month as i already havd HD etc with them.



    yep had sky before but not had but will be going for the full set up me thinks,u got all the channels syzable? if you dont mind me asking how much you pay?:thumbsup:

    Original Poster Banned

    Syzable;7742256

    Costs me £5 a month as i already havd HD etc with them.



    would probably keep vm tv as I like the catch up tv. Everything else about it I hate, have Sky HD at another house, I do miss 4OD, bbc i etc.... but then again you get sky player so I never miss my favourite shows sky or not

    goonertillidie;7742275

    yep had sky before but not had but will be going for the full set up me … yep had sky before but not had but will be going for the full set up me thinks,u got all the channels syzable? if you dont mind me asking how much you pay?:thumbsup:



    Yes, got the full package and multiroom plus BB and SkyTalk which costs around £70-75 a month for everything off the top of my head.

    SuperEd

    Syzable;7742336

    Yes, got the full package and multiroom plus BB and SkyTalk which costs … Yes, got the full package and multiroom plus BB and SkyTalk which costs around £70-75 a month for everything off the top of my head.



    cheers :thumbsup: sounds about right :thumbsup:

    goonertillidie;7742408

    cheers :thumbsup: sounds about right :thumbsup:



    Welcome mate.

    Original Poster Banned

    Back on topic anyone know what my problem could be ?

    Did i win then?

    Is this any good?

    http://www.pingtest.net/result/9659649.png

    http://www.speedtest.net/result/705909607.png

    Original Poster Banned

    abacus;7752959

    Is this any good?



    Ping and jitter are very high, download speed and upload is only appropriate to what you pay for

    2 engineer visits and they haven't fixed it, i'd be leaving them and signing up with a different provider.
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