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    HMV refunds?

    I bought someting from there yesterday and paid cash for it, i then decided to bring it back today (Now didn't need it ) and they refused to refund me my money, the only option was a credit on a gift card or get something else.

    Has this always been their policy? I thought that you were entitled to your money back?

    6 Comments

    Only if goods are faulty.

    If it was faulty then you were entitled to a refund.

    Should have put the one from ebay in there as a swap (if they are identical in looks) :lol

    There no right of return on anything bought instore that's not faulty. There's only a cooling off period for things bought online or over the phone where you can't see what you're buying.

    In store you can try/see what you're getting and are expected to know what you want, what are they supposed to do with what is now second hand stock ?

    steve1221

    There no right of return on anything bought instore that's not faulty. … There no right of return on anything bought instore that's not faulty. There's only a cooling off period for things bought online or over the phone where you can't see what you're buying.In store you can try/see what you're getting and are expected to know what you want, what are they supposed to do with what is now second hand stock ?




    if its unopened like many other millions of retailers. resell !

    Original Poster

    dontasciime

    Should have put the one from ebay in there as a swap (if they are … Should have put the one from ebay in there as a swap (if they are identical in looks) :lol



    Lol (_;) the thought did cross my mind
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