Groups returns

    I returned an item via special delivery next day last week.Its now one week later and after speaking on the phone to one of the advisors they say its still no been recieved back.
    Anyways has anyone else had this problem with HMV after returning something ?


    what does the post office tracking system say?

    Original Poster

    It states that it was delivered the very next day. HMV say its possible that the guys in the warehouse just havent gotten around to process the refund due to how busy theyve been with the whole black ops thing.

    Forward the link from the tracking page to HMV and demand a refund again.

    Original Poster

    They told me they had to speak to their supervisor and would contact myself at a later date to let me know what was happening.

    They dont reopen their helpline until monday so i think ill wait and see if they refund me before then.

    If they dont what do i do nxt ?
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