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    Home Delivery Network

    Anyone used these guys?

    I ordered a hifi system from Play.com and the parcel never turned up, I went back to play who said it was in the hands of this company.

    Phoned them this morning, they said the package was 'lost' and they have contacted Play to notify them to that effect. Now trying to get a replacement sent to me.

    I've looked on Google and found a lot of complaints about these guys, and the customer service guy at Play said loads of stuff goes missing with them and they are considering using another company.

    I think Play use this company for bigger more expensive items!

    Be warned people of HUKD!!

    13 Comments

    i am still waiting for my delivery it is due delivery today gosh what time do they call this.
    i hope you get your 20 hifi systems lol.

    They are indeed poor in many areas. Luckily our depot is ok.

    Original Poster

    greyparrot;7424358

    i am still waiting for my delivery it is due delivery today gosh what … i am still waiting for my delivery it is due delivery today gosh what time do they call this.i hope you get your 20 hifi systems lol.



    i aint that stupid haha!

    I've had them deliver a few times never had any problems, except the driver stands on the doorstep and never stops talking

    Original Poster

    my depot is in swindon, it obviously get nicked by a warehouse temp or something. Hope he or she gets caught

    are you sure it never turned up, your not trying to scam play.com also now are you?

    sashicee;7424376

    i aint that stupid haha!



    lol only messing with ya, i personally havent had a problem with them just that they deliver at a silly time. i am waiting for catalogue goods that are due delivery today but they will probably come at 8pm tonight.

    The last big thing I bought from Play was delivered by hdnl. It came two days after I ordered it so I think its good.
    The driver does live down the road from me though.

    fwibble;7424402

    are you sure it never turned up, your not trying to scam play.com also … are you sure it never turned up, your not trying to scam play.com also now are you?



    lol no one is gonna believe him now!!

    Original Poster

    yeah also had a problem with parcelmonkey over xmas, first time i used them and they didnt turn up!

    The best courier service I have used thus far is interparcel.co.uk

    interparcel is a middle man isnt it? they use all the couriers! same with parcelmonkey. HDN is very good round my way but i guess its the same with everything, its dependant on the person whos delivering it!

    I just sent a parcel with them through parcel2go.

    My headphones still havnt arrived even after Play saying that they arrived on the 27th of Decemeber !!!
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