how are people selling sky q boxes?

15
Found 16th Jun 2017
I noticed a lot of sky q boxes for sale locally and on eBay recently .

but I thought that all sky equipment e.g. q boxes are rented and therefore can't sell them.

I was told this by sky engineer too a few months back when my 2tb was installed .
Community Updates
AskSky
15 Comments
I was told this to, I'm guessing if they don't return it they will be charged, and probably charged more than what they sell it for..?
When I ordered my Sky Q it definitely stated that the boxes remain the property of Sky and that you are in effect renting the equipment. The upside of this is that if anything goes wrong they just swap them out. As an aside, has anyone else had issues where the recording you are watching sudddenly begins to fast forward, despite the remote not being touched?
Most of the time they can't be bothered to pick them up. I've got 4 Virgin routers at home waiting to be picked up.... No point in selling them as they are tied to an account.
They almost never collect them, the engineers will ask where you got a box from when installing (if you chose to buy one from a merchant) but it doesn't lead to anything.
I think that if you keep a "Box" to the end of your contract, it's as good as yours. They don't usually ask for it back once your contract expires.
Those who are probably selling there boxes may have returned to a Sky contract and had there old box, which you can use again. I have 2 of the old "Square" Sky routers from my previous contracts. Bought the new Hub when I returned recently, but will be selling it on once this contract expires.
I dont think people realise they are owned by sky so sell them on. Sky want £100 for a extra box and £50 for install. I bought one from ebay for £50 and the install is literally fool proof and took less than 5 mins to do. I cant believe Sky charge that much for something so easy. There arent any videos on youtube on how to do it, thats how easy it is.
if I were to buy a sky Q box would I need a different subscription to use it or can I use with my normal sky contact?
According to their website: Sky Bundles - sky.com/sho…1AA

"All Sky Q kit is loaned to you at no cost and must be returned at the end of your relevant subscription"
Edited by: "bobdylan" 16th Jun 2017
Sandman66

When I ordered my Sky Q it definitely stated that the boxes remain the … When I ordered my Sky Q it definitely stated that the boxes remain the property of Sky and that you are in effect renting the equipment. The upside of this is that if anything goes wrong they just swap them out. As an aside, has anyone else had issues where the recording you are watching sudddenly begins to fast forward, despite the remote not being touched?


its your neighbour having a laugh
HamanBasher

its your neighbour having a laugh



LOL you're probably right!!
Aww, these are just the wifi boosters and not the sky Q mini boxes
nipstyler

Most of the time they can't be bothered to pick them up. I've got 4 … Most of the time they can't be bothered to pick them up. I've got 4 Virgin routers at home waiting to be picked up.... No point in selling them as they are tied to an account.



Tell them if they don't come and collect them, you'll start charging storage fees.
I was also wondering this as well - as I thought Sky Q boxes were owned by Sky and could not be sold on. I suppose the only way Sky could look at this is that technically the boxes can only be used on Sky TV anyway, so if someone sells them on it's not really a big issue because they're still on the Sky network, they've just been recycled - good for the environment and good for Sky 'cos it costs them less.

I do hate though that sky is going more and more restrictive and mean with what they're doing - it's like when you buy a phone on a contract and you sign an 18 month contract at the end of the contract that's what the 18 month contract pays for, but with sky you sign an 18 month contract for what? the sky q box isn't yours at the end of the contract, and we're an existing customer with sky and are really getting screwed over because they've lowered their prices on some of their packs and to get that lower price we also have to sign another 18 month contract - surely it can't be legal to tell people they have to sign a new 18 month contract just so they can get the same prices as everyone else other wise they have to pay a premium for not renewing their contract and not even giving them anything for signing a long term contract.
New promotion = new contract duration, you're technically asking them to change the package.
I've just been charged £220 for apparently not returning my equipment.
Which I sent back on the 23rd of January.

So i'm guessing Sky will charge you.
Will be speaking to them tomorrow to demand a refund.
Post a comment
Avatar
@
    Text

    Top Discussions

    Top Merchants