how are people selling sky q boxes?

I was told this to, I'm guessing if they don't return it they will be charged, and probably charged more than what they sell it for..?

When I ordered my Sky Q it definitely stated that the boxes remain the property of Sky and that you are in effect renting the equipment. The upside of this is that if anything goes wrong they just swap them out. As an aside, has anyone else had issues where the recording you are watching sudddenly begins to fast forward, despite the remote not being touched?

Most of the time they can't be bothered to pick them up. I've got 4 Virgin routers at home waiting to be picked up.... No point in selling them as they are tied to an account.

They almost never collect them, the engineers will ask where you got a box from when installing (if you chose to buy one from a merchant) but it doesn't lead to anything.

I think that if you keep a "Box" to the end of your contract, it's as good as yours. They don't usually ask for it back once your contract expires.
Those who are probably selling there boxes may have returned to a Sky contract and had there old box, which you can use again. I have 2 of the old "Square" Sky routers from my previous contracts. Bought the new Hub when I returned recently, but will be selling it on once this contract expires.

I dont think people realise they are owned by sky so sell them on. Sky want £100 for a extra box and £50 for install. I bought one from ebay for £50 and the install is literally fool proof and took less than 5 mins to do. I cant believe Sky charge that much for something so easy. There arent any videos on youtube on how to do it, thats how easy it is.

if I were to buy a sky Q box would I need a different subscription to use it or can I use with my normal sky contact?

According to their website: Sky Bundles - sky.com/sho…1AA

"All Sky Q kit is loaned to you at no cost and must be returned at the end of your relevant subscription"

Sandman66

When I ordered my Sky Q it definitely stated that the boxes remain the … When I ordered my Sky Q it definitely stated that the boxes remain the property of Sky and that you are in effect renting the equipment. The upside of this is that if anything goes wrong they just swap them out. As an aside, has anyone else had issues where the recording you are watching sudddenly begins to fast forward, despite the remote not being touched?Read lessRead more

its your neighbour having a laugh

HamanBasher

its your neighbour having a laugh

LOL you're probably right!!

Aww, these are just the wifi boosters and not the sky Q mini boxes

nipstyler

Most of the time they can't be bothered to pick them up. I've got 4 … Most of the time they can't be bothered to pick them up. I've got 4 Virgin routers at home waiting to be picked up.... No point in selling them as they are tied to an account. Read lessRead more

Tell them if they don't come and collect them, you'll start charging storage fees.

I was also wondering this as well - as I thought Sky Q boxes were owned by Sky and could not be sold on. I suppose the only way Sky could look at this is that technically the boxes can only be used on Sky TV anyway, so if someone sells them on it's not really a big issue because they're still on the Sky network, they've just been recycled - good for the environment and good for Sky 'cos it costs them less.

I do hate though that sky is going more and more restrictive and mean with what they're doing - it's like when you buy a phone on a contract and you sign an 18 month contract at the end of the contract that's what the 18 month contract pays for, but with sky you sign an 18 month contract for what? the sky q box isn't yours at the end of the contract, and we're an existing customer with sky and are really getting screwed over because they've lowered their prices on some of their packs and to get that lower price we also have to sign another 18 month contract - surely it can't be legal to tell people they have to sign a new 18 month contract just so they can get the same prices as everyone else other wise they have to pay a premium for not renewing their contract and not even giving them anything for signing a long term contract.

New promotion = new contract duration, you're technically asking them to change the package.

I've just been charged £220 for apparently not returning my equipment.
Which I sent back on the 23rd of January.

So i'm guessing Sky will charge you.
Will be speaking to them tomorrow to demand a refund.

I recently moved in to a new home which already had sky installed, all the equipment still in place. the fact I had to wait a month for my installation even tho I phoned them and told them it was all in place. They just Want the instalation fee.The engineer wasn't interested in taking any of it bk and gave me all new stuff. So I'll be selling the lot. The last owner will probably get a bill for it. I did make the engineer put new cables and dish receiver in as well. I was paying for an intallation so made sure I got one.

So if I decide to keep the equipment and pay them it will still work? I’m thinking of getting it installed in our holiday home tha

Nickixrobo06/06/2019 14:09

So if I decide to keep the equipment and pay them it will still work? I’m t …So if I decide to keep the equipment and pay them it will still work? I’m thinking of getting it installed in our holiday home thaRead lessRead more

It's questionable as it's Sky Q which has a lot of it's stuff done online (Or maybe I mainly use it's online features) and makes me wonder about this as I didn't think sky q used sky cards as I haven't noticed 1 on my sky q box although I guess it could be hidden somewhere on the side near the back so how would having multiple homes with sky q boxes work.