Hi, I have a flex 35 contract with tmobile which is in the 9th month of a 18 months contract. Recently I made international calls via an 07978 number which was initially taken from my inclusive minutes but days later tmobile added charges to my account for calling the number, I called CS to complain but all the lady said was that the number was a private number and I am been charged for calling it, I said fine if it was a private number how come I can no longer make calls to the number any more even if I wanted to pay for the calls. she said call are currently not been connected to the number. Please help.
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