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    How can I get in touch with Play.com?

    I ordered a TV series from Play.com, and the package finally arrived today. The invoice had the reciept for my order on it, however the actual DVD inside was something totally different (for anyone interested, they've sent me a film called "An Education").

    I've been scowering the play.com website, but I can't find an e-mail adress to get in touch with them, or indeed a page where I can submit my enquiry.

    Does anyone know where I can find it? It's probably slap bang right infront of me, but i can't seem to find it at all.

    Many thanks in advance.

    8 Comments

    play.com are generally very good handling return items. There should be an option in the my accounts page, they will also refund your return postage, will they do for me anyway

    i have called them before.. will dig out number

    0845 800 1020
    or
    non 0870 is: 028 9092 1724

    the link didnt work. There is a number at the bottom of the sites page. I guess from other posts you have it now!

    028 9092 1724

    0845 800 1020 or 01534 877 595

    yep as above give them a ring, theyve always sorted out any problems ive had no probs (returns/refunds etc).

    Thanks for the email. Phoned them yesterday about them taking money out of my account then never sending me anything only to be told there is no manager there able to talk to me and one would email me within 24 hours, so far, no email.
    Again, thank you.
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