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How do I dispute a Royal Mail customs charge?

Posted 14th Feb 2014
I recently ordered a couple of Blu Rays from Amazon.com, totalling $20 (roughly £12).
For some reason, the Royal Mail have left a leaflet saying I owe them £3.24 customs duty + £8 Royal Mail handling fee.

As this amount was under £15, it falls under the LVCR, so I'm not liable for any customs/import duty.

Does anyone know the best way of disputing this charge? I'm guessing I'd have to go to HMRC directly somehow, as the Royal Mail will says its not their problem.
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