How do you know if something from woolworths is from comet?

Have ordered something and need to know how to send it back, different procedures for comet and woolworths but it does't tell you which it has come from!!! Can't find anything on the woolworths web-site which says it's from comet.

13 Comments

Sorry if I'm a bit hard of understanding.

Do you know if you bought it from Comet or Woolworths? Or is that the problem?

Original Poster

Sorry, it's a bit confusing!!!

You can order comet goods from woolworths, therefore on the woolworths web-site there are 2 sets of instructions for returning an item depending on whether it was a woolworths item or a comet item. No where does it tell me whether it's a woolworths or a comet item. Obviously it says woolworths on the invoice but I would expect it to say that anyway. I can't find anywhere on their site that says I am ordering comet goods so I'm going to assume it was a woolworths item!

Benjimoron

Sorry, it's a bit confusing!!!You can order comet goods from woolworths, … Sorry, it's a bit confusing!!!You can order comet goods from woolworths, therefore on the woolworths web-site there are 2 sets of instructions for returning an item depending on whether it was a woolworths item or a comet item. No where does it tell me whether it's a woolworths or a comet item. Obviously it says woolworths on the invoice but I would expect it to say that anyway. I can't find anywhere on their site that says I am ordering comet goods so I'm going to assume it was a woolworths item!


Just take it to your local woolies store for a refund,unless of course the nearest one isn't all that local.

Original Poster

bazr

Just take it to your local woolies store for a refund,unless of course … Just take it to your local woolies store for a refund,unless of course the nearest one isn't all that local.




Thanks,

That's what I'm going to do but if it was a comet item (there's no way to tell as far as I can see!) then that isn't an option listed on their site, you have to send it back at your own expense! Or pay their couriers to pick it up.

If you bought it from woolworths, Then surely your contract is with Woolies, Not comet?, It should be Woolies that do the running around?

Whoever is on the reciept is who you deal with. If they wanted you to deal with comet the invoice would have to stress this.

comet has now gone from woolworths site anyway

Benjimoron

Have ordered something and need to know how to send it back, different … Have ordered something and need to know how to send it back, different procedures for comet and woolworths but it does't tell you which it has come from!!! Can't find anything on the woolworths web-site which says it's from comet.



what was your item

Thats strange, woolworths is owned by kingfisher, as are curry's seems strange how they'd be selling items from comet.

MinstrelMan

Thats strange, woolworths is owned by kingfisher, as are curry's seems … Thats strange, woolworths is owned by kingfisher, as are curry's seems strange how they'd be selling items from comet.



woolworths demerged from k fisher about 6 years ago and is its own company woolworths group plc ltd

not sure if you mean comet above rather than currys but woolies had an agreement with comet to sell items through its site which has now stopped

comet is also owned by kesa not kingfisher and currys is dsg group so they have no ties anymore:thumbsup:

Original Poster

Thanks for all the info guys!

I guess it must be Woolworths if they no longer sell comet goods. Is that just through the web-site or do they no longer sel them through the stores too?

When did they stop doing that?

Benjimoron

Thanks for all the info guys! I guess it must be Woolworths if they no … Thanks for all the info guys! I guess it must be Woolworths if they no longer sell comet goods. Is that just through the web-site or do they no longer sel them through the stores too?When did they stop doing that?



month or so ago i think

Original Poster

ms01ma

month or so ago i think



cool, I wasnt going crazy! Thought I'd seen it recently.
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