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    How long do they normally take to reply?

    i sent a message using "contact us" about an item on FS/FT that hasnt been delivered and the sellers been banned, how long does it normally take for a reply? thanks

    20 Comments

    i've done it once and NEVER got a reply

    Never.

    Original Poster

    ScRiVs;8885547

    i've done it once and NEVER got a reply



    that happened to me before a while back, but i thought i'd give it another shot


    is there any other way i can contact them?

    Use the report button http://www.hotukdeals.com/forums/images/custom_buttons/report.gif instead.

    If the seller is actually BANNED rather than suspended,then Im afraid you have had it m8.

    have you dealt with them-it happened to me - but i had their email address because i had sent them paypal so i contacted them that way?

    Original Poster

    barky;8885568

    If the seller is actually BANNED rather than suspended,then Im afraid you … If the seller is actually BANNED rather than suspended,then Im afraid you have had it m8.



    have i any hope since he was banned for having multi ID's, could i ask to be given the name of his main ID?

    Original Poster

    lucerysmum;8885595

    have you dealt with them-it happened to me - but i had their email … have you dealt with them-it happened to me - but i had their email address because i had sent them paypal so i contacted them that way?



    i paid by bank transfer :x

    This thread I assume
    hotukdeals.com/ite…8-d

    They were banned as the id was a multi of another one which had already been banned form FS/FT...they attempted to use the multi to circumvent the rules

    did you get the sellers contact information as per forum rules?

    Boogly1;8885604

    have i any hope since he was banned for having multi ID's, could i ask to … have i any hope since he was banned for having multi ID's, could i ask to be given the name of his main ID?



    you can ask m8-cant do any harm,and I hope you get sorted-problem is,if they are banned then they dont have much incentive to sort things out methinks.

    Original Poster

    boothy;8885612

    This thread I … This thread I assumehttp://www.hotukdeals.com/item/697966/fs-reddead-redemption-xbox-360-28-dThey were banned as the id was a multi of another one which had already been banned form FS/FT...they attempted to use the multi to circumvent the rulesdid you get the sellers contact information as per forum rules?



    that thread is correct
    i didnt get his contact infromation as he seemed a genuine guy, and i've never had a problem like this before

    Original Poster

    Babbabooey;8885555

    Use the report button instead.



    how will get a reply from using the report button?

    Because it will be read by the mods

    Original Poster

    Babbabooey;8885696

    Because it will be read by the mods



    how do get back in touch with me after that?

    Got his details as he was originally known as Conscept and can pass them over if needs be

    Original Poster

    strike;8885749

    Got his details as he was originally known as Conscept and can pass them … Got his details as he was originally known as Conscept and can pass them over if needs be



    please mate, greatly appreciated if you could, PM me thanks

    Original Poster

    strike, you need to clear some PM space

    Yep, Just confirmed it is Conscpet, matches the BT details that I paid to so sent the details over.

    Banned

    now where is that piece of string...................

    is this a serious question lol?

    Banned

    Babbabooey;8885555

    Use the report button instead.



    That's always the quickest option as mods are here almost on a 24/7 basis.


    barky;8885568

    If the seller is actually BANNED rather than suspended,then Im afraid you … If the seller is actually BANNED rather than suspended,then Im afraid you have had it m8.



    Report your thread if you wish us to send an update to the email address we have on record. I'll look into the other matters.

    However, failing to follow trading advice in full is akin to walking up blindfolded to a stranger and handing them a wad of cash, Don't do it, it's just plain silly.
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