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    How long does it take to get a refund from play.com

    Hi i bought a tv from play.com and it had a fault so i returned it. The courier picked it up on 29th April, however i am yet to receive a refund.

    I have called them up and they said that the are testing that the tv is faulty, has anyone been in a similar situation and do you have any advise as to when i am going to receive my refund?

    Thanks

    8 Comments

    Don't they normally say within 28days?

    Original Poster

    the2ocan;5181175

    Don't they normally say within 28days?



    I think the returns policy is valid for 28 days, nothing on the site ( i think) about time to issue refund

    takes them ages,7-14 days normally

    Amazon state up to 3 weeks, but can't find anything on Play site

    Original Poster

    Has this situation actually happened to anyone??

    Original Poster

    anyone???

    Original Poster

    bump....

    If you paid via credit card or Visa debit get onto them to ask about putting transaction into dispute and tell them scenario
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