How long to wait before opening a paypal dispute

18
Found 25th Nov 2008
I bought an item off hear almost 2 wks ago which I paid for by paypal.

I pm'd the seller last weds (a wk after I had sent the payment) to ask when they had posted the item. Their response was I'll do it tomorrow I dont get to the post office everyday.

So it is 2wks tomorrow since I paid for an item I have not got. Pm'd seller but they have not been online since day before yesterday.

Postman has just been but didnt have the parcel.

So do I continue to be patient and give the seller the benefit of the doubt?

I dont want to hang the seller if they are genuine but startin to lose patience!

When do you suggest I open a dispute?
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17 Comments
Banned
do you have the item number?

i would definately open a dispute asap 2 weeks is way long enough to of posted the item!
Banned
if you paid using paypal gift option then you cannot raise a dispute
Banned
Link to thread?
Banned
if it was the mario kart ds then seller said they posted 1st class on the 13th Nov which doesnt hold with your story above?
Original Poster
csiman;3561232

if it was the mario kart ds then seller said they posted 1st class on the … if it was the mario kart ds then seller said they posted 1st class on the 13th Nov which doesnt hold with your story above?



No not mario kart ds.

I received that and I left feedback ages ago.

I pm'd the seller to let them know it had arrived but forgot to update their thread with the info.

Have now done so.
Original Poster
ODB_69;3561209

Link to thread?



Not yet didnt really want to hang them just yet. Just wanted some advice.
Banned
was this done via pm, as i can only find a purchase by you for the mario kart
Original Poster
csiman;3561199

if you paid using paypal gift option then you cannot raise a dispute



I paid by normal paypal not gift as the seller didnt request gift until after I had made the payment and as they didnt have any feedback I thought it was the best way to go.
Original Poster
sassie;3561392

was this done via pm, as i can only find a purchase by you for the mario … was this done via pm, as i can only find a purchase by you for the mario kart



No it wasnt done by pm.

I suppose I'm going to have to give you a link to the thread now so I dont get wrongly caught up on dealing by pm.

So reluctantly here is the link

http://www.hotukdeals.com/forums/showthread.php?t=274334&page=2
Ring them. (posted on behalf of thesaint)
Banned
that is weird, when i search all posts by you that doesnt even come up. personally after waiting two weeks i would do a paypal dispute
Banned
mmm...

this person has feedback too...possibly just taking an age but 2 weeks is too long...


Was this paid via Paypal Gift??
Banned
Shengis;3561489

Ring them. (posted on behalf of thesaint)



I lol'd :-D

sassie;3561501

that is weird, when i search all posts by you that doesnt even come up. … that is weird, when i search all posts by you that doesnt even come up. personally after waiting two weeks i would do a paypal dispute



Yh likewise...thats why I asked for link...very odd
Original Poster
ODB_69;3561504

mmm...this person has feedback too...possibly just taking an age but 2 … mmm...this person has feedback too...possibly just taking an age but 2 weeks is too long...Was this paid via Paypal Gift??



No normal paypal.
Original Poster
Shengis;3561489

Ring them. (posted on behalf of thesaint)




Yeah I think I'll have too.

Just realised I havent got the number. DOH!!! Real dumb I know. Must've been tired...or stoopid
Original Poster
Have now opened a paypal dispute on your advice.

Here's hoping!!
Original Poster
Just to let you know that I received a refund today. The seller offered to post another GH to me on tuesday but Having logged into paypal I spotted the refund.
Not sure what happened as had no explanation but at least I got a refund.
So thanks to all of you for your help & advice
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