how long would you wait..

for a callback from a dealership re a car they have for sale?
i've seen a smart wee mini for sale and have emailed the sales team and have phoned twice now for somebody to speak to me about it and guess what? i'm still waiting after three days!!!
i thought car dealers were having the worst time just now and would be chasing me for business, how wrong can was i ?

24 Comments

disgusting that is, try and take your business elsewhere. Is it a main dealership?

Its always hard when you find a car you like though

Original Poster

i really really like this wee car too 06 plate white full kit really nice looking wee motor and 7k which i think is a good price for the year, every other i'm looking at is older for the same money.

starsparkle2311;4863366

3 days it too long to wait, gee do they want a sale or what?



Agreed.
I'm a car salesman, and would do anything for a lead from a customer wanting to buy from me at the moment. Ring up again and ask for the Sales Manager, and explain your position and that you are disgusted at the wait.

if they wanted your money they'd have called you back straight away!

Original Poster

did that today and was told he would def call in ten mins ~ that was over an hour ago so called them back again and complained that he hadnt called and was asked to wait for a call again from him in 5 mins so i told the guy to tell him not to bother i would go elsewhere. i'm gutted i really liked the car too and i feel i've shot myself in the foot but i hate waiting!!

kyalion;4863469

Agreed. I'm a car salesman, and would do anything for a lead from a … Agreed. I'm a car salesman, and would do anything for a lead from a customer wanting to buy from me at the moment. Ring up again and ask for the Sales Manager, and explain your position and that you are disgusted at the wait.



And as its now 3 days older you want a discount :lol:

Original Poster

so do i look like a daftie and give them another call?

Original Poster

starsparkle2311;4863602

if you have your heart set on that car, then yes, but make sure you tell … if you have your heart set on that car, then yes, but make sure you tell them what you think of their poor customer service, hint for a discount too.



i just thought they would have been so eager for business and would have called asap, i hate the thought of them thinking i'm desperate for the car (which i am!)

Maybe someone who works there is sneakily being difficult because they are holding the car for one of their mates? I would go down there in person so they cant delay the sale.

Original Poster

the cars on the east coast and i'm on the west coast so i'm guessing they feel the distance is too great for me to be serious about the car.

alfie and harrys mum;4863802

the cars on the east coast and i'm on the west coast so i'm guessing they … the cars on the east coast and i'm on the west coast so i'm guessing they feel the distance is too great for me to be serious about the car.



Wrong. People will buy cars off the internet, without actually going to see it in the first place. Just had a guy come collect his car from me this morning after he e-mailed me on Sunday. He lives in Truro and collected from Coventry, and today is the first time he has seen me or the car. Drove away as happy as a pig in ****.
The world of used cars has gone ballistic recently, and many models have gone UP in value due to the fact there's less of them around, and new car sales generating less PX's.
It could also be a sold car that's still on the internet, so (wrongly) they have deemed your enquiry worthless as they don't have that car to sell you.
Make a noise, jump up and down, mention their competitor lots and you should get a great deal, but don't be over-pushy.

If they are like that when you're trying to give them money can you imagine how responsive they will be if you want any warranty work done. I'd steer well clear

Original Poster

kyalion just had a call back from the sales manager and he said that the car is a cat d, meant nowt to me so he explained car had been hit on side and the owners refused to have it fixed so insurers paid out and car has now been all sorted to its original condition
should i now bother? whats your opinion?

alfie and harrys mum;4864460

kyalion just had a call back from the sales manager and he said that the … kyalion just had a call back from the sales manager and he said that the car is a cat d, meant nowt to me so he explained car had been hit on side and the owners refused to have it fixed so insurers paid out and car has now been all sorted to its original conditionshould i now bother? whats your opinion?



leave it alone

alfie and harrys mum;4864460

kyalion just had a call back from the sales manager and he said that the … kyalion just had a call back from the sales manager and he said that the car is a cat d, meant nowt to me so he explained car had been hit on side and the owners refused to have it fixed so insurers paid out and car has now been all sorted to its original conditionshould i now bother? whats your opinion?



do you know I no literally nothing about cars, but all the signs for this car suggests it'll be nothing but trouble I'd heed all these warning signs and stay clear.

Original Poster

boothy;4864494

leave it alone



do you think so? its a smart wee car, guaranteed my hubby will say the same as you!!

Original Poster

ok so thats you two guys and my hubby against it ~ i'll just have to keep looking!

it has basically been an insurance write off(i think)....not worth the risk...there will always be another car that comes along soon.

alfie and harrys mum;4864460

kyalion just had a call back from the sales manager and he said that the … kyalion just had a call back from the sales manager and he said that the car is a cat d, meant nowt to me so he explained car had been hit on side and the owners refused to have it fixed so insurers paid out and car has now been all sorted to its original conditionshould i now bother? whats your opinion?



This is the reason it is cheaper than the other you have looked at, i would always stay away from cars that have had accidents. Always asked if they have before i buy aswell.

Original Poster

of course i know you are all correct in what you're telling me so its with a heavy heart that i say goodbye to my lovely pearl white mini (that never was,boo hoo)

alfie and harrys mum;4864559

of course i know you are all correct in what you're telling me so its … of course i know you are all correct in what you're telling me so its with a heavy heart that i say goodbye to my lovely pearl white mini (that never was,boo hoo)



You will find something better:thumbsup:

Original Poster

yeah course i will just impatient!

alfie and harrys mum;4864559

of course i know you are all correct in what you're telling me so its … of course i know you are all correct in what you're telling me so its with a heavy heart that i say goodbye to my lovely pearl white mini (that never was,boo hoo)



If a car is this difficult to buy & obstacles appear in your way, take that a sign to stay away.

Ring your local BMW dealer (assuming we are talking about a new Mini, not a British Motor Corporation "Classic"), and get them to source a car of your specification. Tell them you have money waiting & you know what you want. As mentioned above, any car salesperson would welcome a sales lead at present.

You could also try the pre-loved (cherished/approved used) examples on the dedicated BMW Mini web site. These can be transported to your local dealer prior to you committing to a sale, I think...

[ minicherished.co.uk ]

Good luck.

(And don't kid yourself that there is only one car for you. The new mini is a popular brand, but as it has gone though a few iterations now previous owners will trade-up to newer models. The pre-owned market will have many examples available)

BFN,

fp.

PS. If you are dead set on this car... see if your husband can get them to call him back. If he succeeds also walkaway & give the reason why. See what discount you can gain for them being sexist.

alfie and harrys mum;4864460

kyalion just had a call back from the sales manager and he said that the … kyalion just had a call back from the sales manager and he said that the car is a cat d, meant nowt to me so he explained car had been hit on side and the owners refused to have it fixed so insurers paid out and car has now been all sorted to its original conditionshould i now bother? whats your opinion?



Can you PM the registration number? Is it on the website?
A Cat D means the car has been written off, but not neccessarily REALLY bad. Is it at a MINI main dealer? I doubt it as I know what their standards are, but let me know. If you are still interested once I've done some checks, make sure you pay for a PROPER independant inspection like the AA or RAC to make sure it's a good repair job and not held together by snot and glue.

It ain't the bargain you first suspected, but could be a canny buy if the price and condition are right.
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