How to Cancel Lovefilm Online

Hi all,

Don't know if this has already been posted, but I've noticed since signing up to a recent lovefilm trial that you now have to phone to cancel and can't just do it after 10pm like the old days. However, if you use the link below you can cancel anytime online, I assume you just need to be logged into lovefilm to cancel:

lovefilm.com/acc…tml

Hope it helps those taking advantage of cashback/free trials!

MUST BE LOGGED IN.

THEN GO TO



lovefilm.com/acc…cel
- ewwaxo

79 Comments

cool, thanks. not tried it because im not ready to cancel my trial yet but have heard that they are a bit reluctant to let you on the phone whilst adding 0800 minutes to your bill, cheers!

yeah I have an ongoing war with them - never gain will I use them.

I had two days left on my trial so I rang up to cancel and they said I can't because I have not returned the DVD back yet even though I had posted it a week before in their freepost envelope...

So I swapped all o my money from the card into my savings balance so they could not bill me again which they were trying to do. Next week I receive a letter asking to return the dvd or they will take this further. Now either they are trying to rip me off or the dvd got lost in the post..

Anyway, my topcashback has tracked and validated but it is not payable yet.

All in all; a very bad experience.

Thanks but it didn't work for me :-(

I don't think this works any more, it redirects me to the standard cancelling 'please call us' page.

dribsndrabs

Thanks but it didn't work for me :-(


flipwuk

I don't think this works any more, it redirects me to the standard … I don't think this works any more, it redirects me to the standard cancelling 'please call us' page.



worked for me just now on opera, saved my login details for signing in

http://i16.photobucket.com/albums/b40/PDJones/HotUKDeals/lovefilmcancel.jpg

Peter Jones, surely you have enough money to buy a DVD factory ffs.

Wotwot123

Peter Jones, surely you have enough money to buy a DVD factory ffs.



err?? wot?

GentleTouch

yeah I have an ongoing war with them - never gain will I use them.I had … yeah I have an ongoing war with them - never gain will I use them.I had two days left on my trial so I rang up to cancel and they said I can't because I have not returned the DVD back yet even though I had posted it a week before in their freepost envelope...So I swapped all o my money from the card into my savings balance so they could not bill me again which they were trying to do. Next week I receive a letter asking to return the dvd or they will take this further. Now either they are trying to rip me off or the dvd got lost in the post..Anyway, my topcashback has tracked and validated but it is not payable yet.All in all; a very bad experience.



You need to make sure you get proof of posting when sending back your final DVD.

I just tried it and it didn't work. May try after 10pm or a different browser.

Quick update it worked just as it went midnight, (now it's Sunday) so maybe you have to wait til midnight to cancel online now?

Hi it just comes up with a payment frozen page. does the mean that my debit card will not ever be charged?

Thanks

I've still got a month left of a free trial and wondering if I cancel now (so I don't forget) will the account me closed as soon as I return the discs I have at home or will they give me the remaining free trial time?

I've come here after searching.

If you want to cancel online without making a phone call - wait until after midnight.

I tried at around 11:30 etc, only after 12 did it change.
Edited by: "MrHot" 21st Sep 2011

It's currently after 2am and it still says I have to ring to cancel, following the link the OP has posted, help, thanks.

thanks

Trund023

It's currently after 2am and it still says I have to ring to cancel, … It's currently after 2am and it still says I have to ring to cancel, following the link the OP has posted, help, thanks.



It might be that you arestill viewing the old cached page. Hold Ctrl and F5 to force a refresh or view the site in a different browser.
Edited by: "MrHot" 1st Oct 2011

Cheers
yes they have your bank card details and charge you like a transaction you are not able to sign
i am not happy after a free trial
I dont think their selections are that up to date but my local blockbuster just closed .. at a store you could ask a person for an opinion
Simmo

lovefilm is really not a favourite website of mine, tried to cancel the last time and they said i hadn't returned the disc in time, but they had received it and wouldn't let me cancel a day before the free trial ended, so they charged me 11 quid for my troubles..
when i tried to cancel last time it allowed me online but they didnt let me (of course) so i had to wait until now..
but now their is no option to cancel online and i would have to ring to cancel (0800 number) which will cost.
LoveFilm is an awful way of scavenging money out of people, dont use if you havent done already.
#shocking hope this works! cheers, Max

strangely we have been with lovefilm for approximately 6 months and received an email to say our card details had expired. The expiry date they gave was 2014 (2 years from now), so we looked into our bank details and discovered they had never taken any money from us! They had put our account on hold and requested new details and told us the amount they were going to take was £. (i.e. just a pound sign and no amount) - so i cancelled. Idiots! I really enjoyed the service especially as it was free, but feel that they are a little incompetent. If I ran my business like that I'd go bust inside a week. Come on Amazon - sort this biz out!

Worked! Thanks!
I did it at 21:20
Edited by: "lukeuser" 23rd May 2012

thanks for the link, ive beenwanting to cancel for ages but CBA'd calling them and them trying to retain me.

I just tried this link but it just seems to be redirecting to the normal cancel page.

need to do it really late at night did mine 2am

Just did this and it worked fine.

wow these guys suck. How many "are you sure you want to cancel screens can you go through"!

Many thanks it works for me on Google Chrome
https://www.lovefilm.com/account/cancel

Cancel

Many thanks it works for me on Google Chrome



Are you sure you want to, Cancel?

The original link didn't work - it transferred me to the usual phoneline page, but I tried using lovefilm.com/acc…cel (no .html) and it worked!

cool will be needing this

spatuluk

The original link didn't work - it transferred me to the usual phoneline … The original link didn't work - it transferred me to the usual phoneline page, but I tried using https://www.lovefilm.com/account/cancel (no .html) and it worked!



Worked like a charm! Many thanks!

spatuluk

The original link didn't work - it transferred me to the usual phoneline … The original link didn't work - it transferred me to the usual phoneline page, but I tried using https://www.lovefilm.com/account/cancel (no .html) and it worked!



This link worked for me, thanks!

They are a nightmare, I couldn't do it online, had to phone up, they came back and offered me 3 different 'deals' which were no better than what you get when you sign up, how desperate do they need to sound!

you're amazing!! this totally worked for me and i've been trying to find a way to do it without calling.

Thanks!

I just cancelled using the link posted by spatuluk - I had to try twice, as the first time it redirected me to the first page part way through the process!

Brilliant worked for me, phoned them twice to cancel & both times they just put my account into holiday mode

Woohoo! It worked. Did it at 9:30 AM. Thank you!!

Thank you just used the latest link and it still works

just wrote them to the customer services asking to CANCEL the acc not upgrade, not anything. Cancel. they replied in minutes time that the account has been canceled. best luck to all of u!

spatuluk

The original link didn't work - it transferred me to the usual phoneline … The original link didn't work - it transferred me to the usual phoneline page, but I tried using https://www.lovefilm.com/account/cancel (no .html) and it worked!



Oh I LOVE YOU!! Thank you so, so much, I could have done this months ago! Every time I rang them I was told either that they hadn't received my discs back, or because it was only a couple of days to go to my next payment they couldn't cancel. You are a true star!!
Post a comment
Avatar
@
    Text
    Top Discussions
    1. How dangerous is Donald trump?1330
    2. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7764104
    3. ❅☁☁❅ I want☼to talk☼about the☔WEATHER☔no politics☃no religion❅☁☁❅18846128
    4. The PlayStation VR (PSVR) Thread861844

    See more discussions