Hello, my contract is up in 10 days and I'm confused as how to leave. The virgin media website is as frustratingly bad as their service has been for the past year and I cant find the proper information! I got sent this in an email from them:
"If you decide to switch, you’ll need to give us 30 days’ notice by calling 0345 454 1111, but if you cancel after your contract ends on 09/07/2020 you won’t have any early termination fees to pay."
This doesn't make sense to me.. its saying I need to give 30 days notice but if I cancel after the 9th I wont have any fees?
Could anyone shed some light on this?
Any help would be much appreciated. Thanks