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    How to turn off 3g on a Nokia 5800

    Banned
    I shouldnt be charged for this by tmoble should i? We have taken the web n walk off ecause we could never get a strong enough signal, only time she now uses it is through our wifi at home, yet there is still its appearing on the bill

    48 Comments

    if connecting thru wifi on your home broadband shouldnt be charged

    Original Poster Banned

    onlyme23;5033352

    if connecting thru wifi on your home broadband shouldnt be charged



    thank you, thought i would just check before trying to speak to them tomorrow, she says she deffo isnt using it via t mobile, but the ill doesnt give times so hard to track down whats going on

    On the bill for yesterday there is a free one showing and one showing for 32p, now i wouldnt have though using my own connection at home would even show on the bill?

    sassie;5033367

    thank you, thought i would just check before trying to speak to them … thank you, thought i would just check before trying to speak to them tomorrow, she says she deffo isnt using it via t mobile, but the ill doesnt give times so hard to track down whats going onOn the bill for yesterday there is a free one showing and one showing for 32p, now i wouldnt have though using my own connection at home would even show on the bill?



    if connected to your own broadband your using there date not tmobiles so nothing for them to charge you for just make sure her gprs isnt kicking in or something when she is opening the internet :thumbsup:

    Just change the internet settings so it wont connect to the mobile network.

    Original Poster Banned

    onlyme23;5033398

    if connected to your own broadband your using there date not tmobiles so … if connected to your own broadband your using there date not tmobiles so nothing for them to charge you for just make sure her gprs isnt kicking in or something when she is opening the internet :thumbsup:



    how would i find that? sorry :oops:

    On the bill for the 24 it shows two entries, one is free and other is charged for, as she doesnt get free internet i cant understand what the free one is either, as surely going through my own internet wouldnt even show on the tmobile bill

    Original Poster Banned

    GAVINLEWISHUKD;5033420

    Just change the internet settings so it wont connect to the mobile … Just change the internet settings so it wont connect to the mobile network.



    you know your gonna have to be a little more specific than that hun :oops:

    Banned

    what phone is it sassie?

    Banned

    sassie;5033367

    thank you, thought i would just check before trying to speak to them … thank you, thought i would just check before trying to speak to them tomorrow, she says she deffo isnt using it via t mobile, but the ill doesnt give times so hard to track down whats going on



    If you are sure you are using your Wifi, then there will be no charge.

    On the bill for yesterday there is a free one showing and one showing for … On the bill for yesterday there is a free one showing and one showing for 32p, now i wouldnt have though using my own connection at home would even show on the bill?



    You probably made a GPRS connection. If you want to make sure you get no charges, ring them up and tell them to turn data off. Get the persons name and write down the call details......I wouldnt trust mobile CS as far as I could throw them.... and they always cant find the recordings you need!

    sassie;5033444

    how would i find that? sorry :oops:On the bill for the 24 it shows two … how would i find that? sorry :oops:On the bill for the 24 it shows two entries, one is free and other is charged for, as she doesnt get free internet i cant understand what the free one is either, as surely going through my own internet wouldnt even show on the tmobile bill



    if she only connects thru wifi she should just delete the gprs settings for the provider that way it cant connect without her realising what kinda phone is it?

    Original Poster Banned

    if they can give me times i will know if she was at home, if she isnt then she obviously clicking it by accident, or something, its her bill and shes paying so if she was using it there would be no reaosn for her to say she isnt,


    Its a nokia 5800, she says she knows the difference between using tmoile and home interent, but she not gonna be happy with a big ill so need to sort it

    On the phone settings there will be some internet settings(cant tell you exactly as don't have you phone) just delete the settings. Then if you accidentally try to connect it will give you a error message.

    Original Poster Banned

    she still wants to e able to connect to the interent at home and free wifi hotspots, will she still be able to do this if she turns off the gprs thing

    sassie;5033525

    she still wants to e able to connect to the interent at home and free … she still wants to e able to connect to the interent at home and free wifi hotspots, will she still be able to do this if she turns off the gprs thing



    yep :thumbsup:

    Banned

    sassie;5033525

    she still wants to e able to connect to the interent at home and free … she still wants to e able to connect to the interent at home and free wifi hotspots, will she still be able to do this if she turns off the gprs thing



    Yes. All you would be doing is making sure data doesnt flow via their network. Free Wifi is free - as is your home network. (I should know - I've hacked it!) :w00t:

    Original Poster Banned

    can some give me the right instructions to do it then, dont want to do the wrong ones and she looses everything

    to remove the tmobile gprs settings

    1. Press the menu button
    2. Tap Tools
    3. Tap Settings
    4. Tap Connectivity
    5. Tap Destinations
    6. Tap WAP services

    then should be able to find the default tmobile gprs settings and delete them (can easily be added again at a later point if req)

    Original Poster Banned

    onlyme23;5033543

    to remove the tmobile gprs settings1. Press the menu button2. Tap Tools3. … to remove the tmobile gprs settings1. Press the menu button2. Tap Tools3. Tap Settings4. Tap Connectivity5. Tap Destinations6. Tap WAP servicesthen should be able to find the default tmobile gprs settings and delete them (can easily be added again at a later point if req)








    we have done that and deleted, is that it



    Ok, no it isnt as just tried to connect and it still connects - arrrggghh

    sassie;5033567

    Ok, no it isnt as just tried to connect and it still connects - … Ok, no it isnt as just tried to connect and it still connects - arrrggghhwe have done that and deleted, is that it



    yup if your phone dont have the tmobile settings there is no way it can connect to it :thumbsup:

    edit: saw your addition hmmm did u definatly delete the tmobile settings?

    Banned

    sassie;5033542

    can some give me the right instructions to do it then, dont want to do … can some give me the right instructions to do it then, dont want to do the wrong ones and she looses everything



    Yes.

    Call up T-Mobile CS and tell them to bar GPRS.

    Original Poster Banned

    5) tap destinations

    we have

    access point
    intenet
    multi media message
    wap services

    we deleted the wap one

    You will have to turn off 3g too. It will only try to use GPRS if there is no 3G connection.

    Banned

    sassie;5033620

    5) tap destinationswe haveaccess pointintenetmulti media messagewap … 5) tap destinationswe haveaccess pointintenetmulti media messagewap serviceswe deleted the wap one



    Sassie. A system reboot or anything else could turn these settings back on. The only way you can be sure is TELLING t-mobile to turn off data from your account. Anything else is a gamble.

    sassie;5033620

    5) tap destinationswe haveaccess pointintenetmulti media messagewap … 5) tap destinationswe haveaccess pointintenetmulti media messagewap serviceswe deleted the wap one



    go into access points and there might be a wap connection for tmobile in there too :thumbsup:

    something like wap.t-mobile.co.uk/

    Original Poster Banned

    guv;5033654

    Sassie. A system reboot or anything else could turn these settings back … Sassie. A system reboot or anything else could turn these settings back on. The only way you can be sure is TELLING t-mobile to turn off data from your account. Anything else is a gamble.



    ok, will ring them tomorrow as they closed now, is there anyway they can refuse to do this?

    Banned

    sassie;5033665

    ok, will ring them tomorrow as they closed now, is there anyway they can … ok, will ring them tomorrow as they closed now, is there anyway they can refuse to do this?



    Can't think how they can! If they say no to you just tell them you wont be paying any data bill if you dont do as you've instructed!

    Hehe... Seriously, they will do it. I've done it myself before (on O2) T-Mobile wont be any different. They cant force you to have a service you dont want that cane easily be stopped by them.

    Original Poster Banned

    the thing is we had web n walk and the only place we got a signal was at home, so they removed it, now this, they think im a right pain in the butt

    Banned

    sassie;5033710

    the thing is we had web n walk and the only place we got a signal was at … the thing is we had web n walk and the only place we got a signal was at home, so they removed it, now this, they think im a right pain in the butt



    And? :w00t:

    Just turn off 3g. Set it to mobile network only. If you get them to turn off data then you wont be able to send picture messages.

    Original Poster Banned

    GAVINLEWISHUKD;5033753

    Just turn off 3g. Set it to mobile network only. If you get them to turn … Just turn off 3g. Set it to mobile network only. If you get them to turn off data then you wont be able to send picture messages.



    Becasue i dont know how to chuffin do that :oops:

    Well dont have a Nokia 5800, but on mine I tap the screen in the top corner where the mobile signal is and choose "mobile only". I'll have a look for you. You could make a thread "How to turn off 3g on a Nokia 5800"

    Press the white menu button, select "Settings", select "Connectivity", select "Network", select "Network Mode", select "GSM", select "OK", then press the red button to go back to the front page.

    Original Poster Banned

    GAVINLEWISHUKD;5033870

    Press the white menu button, select "Settings", select "Connectivity", … Press the white menu button, select "Settings", select "Connectivity", select "Network", select "Network Mode", select "GSM", select "OK", then press the red button to go back to the front page.



    it waS ALREADY ON THAT :?

    sassie;5033881

    it waS ALREADY ON THAT :?



    Sure it wasn't on "Dual Mode" which is how it comes set up.

    Well if it's on GSM and has no GPRS/internet settings it cant connect to the internet.

    Original Poster Banned

    I Dont Know, Thanks For All Your Help, She Can Sort It Herself

    Original Poster Banned

    v2drinkers;5033993

    This works - I did it for a friend.



    well it hasnt, at this rate their will be nothing left to delete

    Original Poster Banned

    we have deleted all of what you have all said, and when she clicks facebook it goes straight to facebook, but dont know what nternet its using, and sick of her saying "i dont know" to evrything i ask her, so she can just pay the bills

    Has it got the 3g/3.5g logo on the top left of the screen?

    I'll take it when your testing you have the your wi-fi network turned off.

    Original Poster Banned

    GAVINLEWISHUKD;5034055

    Has it got the 3g/3.5g logo on the top left of the screen?I'll take it … Has it got the 3g/3.5g logo on the top left of the screen?I'll take it when your testing you have the your wi-fi network turned off.



    never thought of doing that, no it is now going through my internet, thank you all rep left x

    http://www.tintsofnature.com.au/products/tints/image/hair_dye_blonde_01.jpg

    Original Poster Banned

    well i get so stressed when all i get is a "i dont know" shes hardly chuffin helpful, the phone prob wont work again now - lol
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