How to turn off 3g on a Nokia 5800

Banned 48
Found 25th Apr 2009
I shouldnt be charged for this by tmoble should i? We have taken the web n walk off ecause we could never get a strong enough signal, only time she now uses it is through our wifi at home, yet there is still its appearing on the bill

48 Comments

if connecting thru wifi on your home broadband shouldnt be charged

Original Poster Banned

onlyme23;5033352

if connecting thru wifi on your home broadband shouldnt be charged



thank you, thought i would just check before trying to speak to them tomorrow, she says she deffo isnt using it via t mobile, but the ill doesnt give times so hard to track down whats going on

On the bill for yesterday there is a free one showing and one showing for 32p, now i wouldnt have though using my own connection at home would even show on the bill?

sassie;5033367

thank you, thought i would just check before trying to speak to them … thank you, thought i would just check before trying to speak to them tomorrow, she says she deffo isnt using it via t mobile, but the ill doesnt give times so hard to track down whats going onOn the bill for yesterday there is a free one showing and one showing for 32p, now i wouldnt have though using my own connection at home would even show on the bill?



if connected to your own broadband your using there date not tmobiles so nothing for them to charge you for just make sure her gprs isnt kicking in or something when she is opening the internet :thumbsup:

Just change the internet settings so it wont connect to the mobile network.

Original Poster Banned

onlyme23;5033398

if connected to your own broadband your using there date not tmobiles so … if connected to your own broadband your using there date not tmobiles so nothing for them to charge you for just make sure her gprs isnt kicking in or something when she is opening the internet :thumbsup:



how would i find that? sorry :oops:

On the bill for the 24 it shows two entries, one is free and other is charged for, as she doesnt get free internet i cant understand what the free one is either, as surely going through my own internet wouldnt even show on the tmobile bill

Original Poster Banned

GAVINLEWISHUKD;5033420

Just change the internet settings so it wont connect to the mobile … Just change the internet settings so it wont connect to the mobile network.



you know your gonna have to be a little more specific than that hun :oops:

Banned

what phone is it sassie?

Banned

sassie;5033367

thank you, thought i would just check before trying to speak to them … thank you, thought i would just check before trying to speak to them tomorrow, she says she deffo isnt using it via t mobile, but the ill doesnt give times so hard to track down whats going on



If you are sure you are using your Wifi, then there will be no charge.

On the bill for yesterday there is a free one showing and one showing for … On the bill for yesterday there is a free one showing and one showing for 32p, now i wouldnt have though using my own connection at home would even show on the bill?



You probably made a GPRS connection. If you want to make sure you get no charges, ring them up and tell them to turn data off. Get the persons name and write down the call details......I wouldnt trust mobile CS as far as I could throw them.... and they always cant find the recordings you need!

sassie;5033444

how would i find that? sorry :oops:On the bill for the 24 it shows two … how would i find that? sorry :oops:On the bill for the 24 it shows two entries, one is free and other is charged for, as she doesnt get free internet i cant understand what the free one is either, as surely going through my own internet wouldnt even show on the tmobile bill



if she only connects thru wifi she should just delete the gprs settings for the provider that way it cant connect without her realising what kinda phone is it?

Original Poster Banned

if they can give me times i will know if she was at home, if she isnt then she obviously clicking it by accident, or something, its her bill and shes paying so if she was using it there would be no reaosn for her to say she isnt,


Its a nokia 5800, she says she knows the difference between using tmoile and home interent, but she not gonna be happy with a big ill so need to sort it

On the phone settings there will be some internet settings(cant tell you exactly as don't have you phone) just delete the settings. Then if you accidentally try to connect it will give you a error message.

Original Poster Banned

she still wants to e able to connect to the interent at home and free wifi hotspots, will she still be able to do this if she turns off the gprs thing

sassie;5033525

she still wants to e able to connect to the interent at home and free … she still wants to e able to connect to the interent at home and free wifi hotspots, will she still be able to do this if she turns off the gprs thing



yep :thumbsup:

Banned

sassie;5033525

she still wants to e able to connect to the interent at home and free … she still wants to e able to connect to the interent at home and free wifi hotspots, will she still be able to do this if she turns off the gprs thing



Yes. All you would be doing is making sure data doesnt flow via their network. Free Wifi is free - as is your home network. (I should know - I've hacked it!) :w00t:

Original Poster Banned

can some give me the right instructions to do it then, dont want to do the wrong ones and she looses everything

to remove the tmobile gprs settings

1. Press the menu button
2. Tap Tools
3. Tap Settings
4. Tap Connectivity
5. Tap Destinations
6. Tap WAP services

then should be able to find the default tmobile gprs settings and delete them (can easily be added again at a later point if req)

Original Poster Banned

onlyme23;5033543

to remove the tmobile gprs settings1. Press the menu button2. Tap Tools3. … to remove the tmobile gprs settings1. Press the menu button2. Tap Tools3. Tap Settings4. Tap Connectivity5. Tap Destinations6. Tap WAP servicesthen should be able to find the default tmobile gprs settings and delete them (can easily be added again at a later point if req)








we have done that and deleted, is that it



Ok, no it isnt as just tried to connect and it still connects - arrrggghh

sassie;5033567

Ok, no it isnt as just tried to connect and it still connects - … Ok, no it isnt as just tried to connect and it still connects - arrrggghhwe have done that and deleted, is that it



yup if your phone dont have the tmobile settings there is no way it can connect to it :thumbsup:

edit: saw your addition hmmm did u definatly delete the tmobile settings?

Banned

sassie;5033542

can some give me the right instructions to do it then, dont want to do … can some give me the right instructions to do it then, dont want to do the wrong ones and she looses everything



Yes.

Call up T-Mobile CS and tell them to bar GPRS.

Original Poster Banned

5) tap destinations

we have

access point
intenet
multi media message
wap services

we deleted the wap one

You will have to turn off 3g too. It will only try to use GPRS if there is no 3G connection.

Banned

sassie;5033620

5) tap destinationswe haveaccess pointintenetmulti media messagewap … 5) tap destinationswe haveaccess pointintenetmulti media messagewap serviceswe deleted the wap one



Sassie. A system reboot or anything else could turn these settings back on. The only way you can be sure is TELLING t-mobile to turn off data from your account. Anything else is a gamble.

sassie;5033620

5) tap destinationswe haveaccess pointintenetmulti media messagewap … 5) tap destinationswe haveaccess pointintenetmulti media messagewap serviceswe deleted the wap one



go into access points and there might be a wap connection for tmobile in there too :thumbsup:

something like wap.t-mobile.co.uk/

Original Poster Banned

guv;5033654

Sassie. A system reboot or anything else could turn these settings back … Sassie. A system reboot or anything else could turn these settings back on. The only way you can be sure is TELLING t-mobile to turn off data from your account. Anything else is a gamble.



ok, will ring them tomorrow as they closed now, is there anyway they can refuse to do this?

Banned

sassie;5033665

ok, will ring them tomorrow as they closed now, is there anyway they can … ok, will ring them tomorrow as they closed now, is there anyway they can refuse to do this?



Can't think how they can! If they say no to you just tell them you wont be paying any data bill if you dont do as you've instructed!

Hehe... Seriously, they will do it. I've done it myself before (on O2) T-Mobile wont be any different. They cant force you to have a service you dont want that cane easily be stopped by them.

Original Poster Banned

the thing is we had web n walk and the only place we got a signal was at home, so they removed it, now this, they think im a right pain in the butt

Banned

sassie;5033710

the thing is we had web n walk and the only place we got a signal was at … the thing is we had web n walk and the only place we got a signal was at home, so they removed it, now this, they think im a right pain in the butt



And? :w00t:

Just turn off 3g. Set it to mobile network only. If you get them to turn off data then you wont be able to send picture messages.

Original Poster Banned

GAVINLEWISHUKD;5033753

Just turn off 3g. Set it to mobile network only. If you get them to turn … Just turn off 3g. Set it to mobile network only. If you get them to turn off data then you wont be able to send picture messages.



Becasue i dont know how to chuffin do that :oops:

Well dont have a Nokia 5800, but on mine I tap the screen in the top corner where the mobile signal is and choose "mobile only". I'll have a look for you. You could make a thread "How to turn off 3g on a Nokia 5800"

Press the white menu button, select "Settings", select "Connectivity", select "Network", select "Network Mode", select "GSM", select "OK", then press the red button to go back to the front page.

Original Poster Banned

GAVINLEWISHUKD;5033870

Press the white menu button, select "Settings", select "Connectivity", … Press the white menu button, select "Settings", select "Connectivity", select "Network", select "Network Mode", select "GSM", select "OK", then press the red button to go back to the front page.



it waS ALREADY ON THAT :?

sassie;5033881

it waS ALREADY ON THAT :?



Sure it wasn't on "Dual Mode" which is how it comes set up.

Well if it's on GSM and has no GPRS/internet settings it cant connect to the internet.

Original Poster Banned

I Dont Know, Thanks For All Your Help, She Can Sort It Herself

Original Poster Banned

v2drinkers;5033993

This works - I did it for a friend.



well it hasnt, at this rate their will be nothing left to delete

Original Poster Banned

we have deleted all of what you have all said, and when she clicks facebook it goes straight to facebook, but dont know what nternet its using, and sick of her saying "i dont know" to evrything i ask her, so she can just pay the bills

Has it got the 3g/3.5g logo on the top left of the screen?

I'll take it when your testing you have the your wi-fi network turned off.

Original Poster Banned

GAVINLEWISHUKD;5034055

Has it got the 3g/3.5g logo on the top left of the screen?I'll take it … Has it got the 3g/3.5g logo on the top left of the screen?I'll take it when your testing you have the your wi-fi network turned off.



never thought of doing that, no it is now going through my internet, thank you all rep left x

http://www.tintsofnature.com.au/products/tints/image/hair_dye_blonde_01.jpg

Original Poster Banned

well i get so stressed when all i get is a "i dont know" shes hardly chuffin helpful, the phone prob wont work again now - lol
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