HP LAPTOPS And faults

Found 3rd Jan
Hello everyone

Having to factory reset my HP Laptop again this time because the USB ports aren't working and the WiFi doesn't work there' DNS error on WiFi and most of USB ports no longer work

It's now out of warranty bought laptop on eBay and it arrived but factory reset wasn't even working

Let me know your experiences....i think HP are terrible brand
I got a laptop before an HP the RRP 800 pounds but it wouldn't network ie the laptop couldn't connect to my network storage device and HP really wouldn't help me because the WiFi worked.

this time laptop WiFi doesn' work and none of the troubleshooting works and know my WiFi is okay as WiFi works on my phone

Factory reset ln this model can take many hours given 2 terabytes hard disk

Thanks all
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