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    HP Printer problem

    I installed a new ink cartridge (non genuine) which worked a few times before an error came up. The company i bought if from sent another one out free of charge which i fitted and it again worked once or twice then the same error came up.

    Now my question is.. do i pay out for another cartridge or get a genuine one or get a new printer?
    I tried a bit of googling and read that non genuine inks can cause printer to pack up but ive been using them forever!
    Thanks

    8 Comments

    Do you want to maybe tell us what the error said, or shall we just guess?

    Original Poster

    Just says there is a problem with your ink cartridge - doesnt help much does it?

    I have a brand new cartridge and my HP printer says check cartridge, what the hellis there to check, its barnd new and is a genuine HP cartridge. I have taken it put it back , repeated it many times and still nothing. It all went wrong whilst printing a photograph.

    Original Poster

    Same here - take it out - install again and nothing! Seems to only be my colour cartridge but i still cant print in black cos as soon as i plug printer in the error message comes up and i cant do anything.

    Funnily enough I was just talking about this with my boss cos we're having the same problem with a printer at work. Apparently he's had the same problem in the past, and it was due to it being a generic cartridge and not an actual HP one. So in summary I'd get an HP cartridge...

    Original Poster

    I dont want to buy an original cartridge if the damage has already been done and still wont work so may look into buying a new one then.

    Which ones if any are good on ink cartridges these days?

    Gadget Show last night did a feature on this - Kodak ESP 3250 came out best at £60 because the price of ink was half that of the others

    Original Poster

    Great thanks, will take a look at that one
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