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    HTC and Tesco contract no internet or wifi working help

    I have just got a Tesco mobile contract and have put the sim in my HTC desire and the internet or wifi does not work. I rang Tesco up and they gave me the settings but still no joy.

    The settings which i have been given are:

    Name: Tesco gprs wap
    APN: prepay.tesco-mobile.com
    Proxy: 193.113.200.195
    Port: 8080
    Username: Tesco wap
    MMS Protocol: WAP 2.0
    MCC: 234
    MNC: 10
    Authentication type: PAP
    APN default: default

    can someone help me please and who is on tesco contract and got it all working thanx.

    13 Comments

    Username: Tesco wap

    try it without a space ie tescowap

    also the password is (password)

    Banned

    Yes try the settings.

    If wifi isnt working then either its a user fault not inputting your wifi details or a hardware fault, as for mobile internet, if you getting signal then it should work if you have all the settings correct

    Original Poster

    dcx_badass

    Have you tried the settings?



    Yes tried these setting saved them and restarted the phone but still not worked.

    d3lboy

    Username: Tesco wap try it without a space ie tescowapAlso the password … Username: Tesco wap try it without a space ie tescowapAlso the password is (password)



    Tried this still nothing.

    teshnit

    If wifi isnt working then either its a user fault not inputting your wifi … If wifi isnt working then either its a user fault not inputting your wifi details or a hardware fault, as for mobile internet, if you getting signal then it should work if you have all the settings correct



    It was all working when it was on o2 but not on Tesco nothing is working. I have turned wifi on and the wifi symbol doesnt even come on to confirm the wifi is on. I haven't changed any of the setting accept the about APN which was advised by tesco.

    Banned

    the wifi symbol only comes on when you're actually connected to the net with a valid ip address from the router

    Have you turned the phone on and off again. I know this sounds stupid. But the amount of people who don't do this at my work place to allow Internet to connect to the sim is stupid.

    As for wifi it's propably the user. But if not take the phone back

    Original Poster

    DaveLister

    the wifi symbol only comes on when you're actually connected to the net … the wifi symbol only comes on when you're actually connected to the net with a valid ip address from the router



    Wifi sorted now was issue with router i have turned it on and off now seems to be ok but internet still not working are the settings right?

    05jamhad

    Have you turned the phone on and off again. I know this sounds stupid. … Have you turned the phone on and off again. I know this sounds stupid. But the amount of people who don't do this at my work place to allow Internet to connect to the sim is stupid. As for wifi it's propably the user. But if not take the phone back



    I turned the phone on and off one i had put the details and saved the APN im thinking that the details are not right is there anyone who can confirm they are right?

    Banned

    Does your router show up under Settings>Wireless & networks>Wi-Fi>Wi-Fi networks?

    Banned

    Username: Tesco wap

    this should be tescowap with no space

    edit nm see someone already suggested that but it shouldn't have a space in anyway
    Edited by: "DaveLister" 17th Jan 2011

    Original Poster

    dunfyboy

    Does your router show up under SettingsWireless & networksWi-FiWi-Fi … Does your router show up under Settings>Wireless & networks>Wi-Fi>Wi-Fi networks?



    Yes it does now the wifi is working properly its just the internet from the sim.

    DaveLister

    Username: Tesco wap this should be tescowap with no spaceedit nm see … Username: Tesco wap this should be tescowap with no spaceedit nm see someone already suggested that but it shouldn't have a space in anyway



    Tried this but it didnt work.

    dunfyboy

    Can't they just send you the right … Can't they just send you the right settings?http://phonesettings.tesco-mobile.com/TescoMobileSettings/



    Unfortunately they cant do this with the HTC desire im not sure why but you have to manually put the details in.

    Im sure there must be other people with HTC desire on a Tesco contract.

    Original Poster

    DaveLister

    http://www.avforums.com/forums/htc-mobile-phone-discussions/1317924-htc-desire-tesco-mobile-pay-monthly-apn-settings.html



    Thanx for this used it to sort it out some of the settings were incorrect which i got from a Tesco advisor over the phone so everything is working as it should now.
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