My Huawei Mate 20 Pro is almost 4 years old and the battery isn't great anymore. I have yet to find a replacement and tempted by deals here. But I found out this great promo from Huawei that will replace the phone's battery for only £24.90 (discounted from £59 and it was previously on offer for £39).
You need to check if the promotion is available for you by providing the phone's serial number.
90 days Huawei official warranty for battery replacement.
consumer.huawei.com/uk/support/huawei-care/battery-replacement-service/
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I'd just extract any files I wanted to keep before sending it back and then wipe it (still have some Mate 20X files on here, actually!).
Weirdly, I sent mine (Mate 20X) and boyf's (Mate 20 Pro) back at the same time, different packages. Huawei took the money and then refunded me - for both?
Mine was still in warranty as I was able to do the warranty extension (I'd redeemed a few) at the time, but boyf's was out of warranty - so I'm still not sure why I was given refunds. But I'm not complaining!
Sold the Mate 20X with a new case and screen protector but I still kinda miss it.
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Same sort of thing that happens with any manufacturer warranty repair I've done (not many, mind you). (edited)
which coupled to a generally-accepted reasonable life cycle count expectancy of minimum 500+ should make an easy CRA claim against the Berkshire-based company if the replacement battery has notably degraded within say 15months.
They have changed the battery the same day as it has arrived to the service centre. If you book a collection for Monday, you are likely to have it back before the weekend. (edited)
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I took a backup but I think is not that useful, maybe just for photos video if you don't upload them to the cloud already. (edited)