HUKD IOS app alerts are not working

13 replies
Found 16th Nov 2016
This has been happening for about a month. First it affected my phone then my iPad version of the app. I do not get any alerts for my keywords unless I go into the app and manually update it. I have checked my settings and they are set for push notifications. Is this happening for anyone else? Any ideas??? Thanks

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13 Comments

Same with Android, hardly any notifications come through, loads of people reply to my comments but had no notifications.

Original Poster

Dyslexic_Dog

Same with Android, hardly any notifications come through, loads of people … Same with Android, hardly any notifications come through, loads of people reply to my comments but had no notifications.



I can't even see this question on my app under my account. It says I haven't posted anything :).

I just checked back here to see if you had replied, obviously you have! but had no notifications to tell me.

Same here. iOS version - all settings indicate push notifications enabled but nothing. I think it started with iOS10. I've removed app & reinstalled, updated iOS to latest version... I give up.

Original Poster

bargain_bert

Same here. iOS version - all settings indicate push notifications enabled … Same here. iOS version - all settings indicate push notifications enabled but nothing. I think it started with iOS10. I've removed app & reinstalled, updated iOS to latest version... I give up.



That's why I posted the question but no one seems interested. I was hoping there was a quick fix especially with Black Friday and Christmas coming up! The app seems really clunky as well.

I don't believe it's a widespread problem. I've been looking around t'internet for a week or so and haven't seen many mentions about it. Probably only affecting a minority - so chances of a resolution are minimal...

Has anyone pointed this towards CS of the site. They should have people looking into this either way

I have a similar issue with it on my iPhone, I get notifications for keyword alerts but usually around 30 minutes after its posted, At which point its normally to late

I have had this exact same issue on my iPhone since iOS 10. I have already reported this and they are saying this will be fixed in the next version (not sure when that is) :(. If it starts working etc, please do update the post here.

Cheers.

Original Poster

Hi. Will do. Thanks

Original Poster

Installed the new update and I'm now getting notifications. Seems to be working but I'll update this thread if there are any further problems. Thanks

Original Poster

Notifications are working but I have lost loads of keywords and when I posted a deal it didn't appear on my thread.

I've lost all
my keywords!!!
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