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    HUKD - Stop using Zavvi Codes as prizes - Zavvi is rubbish!

    I won two Zavvi vouchers from HUKD at Christmas and used both the codes recently, one on a t-shirt and one on a book. BOTH orders have been cancelled (despite both orders showing as in stock!) so I have lost both £2.50 vouchers. Have Zavvi actually delivered any orders where the voucher code has been used or is this a complete scam and these vouchers are pretty much useless as they will just cancel the orders using them?!

    Anyway, HUKD PLEASE stop using Zavvi codes for your competition prizes! Zavvi are absolutely rubbish, at least use a company that fulfil the orders!

    18 Comments

    I used one to get my son football manager for pc, but that was late december I still have one to use but by the look of it I want be able to because every one is saying they are not working now

    You should be able to get it back hun......have u called them?

    Original Poster

    GRGO140;7557806

    I used one to get my son football manager for pc, but that was late … I used one to get my son football manager for pc, but that was late december I still have one to use but by the look of it I want be able to because every one is saying they are not working now



    I tried to use my last one the other day on a t-shirt and it wouldn't work so I paid full price, shockingly that order has been dispatched (confirming my "theory" about Zavvi not honouring the codes and cancelling orders that use them!) The code worked on a book I wanted but that has now been cancelled.....

    Original Poster

    hannah19790;7557819

    You should be able to get it back hun......have u called them?



    I was under the impression that if they cancel the order, you lose the code. I might try and call them but I am pretty sure the answer will be "tough"

    kimbyanne;7557837

    I was under the impression that if they cancel the order, you lose the … I was under the impression that if they cancel the order, you lose the code. I might try and call them but I am pretty sure the answer will be "tough"



    Really?? That does surprise me...seems well outta order!!:x Well good luck with it anyway hun:thumbsup:

    Yep ditto here too, order cancelled so won't bother with them in future, it's their loss at the end of the day.

    I used mine with no problems, just last week, orders received fine.

    I suspect the reason there are problems now is because some people have been using the same voucher up to 8 times with a glitch.

    Other people have had the same problem with orders being cancelled and the voucher not working on another order, if you contact customer services you should get the credit though

    I placed an order and had it delivered with a £2.50 voucher.

    Seems to be a general problem now anyway with them not working for anything and you have to contact them and have them add the £2.50 credit added to your account

    I used the voucher codes I got with no problems.

    ChipSticks;7557885

    I used mine with no problems, just last week, orders received fine.I … I used mine with no problems, just last week, orders received fine.I suspect the reason there are problems now is because some people have been using the same voucher up to 8 times with a glitch.



    I am sure I saw someone give someone else (who had given their own voucher away and then found something they wanted) a voucher and that person said "Its the same code as the one I gave away a few days ago!"

    So maybe the same voucher codes were also given to more than one person?

    I used both of mine fine, bought a cd and a t-shirt.

    Yes, I got a T-Shirt from Zavvi, pretty quick as well

    WOW, the gratitude for getting something for nothing is so overwhelming!!!!!!!!!!!!!!

    used mine from days of christmas, no problems order received:)

    We ordered a t-shirt with the £2.50 off - and it's arrived.

    starsparkle2311;7558007

    WOW, the gratitude for getting something for nothing is so … WOW, the gratitude for getting something for nothing is so overwhelming!!!!!!!!!!!!!!



    :? but your not getting something if they dont work

    Their CS Sucks:

    For your records, your original query was:If I was to cancel this order, … For your records, your original query was:If I was to cancel this order, would I lose my gift voucher?Thank You.One of our customer services advisors has reviewed your query and we are able to confirm the following:Yes ,The voucher is one use only .Apologes for any inconvenience this may cause .Kind regards .



    Reason I wanted to cancel is that it has been out of stock for a month

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