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    I am having trouble with Windows mail - ( Vista ) Can anyone Help ?

    Can anyone help please, I am having trouble deleting messages in Windows mail (Vista) All was ok until yesterday & now anything I put into my deleted items folder just stays there, I could previously get rid of it ? any suggestions would be appreciated ...

    17 Comments

    how about trying system restore, restore your comp back to a couple days when it was working fine.

    Banned

    Dont understand your problem. if you put emails in your deleted items folder then they will stay there. Why shouldnt they? There is probably an option to empty the deleted items folder upon exit.

    Banned

    There is.

    click on tools/options/advanced/maintenance and tick 'empty messages from delted items folder on exit'

    Original Poster

    deanne82;1671755

    how about trying system restore, restore your comp back to a couple days … how about trying system restore, restore your comp back to a couple days when it was working fine.


    Yes I have tried this, didn't work though - Thanks for trying:)

    Original Poster

    csiman;1671766

    Dont understand your problem. if you put emails in your deleted items … Dont understand your problem. if you put emails in your deleted items folder then they will stay there. Why shouldnt they? There is probably an option to empty the deleted items folder upon exit.


    Yes there is but they still won't go ... !
    I could put items into the deleted items folder & then delete them, I have Googled the problem & it seems that this is quite common & happening to lots of people but finding a solution that works is another matter ! Thanks anyway

    Original Poster

    csiman;1671776

    There is.click on tools/options/advanced/maintenance and tick 'empty … There is.click on tools/options/advanced/maintenance and tick 'empty messages from delted items folder on exit'


    Yes have tried this, it no longer works either !
    thanks anyway

    I remember when i was on aol you couldnt delete your emails via outlook you had to delete them via aol email what service provider are you on

    Original Poster

    imortal;1671907

    I remember when i was on aol you couldnt delete your emails via outlook … I remember when i was on aol you couldnt delete your emails via outlook you had to delete them via aol email what service provider are you on



    Im with Tiscali but have several different accounts running through my windows mail from all over the place (as you do ! )

    select all
    edit
    purge select files

    Original Poster

    Alfonse;1671945

    select all edit purge select files



    Not working .... thanks anyway

    Original Poster

    I have now managed to find the solution & want to say thanks to everyone who tried to help, :thumbsup: & will post what fixed it in case anyone else needs a fix for the same thing.

    First you need to find out if you have a 32 or 64 bit windows Vista
    then click 32 or 64 bit link :
    microsoft.com/dow…=en 32bit
    microsoft.com/dow…=en 64bit
    then download the update from Microsoft
    Problem fixed.

    FFS, sorry dude but you didn't say it was the Outbox, all the advice from everyone has been for the deleted items folder, poorness for not explaining yourself.

    Original Poster

    I didn't say it was the outbox because it wasn't the outbox !

    Alfonse;1672171

    FFS, sorry dude but you didn't say it was the Outbox, all the advice from … FFS, sorry dude but you didn't say it was the Outbox, all the advice from everyone has been for the deleted items folder, poorness for not explaining yourself.


    I think I explained myself perfectly well thankyou ! If you have just clicked on the link & seen
    '
    Install this update to resolve an issue where messages become stuck in the Outbox and cannot be deleted when using Windows Mail.'

    this does not mean to say that it was not my deleted items folder I was having problems with that I mentioned several times ..... !!
    it fixed the problem all the same !
    I have been told this update will fix problems in windows mail (Vista) whatever the folder is that items cannot be deleted from ..

    lesleysherrock;1672267

    I think I explained myself perfectly well thankyou ! If you have just … I think I explained myself perfectly well thankyou ! If you have just clicked on the link & seen 'Install this update to resolve an issue where messages become stuck in the Outbox and cannot be deleted when using Windows Mail.'this does not mean to say that it was not my deleted items folder I was having problems with that I mentioned several times ..... !!it fixed the problem all the same !I have been told this update will fix problems in windows mail (Vista) whatever the folder is that items cannot be deleted from ..



    Show me where you mentioned it being stuck in the outbox then?? Oh yeah you can't. Don't argue about it when the facts speak for themselves ie your posts did not state the issue that the update fixes hence my post.

    Original Poster

    Alfonse;1672287

    Show me where you mentioned it being stuck in the outbox then?? Oh yeah … Show me where you mentioned it being stuck in the outbox then?? Oh yeah you can't. Don't argue about it when the facts speak for themselves ie your posts did not state the issue that the update fixes hence my post.



    'dear O dear' !! ... I DID NOT MENTION THE OUTBOX !! ARE YOU DOING THIS DELIBERATELY !! :x
    You need to re-read it all Alfonse, something you are not following !

    The OP stated that the problem was with items in the Deleted Items folder being undeleteable, and that the Windows Update - despite it not being directly stated that it will resolve problems with the Deleted Items folder - resolves their problem.

    This does not mean the OP had items stuck in their Outbox, just that Microsoft didn't describe the full effects of their Update very well..

    Original Poster

    Richardmoo;1672320

    The OP stated that the problem was with items in the Deleted Items folder … The OP stated that the problem was with items in the Deleted Items folder being undeleteable, and that the Windows Update - despite it not being directly stated that it will resolve problems with the Deleted Items folder - resolves their problem.This does not mean the OP had items stuck in their Outbox, just that Microsoft didn't describe the full effects of their Update very well..



    Thanks for that - I couldn't of put it better myself !
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