I bought a new laptop - help meeee!

61 replies
Found 26th Dec 2008
I am getting a bit frustrated at this shiny new laptop because it won't let me have anything!

It won't let me have Firefox or MSN messenger. It says firefox isn't windows compatible and the MSN live messenger box says it can't install that either.

Someone help me?!

60 Comments

Original Poster

Help me or I'll cry!

what windows?

Original Poster

monkeybrains;3865528

what windows?



Vista. It confuses me :thinking:

wanna bring it round mine & i will sort it .....

or tell me what operating system & what laptop

i got a vista pc, want me 2 sort it :lol:

they should just download & work

angelfairee;3865547

Vista. It confuses me :thinking:



vista should install all the named programs just fine. you maybe trying to instal old versions of the programs, try installing the latest versions.

Original Poster

It's a Dell Inspiron 1545 with Vista. I am trying to install Firefox 3 and the latest MSN from the website.

Bill Gates is out to get me.

angelfairee;3865578

It's a Dell Inspiron 1545 with Vista. I am trying to install Firefox 3 … It's a Dell Inspiron 1545 with Vista. I am trying to install Firefox 3 and the latest MSN from the website.Bill Gates is out to get me.



[url]www.getfirefox.com[/url]

get.live.com/mes…iew

they installed fine on my old laptop, hmmmm if it doesnt work then let me work me magic :lol: u may need to change the vista settings

Do you have an admin account on the laptop??

un install Vista
install XP

win!

My son's laptop has Vista, and I downloaded Firefox yesterday onto it no probs.

I diagnose user error.

black gerbil1;3865605

un install Vistainstall XPwin!



the OP is having installing msn, you think they will be able to instal a new OS

shanecr;3865604

Do you have an admin account on the laptop??



must be something to do with your user settings.

right click the program your installing and click- run as admin

shanecr;3865604

Do you have an admin account on the laptop??



Best question yet, and if you answer him, he'l get u the right answer :thumbsup:

monkeybrains;3865632

must be something to do with your user settings.right click the program … must be something to do with your user settings.right click the program your installing and click- run as admin



exactly

Banned

Gigzz;3865639

Best question yet, and if you answer him, he'l get u the right answer … Best question yet, and if you answer him, he'l get u the right answer :thumbsup:



:thumbsup:

Banned

Are you opening the setup files straight from the internet or saving them to computer first?

Gigzz;3865639

Best question yet, and if you answer him, he'l get u the right answer … Best question yet, and if you answer him, he'l get u the right answer :thumbsup:



Gigzz;3865642

exactly



i made the same errors when i first had vista lol

turn off the UAC -

windows menu )bottom corner) > control panel > user accounts (top right corner) > user accounts (again) > page should say "make changes to user account", the bottom link says "turn user account control off"..... click it > untick the box > press ok

this stops windows from opening the box in the screen everytime you want to open a program etc (highly annoying) now try downloading

monkeybrains;3865625

the OP is having installing msn, you think they will be able to instal a … the OP is having installing msn, you think they will be able to instal a new OS



yes

i think theres a problem between the seat and the keyboard

salder21;3865665

Are you opening the setup files straight from the internet or saving them … Are you opening the setup files straight from the internet or saving them to computer first?



don't confuse her :lol: :whistling:

Banned

faevilangel;3865681

turn off the UAC - windows menu )bottom corner) control panel user … turn off the UAC - windows menu )bottom corner) > control panel > user accounts (top right corner) > user accounts (again) > page should say "make changes to user account", the bottom link says "turn user account control off"..... click it > untick the box > press okthis stops windows from opening the box in the screen everytime you want to open a program etc (highly annoying) now try downloading



Annoying, but secure

Failing this you could enable the hidden admin account and try installing it from there:

right click command prompt (start - all programs - accessories - command prompt )

click 'run as administrator'

type in:
net user administrator /active

then press enter

next time you start computer there will be the option for your normal acount, as well as the option for this administrator account :thumbsup:

Banned

faevilangel;3865687

don't confuse her :lol: :whistling:



my post above might be the one to do that!

Banned

If you have vista it should have 'windows live messenger' on it anyway. Itll be in the start menu

Original Poster

There is totally too much going on in this thread that confuses me!

I am the admin account. Neither of the things have a right click menu option that says anything about an admin account.

I have tried installing them from both a saved file and just from running the installer straight from the websites.

I will try turning off the user controlly thingy.

Whatever you do, don't take it back to PC World where you bought it. They will be even less helpful! lol.

I'd say it was user settings by the way. The need to install things as an administrator can be very tedious at times but it's for our own good - apparently.

Original Poster

salder21;3865738

If you have vista it should have 'windows live messenger' on it anyway. … If you have vista it should have 'windows live messenger' on it anyway. Itll be in the start menu


It only has 'Windows Live Messenger Download' which just directs me to the website.

Banned

angelfairee;3865749

There is totally too much going on in this thread that confuses me!I am … There is totally too much going on in this thread that confuses me!I am the admin account. Neither of the things have a right click menu option that says anything about an admin account.I have tried installing them from both a saved file and just from running the installer straight from the websites.I will try turning off the user controlly thingy.



Vista has TWO admin accounts.....the one you are, Which still has limited options and control, as well as the hidden one that I posted above :thumbsup:

Original Poster

I did the 'run as administrator' thing and it still won't work. I can't be this stupid, I'm normally quite good with computers!

Banned

angelfairee;3865757

It only has 'Windows Live Messenger Download' which just directs me to … It only has 'Windows Live Messenger Download' which just directs me to the website.



Ah, right. And I take it that is the one you are trying to download anyway

abit of topic

but i hvent farted in a few hours

just crossed my mind

Banned

monkeybrains;3865817

abit of topicbut i hvent farted in a few hoursjust crossed my mind



:w00t:

you had better start a new thread about that ASAP!!! And get to the doctors too!!!!

where bouts in town do you live ? i can come sort it for you.......... im bored shitless here :lol:

Original Poster

Okay I am on the second admin account now thanks to salder, and it is letting me have firefox! Wooooop!

Thanks everyone. I'm going to post a poo to Bill Gates.

Banned

angelfairee;3865844

Okay I am on the second admin account now thanks to salder, and it is … Okay I am on the second admin account now thanks to salder, and it is letting me have firefox! Wooooop! Thanks everyone. I'm going to post a poo to Bill Gates.



:thumbsup: :thumbsup: xxx

Had to go through all that and figure it out too when I first installed vista x

salder21;3865824

:w00t: :oyou had better start a new thread about that ASAP!!! And get to … :w00t: :oyou had better start a new thread about that ASAP!!! And get to the doctors too!!!!



im glad my non farting is of such intrest and conern to you.

now i know i wont be kicked out of bed for farting

if only everyone cared about each other in this way- the world would be a better place

Original Poster

Umm...it still won't let me have MSN.

Banned

angelfairee;3865903

Umm...it still won't let me have MSN.



are you using the version it links you to in start menu? Try clicking run as administrator still

And then save the setup file to your comp before installing it, and click run as admin again
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