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    I feel like naming and shaming

    I feel like naming and shaming

    I am not going to name and shame but I am really annoyed at the moment. An adult with learning difficulties that I know quite well went for an eye test today. She went alone. Its an optician that she has attended previously. When she left the optician she was given the impression that she had a serious requirement to upgrade her glasses perscription urgently. Not however at the most cost effective price. I became aware as she mentioned her urgent need to get new glasses to her neighbour and he suggested she contact me.

    I contacted the optician to get the perscription to at least have the option to shop around. From research at online opticians sites it appears to be a mild perscription and from a bit more research I am now aware that she could probably cut £100 off the bill if she needs to.

    I am really annoyed that a professional person can take advantage of someone with learning needs in this way. Credit crunch or not.

    Rant over

    13 Comments

    Contact OFT if you feel you've a genuine complaint.

    have some people got no respect and shame!!! absolutely disguisting IMO :x well done to you

    I used to work for an opticians that offered free eye tests to people in residential homes and nursing homes and they blatantly ripped people off. Its disgusting.

    There's a hole in the world like a great black pitAnd it's filled with … There's a hole in the world like a great black pitAnd it's filled with people who are filled with ****And the vermin of the world inhabit it.But not for long...They all deserve to die.Tell you why, Mrs. Lovett, tell you why.Because in all of the whole human raceMrs Lovett, there are two kinds of men and only twoThere's the one they put in his proper placeAnd the one with his foot in the other one's face



    People who take advantage of the disabled or disadvantaged deserve a beating.

    I think it's disgraceful procedure.

    Profit is needed by all companies to survive yes. But better to make a name as a *trustworthy* place you can come back to again and again and to send others to also, than to rob a vulnerable person of a rotten £100.

    Bad business practice.

    Banned

    While you're at it I may as well say "Don't buy Sumvision gear as they don't honour the guarantee"
    Now THAT'S naming and shaming!

    Original Poster

    starsparkle2311;4508531

    Name and shameTBH that's the way it goes isn't it? That's how companies … Name and shameTBH that's the way it goes isn't it? That's how companies survive, (i mean profit)



    I understand credit crunch and all that but friend thought she was going to go blind or similar unless she got the particular glasses that had been suggested.

    kingy58;4508537

    Contact OFT if you feel you've a genuine complaint.



    Hadn't considered that and now have perscription to proceed elsewhere. Not sure if they will give it any credence without the glasses being purchased through the initial optician. Good idea anyway :thumbsup:

    lyndsbowes;4508557

    have some people got no respect and shame!!! absolutely disguisting IMO … have some people got no respect and shame!!! absolutely disguisting IMO :x well done to you



    It winds me up when defenceless people are seen as prey.

    My mates gran was ripped off by several high street opticians when she went to get glasses

    She is legally blind FFS (as evident with her white stick) and her family only found out when they discovered her batch of glasses. Luckily a trip with her daughter to Asda's optician and they refused and told her bluntly there was nothing they could do or any reputable optician.

    starsparkle2311;4508531

    Name and shameTBH that's the way it goes isn't it? That's how companies … Name and shameTBH that's the way it goes isn't it? That's how companies survive, (i mean profit)



    yeah!!! woo hoo!! where ya been SS?? not seen you around for a while. you should have seen all the arguments around here last night!! how are you??
    btw wooly i think it's pretty bad of a professional to take advantage

    Original Poster

    wonkey;4508575

    I used to work for an opticians that offered free eye tests to people in … I used to work for an opticians that offered free eye tests to people in residential homes and nursing homes and they blatantly ripped people off. Its disgusting.


    Maybe I'm a bit niaeve but digusted by this

    robtallica;4508585

    People who take advantage of the disabled or disadvantaged deserve a … People who take advantage of the disabled or disadvantaged deserve a beating.


    My gut reaction is similar but there is probably a more effective way to deal with this.

    ClarityofMind;4508593

    I think it's disgraceful procedure.Profit is needed by all companies to … I think it's disgraceful procedure.Profit is needed by all companies to survive yes. But better to make a name as a *trustworthy* place you can come back to again and again and to send others to also, than to rob a vulnerable person of a rotten £100.Bad business practice.


    :thumbsup:

    Pluun;4508622

    While you're at it I may as well say "Don't buy Sumvision gear as they … While you're at it I may as well say "Don't buy Sumvision gear as they don't honour the guarantee" Now THAT'S naming and shaming!



    Not in the local area but good to know. Optician used is an independent so not a chain that everyone will know.

    Original Poster

    choc1969;4508671

    My mates gran was ripped off by several high street opticians when she … My mates gran was ripped off by several high street opticians when she went to get glassesShe is legally blind FFS (as evident with her white stick) and her family only found out when they discovered her batch of glasses. Luckily a trip with her daughter to Asda's optician and they refused and told her bluntly there was nothing they could do or any reputable optician.



    All this has opened my eyes :oops: Sorry excuse the pun

    The opticians ss tried to sell me glasses when they would do no good. I brought them desperate for some sight.
    Needless to say being legally blind i wasted my money. They must have known it/

    Original Poster

    brangelina;4508682

    wooly i think it's pretty bad of a professional to take advantage


    The opticians have contacted her this morning saying that they made a mistake and should have directed her to the cheaper frames but that they had given her some wrong paperwork and she should go back to them. Neighbour says he will accompany her. We have told her to ensure her pockets are empty and not to sign things if she is anywhere near the optician on her own.

    starsparkle2311;4509251

    I've been out of action, sorry, (trapped nerve,lol)


    Sounds painful. Hope it does not go on too long.

    cherishu2;4509862

    The opticians ss tried to sell me glasses when they would do no good. I … The opticians ss tried to sell me glasses when they would do no good. I brought them desperate for some sight.Needless to say being legally blind i wasted my money. They must have known it/


    Disgraceful. Wasn't ignoring you. Logged off briefly last night and couldn't get back on HUKD. kept getting script errors.
    Must admit I did not know what legally blind was. I have read a bit now and hats off to you. I hope you are getting all the help financial and otherwise that you are entitled to.
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