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    I need a geek! Meeeeeee meeee!

    Ignore thesaint, I'm hotter than him! Geeks report to me pleeeeease!

    I'm clever and I have a virus on my computer. I can't get rid of it and I'm losing patience now.

    Before I throw it out of the window...someone help me here?!

    55 Comments

    is all your important stuff back ed up on another hd, if so format and start again

    jtx;8160216

    http://www.malwarebytes.org/



    +1

    run it in safe mode too.

    Original Poster

    jtx;8160216

    http://www.malwarebytes.org/



    Evil virus won't let me download anything. Well it lets me download it but I can't run it.

    wickedteen;8160217

    is all your important stuff back ed up on another hd, if so format and … is all your important stuff back ed up on another hd, if so format and start again



    I'm backing up all my stuff at the moment...how do I format?

    shanecr;8160223

    +1run it in safe mode too.



    I can't run it in safe mode...how do I do it? It gives me two options on the screen...run windows normally and run windows in 'oh boo I've pooed it up' mode...which doesn't actually fix anything or work.

    if you back up now , your run the risk of taking the virus with you

    Do you have a windows disc?

    Original Poster

    wickedteen;8160250

    if you back up now , your run the risk of taking the virus with you



    Bah. I just want my photos, can't I have those?!

    jtx;8160252

    Do you have a windows disc?



    Perhaps...I will look.

    I'm clever and I have a virus on my computer.



    lulz.

    So you are backing up the virus?

    You should be ok to back up music and photos.

    We will come to that bit later.

    Have you got a disc or not:p

    do you not have the photo's on your camera still

    how many photos? ive taken now to uploading my photos to my ovi account so i never need worry about them being lost. are you able to upload those? other than that there is no telling where bits of the virus is hiding.
    If you have the windows disc, you can boot from that and go into repair mode or something, but would prob be best by the sounds of it to reinstall it.
    To get into safe mode usually requires the need to press F8 or similar at boot to get into the selection screen, or if you just cut power instead of turning it off, when it starts it should prompt you to go into safe mode.

    Original Poster

    thesaint;8160278

    lulz.So you are backing up the virus?



    I just want photos! They can't be that bad.

    jtx;8160312

    You should be ok to back up music and photos.We will come to that bit … You should be ok to back up music and photos.We will come to that bit later.Have you got a disc or not:p



    Yes! I have one of those. Now what?!

    wickedteen;8160317

    do you not have the photo's on your camera still



    No

    Original Poster

    shanecr;8160322

    how many photos? ive taken now to uploading my photos to my ovi account … how many photos? ive taken now to uploading my photos to my ovi account so i never need worry about them being lost. are you able to upload those? other than that there is no telling where bits of the virus is hiding. If you have the windows disc, you can boot from that and go into repair mode or something, but would prob be best by the sounds of it to reinstall it. To get into safe mode usually requires the need to press F8 or similar at boot to get into the selection screen, or if you just cut power instead of turning it off, when it starts it should prompt you to go into safe mode.



    Lots and lots of photos. I can't be doing with uploading them to be honest, a lot of them are on facebook so if I really have to lose them then I guess I'll just do that. Half of them are on a disc from my old laptop so I won't lose all of them but I'd be sad to lose the rest.

    What am I doing with this windows disc exactly?!

    angelfairee;8160370

    What am I doing with this windows disc exactly?!



    try getting the laptop into safe mode first, you might be able to avoid reinstalling. what pc is it?

    What virus is it ? Try SuperAntiSpyware, it should run. I had one the other day, it wouldn't let me install malwarebytes either, SuperAntiSpyware worked though.

    Original Poster

    shanecr;8160396

    try getting the laptop into safe mode first, you might be able to avoid … try getting the laptop into safe mode first, you might be able to avoid reinstalling. what pc is it?



    It's a Dell Inspiron 1545.

    DFN;8160424

    What virus is it ? Try SuperAntiSpyware, it should run. I had one the … What virus is it ? Try SuperAntiSpyware, it should run. I had one the other day, it wouldn't let me install malwarebytes either, SuperAntiSpyware worked though.



    Hmm, ok thank you.

    Keep tapping F8 on bootup to get into Safemode.

    Back up all the music and photos (ahem) etc and when you've done that just put the disc in and reboot.

    Do you have a serial number sticker on your PC

    http://planetmediocrity.com/blog/wp-content/uploads/2009/07/vista_label-300x125.jpg

    What sort of drive are you backing up onto?

    Anyone ever noticed how people around here seem to have some sort of a vested interest in everyone else having as bad a time of it as possible? AF, no, you're not nearly as srewed as these guys are making out that you are, and whatever's wrong with your PC, your photos are in no danger. I'll turn my actual trained professional skillz to this thread later on if no-one else helps you properly, but for the time being, Shane seems pretty much on the money, so listen to him and him only.

    my cousin has a dell 1525, had a similar problem, virus wouldnt let him do anything, eventually got into safe mode and malwarebytes took care of the problem after that.

    you want to see this screen, ignore the highlighted option, you want the safe mode with networking, so you can download malwarebytes.

    http://kbase.vectorworks.net/images/Safemode.jpg

    shanecr;8160396

    try getting the laptop into safe mode first, you might be able to avoid … try getting the laptop into safe mode first, you might be able to avoid reinstalling. what pc is it?



    True:oops:

    dxx;8160454

    Anyone ever noticed how people around here seem to have some sort of a … Anyone ever noticed how people around here seem to have some sort of a vested interest in everyone else having as bad a time of it as possible? AF, no, you're not nearly as srewed as these guys are making out that you are, and whatever's wrong with your PC, your photos are in no danger. I'll turn my actual trained professional skillz to this thread later on if no-one else helps you properly, but for the time being, Shane seems pretty much on the money, so listen to him and him only.



    At last. A white knight.

    Original Poster

    jtx;8160451

    Back up all the music and photos (ahem) etc and when you've done that … Back up all the music and photos (ahem) etc and when you've done that just put the disc in and reboot.Do you have a serial number sticker on your PCNo I don't have a sticker. I've got a Dell reinstallation disc for Vista.What sort of drive are you backing up onto?



    dxx;8160454

    Anyone ever noticed how people around here seem to have some sort of a … Anyone ever noticed how people around here seem to have some sort of a vested interest in everyone else having as bad a time of it as possible? AF, no, you're not nearly as srewed as these guys are making out that you are, and whatever's wrong with your PC, your photos are in no danger. I'll turn my actual trained professional skillz to this thread later on if no-one else helps you properly, but for the time being, Shane seems pretty much on the money, so listen to him and him only.



    If you can get to my house before I throw this thing out of the window and fix it then I will love you forever.

    thesaint;8160477

    At last. A white knight.



    GET OUT!

    Original Poster

    shanecr;8160462

    my cousin has a dell 1525, had a similar problem, virus wouldnt let him … my cousin has a dell 1525, had a similar problem, virus wouldnt let him do anything, eventually got into safe mode and malwarebytes took care of the problem after that.you want to see this screen, ignore the highlighted option, you want the safe mode with networking, so you can download malwarebytes.



    How do I get to that scweeeeeen?

    angelfairee;8160515

    How do I get to that scweeeeeen?



    DFN;8160446

    Keep tapping F8 on bootup to get into Safemode.

    angelfairee;8160515

    How do I get to that scweeeeeen?



    Reboot your PC and bash F8 until you get to that screen !

    Original Poster

    DFN;8160542

    Reboot your PC and bash F8 until you get to that screen !



    Oh schwoops, sorry!

    I'll try this and resort to iphoning.

    If it's one of those rougue/fake antivirus programs it's likely to cause problems in Safe Mode too anyway.

    Banned

    DFN;8160564

    If it's one of those rougue/fake antivirus programs it's likely to cause … If it's one of those rougue/fake antivirus programs it's likely to cause problems in Safe Mode too anyway.



    I agree. but its worth a shot i guess.

    angelfairee;8160559

    Oh schwoops, sorry!I'll try this and resort to iphoning.




    Try that and then try malwarebytes in safe mode

    the laptop should go into safe mode, F8 or F12 sometimes. let us know how you get on, restart, and just start tapping f8 first till that menu appears

    Banned

    If its xp then you're computer is probably f*cked and you'll have to do a complete format of the drive. If its just photos your worried about just upload them to photobucket or somewhere else. Don't put any pen drives in your computer, because it'll probably infect them too. If you have a windows repair disk it could sort the problem. Depending on the severity of your virus, although it seems like it is, safe mode won't do anything

    Original Poster

    I'm in safe mode with networking now and the virus is still happily going about it's business of annoying me and wanting me to throw the laptop across the room.

    angelfairee;8160654

    I'm in safe mode with networking now and the virus is still happily going … I'm in safe mode with networking now and the virus is still happily going about it's business of annoying me and wanting me to throw the laptop across the room.



    go to [url]www.filehippo.com[/url] and download malwarebytes, of if you have another pc, use that and put it on a memory stick to install fromn that

    Ignore thesaint, I'm hotter than him!


    not true (no homo)

    your a soild 7/10 (no white knight) but saint is easily 8+/10 n/h

    Original Poster

    black gerbil1;8160796

    not true (no homo)your a soild 7/10 (no white knight) but saint is easily … not true (no homo)your a soild 7/10 (no white knight) but saint is easily 8+/10 n/h



    Well that makes us both hotter than you. Get out of my thread ratboy!

    angelfairee;8160872

    Get out of my thread ratboy!



    [CENTER]http://i914.photobucket.com/albums/ac341/fox2020plus/1235939937536.gif[/CENTER]



    :-D

    I better not talk to you, you might pass on your dirty germs to me...

    AF one time offer, If you can't get it fixed by tomorrow night, I am more than willing to pop round with my trusty laptop and fix it for you.

    I can't get out of the town so would need to live within the town (e.g. not cerney wick, north cerney etc).

    Just pm me if you want me to do this.
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