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    I need help with internet please....JAVA

    i moved to this new place a few weeks ago and since then i havent been able to play any games that uses java. i tried calling the internet help desk yesterday and today but all i get is voicemail, i cant take it anymore i need to play some games lol

    so basically yahoo games when i get to the chess page says.....

    unable to connect to server, one of four things could have caused this
    1) you are behind a firewall....i'm clueless
    2) you are not connected to the internet....i'm sure i am cos im online
    3) the games server is down..... i dont know what that is
    4) you have a stale page in your cache....even more clueless

    any help advice on what to do would be appriciated. thanks

    13 Comments

    my dad had same probs on IE for all his word puzzle games, switched him to firefox last time was round there and all his java games worked fine instantley

    Original Poster

    I use firefox at the moment it still doesnt work, i also tried safari and Opera still not working

    supermod

    Have you got NoScript installed on FireFox - blue S in bottom right corner usually ? This blocks Java from running unless you allow it.

    There are other applications that also block it. Can you go to tools > add ons & see which ones you have installed :thumbsup:

    Also in Firefox Tools > options > Content you need to allow Java, see link for pic

    ]http//su…ets

    Original Poster

    garbage456;3176756

    did you try internet explorer then?



    yea i tried IE as well

    Original Poster

    sigma;3176759

    Have you got NoScript installed on FireFox - blue S in bottom right … Have you got NoScript installed on FireFox - blue S in bottom right corner usually ? This blocks Java from running unless you allow it.There are other applications that also block it. Can you go to tools > add ons & see which ones you have installed :thumbsup:Also in Firefox Tools > options > Content you need to allow Java, see link for pic]http://support.mozilla.com/en-US/kb/How+to+turn+off+Java+applets



    i just checked my options setting and the enable java button was ticked already :?

    supermod

    If it's not running on IE & Firefox you have either a flashkiller on a piece of software or your java software isn't up to date possibly. Things like SpywareBlaster have an option to block Flashcontent etc. I'm sure there was a thread like this before, I'll see if I can find it

    Link to latest version of Java > ]http//ww…:80

    Original Poster

    garbage456;3176752

    1) you are behind a firewall....i'm clueless2) you are not connected to … 1) you are behind a firewall....i'm clueless2) you are not connected to the internet....i'm sure i am cos im online :)3) the games server is down..... i dont know what that is4) you have a stale page in your cache....even more clueless1) a firewall is usually something windows installs or an antivirus program, it basically stops your computer sending out info2) well you know this one3) this means it is there fault and it isnt working and there end.4)cache is what your browser stores so the next time you visit the same site it loads the page a lot faster. to clear this you can get a program like ccleaner or do it your self manually. its somewhere like tools, general, and temperary internet files, just click on clear.



    all my games were working alright till i moved, now i get to log in then it logs me out saying all those stuff then i log back in then it logs me out again :x

    supermod

    When you moved to your new address did you change broadband provider or is it the same one at new address ? Trying to think what might have changed if you could run them before.

    Original Poster

    sigma;3176836

    When you moved to your new address did you change broadband provider or … When you moved to your new address did you change broadband provider or is it the same one at new address ? Trying to think what might have changed if you could run them before.



    yea my broadband provider changed, i dont even know who they are, they are called U-WANT or something like that. that is the provider for the accomodation i live in, its like a university thing

    supermod

    Found U-Want site, & where there are limits on console gaming (need top service) but it doesn't say anything about blocking browser based gaming even on basic lite service > ]http//ww…tml

    [COLOR="RoyalBlue"]What if I have problems connecting, a fault or am unable to access an application through my U-Want Internet connection?
    Call the U-Want Internet Helpdesk on 0870 242 0019 or 01275 793 404 during the following times:

    Extended Helpdesk hours from 8th September 08 to 8th October 08 and from 17th January 09 to 30th January 09
    Monday – Friday 8.30am to 8.30pm
    Saturday and Sunday 11am to 5pm

    Normal opening hours
    Monday to Friday 8.30am to 6pm (excluding Bank Holidays)
    [/COLOR]

    Original Poster

    sigma;3176912

    Found U-Want site, & where there are limits on console gaming (need top … Found U-Want site, & where there are limits on console gaming (need top service) but it doesn't say anything about blocking browser based gaming even on basic lite service > ]http://www.u-want.com/internet_faqs.html#six



    thanks i just read the stuff, thing is i dont play playstation or xbox, just yahoo games and other website games that should count as a browser games. i'm thinking of the getting the upgrade now but i dunno if it would make any difference i dont wanna waste my money


    yes i get their number from the reception yesterday and called them all through yesterday and today since 1pm and no one picked up :-(

    If it happened when you moved then it does sound like your new ISP is to blame.

    Can you provide a link to the page before the error page and which button you click to get it to come up? Right now it's not even clear whether the java is a problem or whether you haven't got to launching the java applets yet.

    Original Poster

    EndlessWaves;3180616

    If it happened when you moved then it does sound like your new ISP is to … If it happened when you moved then it does sound like your new ISP is to blame.Can you provide a link to the page before the error page and which button you click to get it to come up? Right now it's not even clear whether the java is a problem or whether you haven't got to launching the java applets yet.



    i'm not sure its possible, i just logged on to yahoo games
    it take me to the bit where i have to but the security code thingy, then i'm in then i get the messgae that i'm unable to connect to the server
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