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    I never was good at Maths,i can't work this out

    I bought 4 items online,3 of them were part of a 3 for 2 offer where you get the cheapest item free,they were priced as follows :

    3.98
    5.98
    14.99

    The 4th item cost 7.99.

    Now,the item at 14.99 was damaged so i returned it.

    On my invoice i was charged a total of 28,94 which included postage at 1.99 and it showed offer applied as 5.99(which was the 3 for 2 of reduction of cheapest item 3.98 PLUS half price postage of 1.99)

    I have been refunded but i can't work out how they have come to this figure which i'll state later what it is,but can anyone tell me what they think it should be first ?

    Sorry if it's confusing as i'm confused myself lol

    44 Comments

    Banned

    i thought if you returned 1 item of a 3 4 2 offer then the other two would be charged at full price

    £12.99 refund??

    sassie;8299590

    i thought if you returned 1 item of a 3 4 2 offer then the other two … i thought if you returned 1 item of a 3 4 2 offer then the other two would be charged at full price



    Yep, so £9 refund?

    saying that you should have been charged £28.96 + postage in the first place?

    Original Poster

    My OH reckoned the refund should be 10.98.

    But i wasn't refunded that nor any of the answers above.

    you would be refunded 14.99 but charged 3.98 but i can't work out you got 28.94 coz i get 30.95

    I'd guess the refund should be £11.01, except that I wouldn't accept that if the item was sold damaged. In such a case I would expect a full refund for the cost of the item plus the cost of return postage, if any.

    £11.01

    Mod & Ed

    £7.01 refund?

    purple22;8299625

    you would be refunded 14.99 but charged 3.98 but i can't work out you got … you would be refunded 14.99 but charged 3.98 but i can't work out you got 28.94 coz i get 30.95



    yeah thats what I get too!

    wow this is confusing debs!!

    Might be easier if you say what they refunded then we can try and work out how they reach that figure?

    Original Poster

    £5.98
    £3.98
    £14.99
    £7.99


    Postage & Packing £1.99

    Offer Applied -£5.99

    Total £28.94

    The above total is all the items added together PLUS 1.99 postage then minus the 3 for 2 offer and a postage discount of 1.99 thus giving a total of 28.94

    Original Poster

    I was refunded 13.49

    Banned

    3.98
    5.98
    14.99

    The 4th item cost 7.99

    total should have been taking into account 3 4 2 offer = £30-95

    but as you returned 1 of the 3 4 2 offer i would have thought the total to pay would now be £19-94

    deb8z;8299667

    I was refunded 13.49



    sounds like it was to your advantage then?!

    Original Poster

    bossyboots;8299688

    sounds like it was to your advantage then?!



    That's what my OH said but i can't work out how they came to that figure:?

    I reckon they probably didn't have a system to recalculate it so just took 10% off!

    deb8z;8299699

    That's what my OH said but i can't work out how they came to that figure:?



    lol this thread has been quite funny! Everyone tearing their hair out trying to work it out!!!!

    Banned

    totally confused so how much have you got to pay for the three items you kept?

    I can't work it out either!
    Random £1.50 difference ---- doesn't seem to have a reason!

    Mod & Ed

    bossyboots;8299712

    lol this thread has been quite funny! Everyone tearing their hair out … lol this thread has been quite funny! Everyone tearing their hair out trying to work it out!!!!



    well it's helped take my mind off my fizzy cherry cola bottle cravings for a while, thanks op:)

    sassie;8299716

    totally confused so how much have you got to pay for the three items you … totally confused so how much have you got to pay for the three items you kept?



    £28.96 + 1.99 postage minus her refund of £13.49!

    What you say about the £5.99 reduction doesn't make sense either - it isn't £3.98 + £1.99 postage, that would be £5.97, which whilst close, is definitely not the same as £5.99!

    Mod & Ed

    bossyboots;8299743

    £28.96 + 1.99 postage minus her refund of £13.49!



    did she pay any postage:?:?

    bossyboots;8299743

    £28.96 + 1.99 postage minus her refund of £13.49!


    Isn't it just £28.96 minus refund? P&P included in the £28.96.

    jah128;8299745

    What you say about the £5.99 reduction doesn't make sense either - it … What you say about the £5.99 reduction doesn't make sense either - it isn't £3.98 + £1.99 postage, that would be £5.97, which whilst close, is definitely not the same as £5.99!


    True - they have deducted £4 for the third free item!

    wishihadadonkey;8299748

    did she pay any postage:?:?



    chesso;8299752

    Isn't it just £28.96 minus refund? P&P included in the £28.96.



    aaaaaaarrrrggghhhhhhhhhh I dont know :lol: really good brain training this !!!!!!

    Original Poster

    jah128;8299745

    What you say about the £5.99 reduction doesn't make sense either - it … What you say about the £5.99 reduction doesn't make sense either - it isn't £3.98 + £1.99 postage, that would be £5.97, which whilst close, is definitely not the same as £5.99!



    I can only assume, as that's what the invoice says,it's done my head in since yesterday:w00t:

    Banned

    just pay the god damn bill

    deb8z;8299758

    I can only assume, as that's what the invoice says,it's done my head in … I can only assume, as that's what the invoice says,it's done my head in since yesterday:w00t:



    Does it just say '5.99' reduction? What was the free postage offer?

    [At the end of the day I'd say you were 'up' no matter what but its still a curiosity. I'm still guessing they just plucked a number almost at random though!]

    :giggle::giggle:

    and then ... have some chocolate. :-D

    chesso;8299779

    :giggle::giggle:and then ... have A VERY LARGE GLASS OF WINE . :-D





    :-D

    Original Poster

    sassie;8299766

    just pay the god damn bill



    I've already paid it lol

    I only queried the 13.49 refund initially to myself because i'd forgotten about the 3 for 2 offer, i was thinking,why haven't i just been refunded 14.99,then i realised and i couldn't work it out lol

    Mod & Ed

    no no, keep it going, I've got 48 mins til oh gets home, he's hidden the fizzy cherry cola bottles and I can't find them, got to keep my mind occupied!!!

    That too:thumbsup:

    wishihadadonkey;8299791

    no no, keep it going, I've got 48 mins til oh gets home, he's hidden the … no no, keep it going, I've got 48 mins til oh gets home, he's hidden the fizzy cherry cola bottles and I can't find them, got to keep my mind occupied!!!



    :lol:

    btw thanks for all your help the other day! mission complete :thumbsup: sure there is nothing left of it now either :-D

    tree fiddy

    Original Poster

    jah128;8299775

    Does it just say '5.99' reduction? What was the free postage offer?[At … Does it just say '5.99' reduction? What was the free postage offer?[At the end of the day I'd say you were 'up' no matter what but its still a curiosity. I'm still guessing they just plucked a number almost at random though!]



    It says offer applied -5.99

    The postage was 1.99 supposedly half price.

    I've come to the same conclusion, they couldn't work it out either and refunded any amount:roll:

    Original Poster

    wishihadadonkey;8299791

    no no, keep it going, I've got 48 mins til oh gets home, he's hidden the … no no, keep it going, I've got 48 mins til oh gets home, he's hidden the fizzy cherry cola bottles and I can't find them, got to keep my mind occupied!!!



    Ooo they sound nice !!

    Mod & Ed

    deb8z;8299819

    Ooo they sound nice !!



    they are, but am only allowing myself 2 a day due to pregnancy related diabetes, but he didn't leave them out for me this morning, and I'm desperate lol, he's got one hell of a grumpy wife to come home to:)

    deb8z;8299815

    It says offer applied -5.99The postage was 1.99 supposedly half … It says offer applied -5.99The postage was 1.99 supposedly half price.I've come to the same conclusion, they couldn't work it out either and refunded any amount:roll:


    Ah right - although it doesn't help much!

    Nearest I can get is £13.66 - add it all together and divide by 3!! Round to nearest 50p. :w00t: :w00t:

    I've given up now.
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