i-phone and O2 simplicity help please.

11 replies
Found 6th Feb 2010
Right i'm thinking of buying a 3g i phone off a guy at work and then getting a O2 simplicity sim to put in it. I'm looking at the tariffs and i'm a bit confused under the 1 month deals you can get 600mins and 1200 texts for £20 a month with a added bolt on which i would chose unlimited web, but you can also have unlimited wifi, is wifi not normally free ? and will i need it?

Thanks for any help
Leilahfun

11 Comments

Banned

it means wifi access at BT/O2 hotspots for which you normally pay

Banned

there is a specific O2 iPhone simplicity tariff that gives you data and wifi plus 600 mins and 500 (i think) texts for £20.

Mind you, mine runs out and was in the O2 store this morning to sort this. They'd never heard of it and all the O2 computers are down.

Sick and tired of O2, so going to Voda now. O2 can stick their WiFi and pants CS and stick it where the sun dont shine.

Original Poster

guv;7766973

there is a specific O2 iPhone simplicity tariff that gives you data and … there is a specific O2 iPhone simplicity tariff that gives you data and wifi plus 600 mins and 500 (i think) texts for £20.Mind you, mine runs out and was in the O2 store this morning to sort this. They'd never heard of it and all the O2 computers are down.Sick and tired of O2, so going to Voda now. O2 can stick their WiFi and pants CS and stick it where the sun dont shine.



lol, yeah thier website seems to be rubish at the moment aswell! Do you know if i will be able to get the i phone unlocked and if so how much does it cost?

thanks for you help rep left

Banned

is it a contract or PAYG

contracts are free to unlock, PAYG £15

Banned

leilahfun;7766995

lol, yeah thier website seems to be rubish at the moment aswell! Do you … lol, yeah thier website seems to be rubish at the moment aswell! Do you know if i will be able to get the i phone unlocked and if so how much does it cost? thanks for you help rep left



hotukdeals.com/ite…ay-

Unlocking should be free if it was on contract. Surely this phone will already be on O2? (So not an issue and no need to unlock.)

Original Poster

dimebars;7767000

is it a contract or PAYG contracts are free to unlock, PAYG £15



the guy at work had it on contract and now his got the newer 3Gs, would i be able to get it unlocked? i was only thinking of unlocking it if other network has better deals on thier sims. I can't find O2's iphone simplity deals maybe i'll give them a call.

Banned

leilahfun;7767016

the guy at work had it on contract and now his got the newer 3Gs, would i … the guy at work had it on contract and now his got the newer 3Gs, would i be able to get it unlocked?



as Guv says - why?

Its an O2 phone anyway and you are putting an O2 sim in it

Banned

leilahfun;7767016

the guy at work had it on contract and now his got the newer 3Gs, would i … the guy at work had it on contract and now his got the newer 3Gs, would i be able to get it unlocked?



Yes.....however its a bit more complicated than that. (When is anything from Apple ever straight forward!)

You can request an unlock online. However, this gets a text sent to the phone, which'll take a few days, ('cos O2 are so efficient!), then once received, the next time the phone is synced, it gets unlocked, but not before.

So in short, your friend can do it, but he'll need to use his old phone for a few days until the text arrives.

leilahfun;7766995

lol, yeah thier website seems to be rubish at the moment aswell! Do you … lol, yeah thier website seems to be rubish at the moment aswell! Do you know if i will be able to get the i phone unlocked and if so how much does it cost? thanks for you help rep left


O2's website have gone through substantial changes/updates throughout in attempt to make it simple & user friendly & implement fancy flash graphics which I find very annoying to be the least. It really does not do any favours for the O2 UK Customer Services Team when dealing with customers that can easily find the infomation if you spend a little time searching for it.

The Iphone 3G/3GS can be unlocked free of change but only under the original MPN that the pay monthly/PAYG contract that was signed for accordingly to O2 network & it has to complete the whole term. Not 9 months into the 18 month contract, the full 18 months for pay monthly iPhone O2 customers. For PAYG iPhones customers, you have to complete the full 12 month term before can unlock it.

It will take upto 14 days than the standard upto 28 days service level as on some occassions O2 network may have to contact the mobile manufacturer handset unlocking codes.

O2 UK will only unlock O2 UK sold handsets to what was originally sold through UK channels.

Don't expect if you buy a iPhone 3G/3GS handset from another 3rd party from friends/family/eBay that was not originally sold to the originally purchaser that it can be unlocked.

This is to ensure that the O2 UK customers have met their service T&C's as originally agreed upon & to ensure that O2 does not lose out in terms of cost after spending time, effort & money in gaining & introducing the iPhone to the UK market in the first place. Apple could have simply refused O2 UK network in the first place & gave the contract to Vodafone if the terms did not met either way. Apple & O2 UK are not here to lose money.

O2 UK's iPhone Simplcity tariffs comes in 2x versions & are only offered as a re-active basis by only from O2 Consumer Retentions, not O2 Consumer Customer Services. This is usually offered to existing pay monthly Consumer iPhone customers that have completed their 18/24 month term contracts to avoid them leaving O2 UK network after paying the heavy subsidises in the first place just before Apple decide to sell the Iphone to Orange UK & Vodafone UK.

Many analysts also believe customers pay an “Apple tax” – a certain percentage of your iPhone monthly subscription fee goes to Apple. On the Simplicity tariff, you no longer have to pay the part of the subscription fee which goes towards buying the phone and the “Apple tax”. This is what allows the Simplicity deal to cost a lot less than the standard iPhone tariff.

]O2’s secret £20 iPhone ‘Simplicity’ tariff
Simplicity for iPhone (£20/month) offers:
[LIST]
[*]600 minutes
[*]1,200 texts
[*]Unlimited web & wi-fi
[*]Visual Voicemail[/LIST]
What about new customers? - This will be your tariff based on your OP criteria.
New customers can use their iPhone on the standard £20 p/month Simplcity tariff.
You’ll get:
[LIST]
[*]800 minutes
[*]1,600 texts
[*]Unlimited Web Bolt On (make sure you choose this bolt-on!)[/LIST]Unlike the ‘Simplicity for iPhone’ tariff, you won’t get wi-fi (by wi-fi we mean access at BT Openzone hotspots; of course you can still connect to your home network) or visual voicemail.

I hope this helps. :thumbsup:

Original Poster

veedubjai;7767466

O2's website have gone through substantial changes/updates throughout in … O2's website have gone through substantial changes/updates throughout in attempt to make it simple & user friendly & implement fancy flash graphics which I find very annoying to be the least. It really does not do any favours for the O2 UK Customer Services Team when dealing with customers that can easily find the infomation if you spend a little time searching for it.The Iphone 3G/3GS can be unlocked free of change but only under the original MPN that the pay monthly/PAYG contract that was signed for accordingly to O2 network & it has to complete the whole term. Not 9 months into the 18 month contract, the full 18 months for pay monthly iPhone O2 customers. For PAYG iPhones customers, you have to complete the full 12 month term before can unlock it.It will take upto 14 days than the standard upto 28 days service level as on some occassions O2 network may have to contact the mobile manufacturer handset unlocking codes.O2 UK will only unlock O2 UK sold handsets to what was originally sold through UK channels.Don't expect if you buy a iPhone 3G/3GS handset from another 3rd party from friends/family/eBay that was not originally sold to the originally purchaser that it can be unlocked.This is to ensure that the O2 UK customers have met their service T&C's as originally agreed upon & to ensure that O2 does not lose out in terms of cost after spending time, effort & money in gaining & introducing the iPhone to the UK market in the first place. Apple could have simply refused O2 UK network in the first place & gave the contract to Vodafone if the terms did not met either way. Apple & O2 UK are not here to lose money.O2 UK's iPhone Simplcity tariffs comes in 2x versions & are only offered as a re-active basis by only from O2 Consumer Retentions, not O2 Consumer Customer Services. This is usually offered to existing pay monthly Consumer iPhone customers that have completed their 18/24 month term contracts to avoid them leaving O2 UK network after paying the heavy subsidises in the first place just before Apple decide to sell the Iphone to Orange UK & Vodafone UK.Many analysts also believe customers pay an “Apple tax” – a certain percentage of your iPhone monthly subscription fee goes to Apple. On the Simplicity tariff, you no longer have to pay the part of the subscription fee which goes towards buying the phone and the “Apple tax”. This is what allows the Simplicity deal to cost a lot less than the standard iPhone tariff.]O2’s secret £20 iPhone ‘Simplicity’ tariffSimplicity for iPhone (£20/month) offers:[LIST][*]600 minutes[*]1,200 texts[*]Unlimited web & wi-fi[*]Visual Voicemail[/LIST] What about new customers? - This will be your tariff based on your OP criteria.New customers can use their iPhone on the standard £20 p/month Simplcity tariff.You’ll get:[LIST][*]800 minutes[*]1,600 texts[*]Unlimited Web Bolt On (make sure you choose this bolt-on!)[/LIST]Unlike the ‘Simplicity for iPhone’ tariff, you won’t get wi-fi (by wi-fi we mean access at BT Openzone hotspots; of course you can still connect to your home network) or visual voicemail.I hope this helps. :thumbsup:



fab, thanks for that.

leilahfun;7767016

the guy at work had it on contract and now his got the newer 3Gs, would i … the guy at work had it on contract and now his got the newer 3Gs, would i be able to get it unlocked? i was only thinking of unlocking it if other network has better deals on thier sims. I can't find O2's iphone simplity deals maybe i'll give them a call.


]O2 iPhone unlock site goes live. Source: BitterWallet. November 9th, 2009.


]Unlocking your iPhone
From 10 November, the iPhone can be unlocked for O2 customers in the UK.
Pay Monthly customers

Your iPhone can be unlocked at anytime free of charge. If you unlock your handset and place a non-O2 sim into it, you will still have to honour the remainder of the minimum term on your contract.
iPhone Pay & Go customers

Yes, you can unlock your iPhone for a one-off cost of £15. You'll pay for this from the money topped-up on your phone.

But if you unlock your iPhone less than 12 months after you bought it, we'll take off the free Web & Wi-Fi Bolt On (that we added for the first 12 months). You can buy a Web & Wi-Fi Bolt On for £10 a month when you fill in the unlocking form. Find out more about the Web & Wi-Fi Bolt On ][COLOR=#0086c3]here[/COLOR].
What do I need to do?

Firstly, complete the ][COLOR=#0086c3]unlocking form[/COLOR] - it will take up to 14 days for the iPhone to be unlocked and we'll text you to confirm the unlock request. Then place a non-O2 sim into the iPhone and connect to iTunes via a USB cable. iTunes will confirm that the iPhone has been successfully unlocked.

Having trouble unlocking your iPhone? Visit our ][COLOR=#0086c3]FAQs[/COLOR] section.
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