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    i reserved an item in argos then a hour later got an email saying my item has been cancelled due to no stock even tho the item was in stock when i reserved it, can they do that?

    Argos cancelled my reservation

    28 Comments

    Yes, if they haven't got any stock.

    Original Poster

    exmouthred

    Yes, if they haven't got any stock.


    It was in stock when I reserved it tho

    absolutely

    Yes, they can

    Original Poster

    What is the point in reserving then, going to have 1 very unhappy child

    of course they can, no money was exchanged, no contract of sale was made.

    No.

    They should probably call all their staff back into work, quickly draw up plans of what your product should look like. They'll then jog to the next door B&Q for the nuts and bolts to cobble together the next best thing.

    At least they let you know, rather than you turn up to find out its not there.

    jaxsonfarrell

    It was in stock when I reserved it tho



    ​There was a error in the system, simple as that. Don't get stressed out about it.

    Original Poster

    Not stressed just very annoyed

    Do it all the time mate, didn't even cancel mine and went down only to be told not in stock, never buy from them now.

    The stock system of most companies has a delay in reporting. It was probably sold in store and the server hadn't updated. It's pretty common and a fact of life

    jaxsonfarrell

    What is the point in reserving then, going to have 1 very unhappy child



    Really? Both you and your child need to get a grip.

    Original Poster

    windym

    Really? Both you and your child need to get a grip.


    Thanks for the helpful input

    I have had this happen where it was only when I got to the store to collect that they said there was no stock so at least they let you know

    i suggest potential legal action, a lengthy court case and a multi million pound settlement nothing less

    Original Poster

    stevemc2019

    i suggest potential legal action, a lengthy court case and a multi … i suggest potential legal action, a lengthy court case and a multi million pound settlement nothing less


    I agree maybe a very strongly worded letter

    Can't you simply order the item or purchase elsewhere ..?

    Original Poster

    Out of stock in most places or pay over the odds.

    jaxsonfarrell

    It was in stock when I reserved it tho



    But how many other people had it in their baskets and did you beat them to the buy!? Also do you pay for or select pay in store?

    Original Poster

    Snakeyes646

    But how many other people had it in their baskets and did you beat them … But how many other people had it in their baskets and did you beat them to the buy!? Also do you pay for or select pay in store?


    Selected to pay in store, would it have mattered if I paid online just for future reference

    The experience this week of taking back a recall item to Argos has put me off buying anything from them anyway . But to offer a click and reserve service and fail to keep it updated is pretty crap to be honest.

    How many did they have in stock?, if it was only 1 then that is probably the one on display, I've had that happen to me before.

    Original Poster

    Beebee18

    How many did they have in stock?, if it was only 1 then that is probably … How many did they have in stock?, if it was only 1 then that is probably the one on display, I've had that happen to me before.


    Didn't say said order now collect immediately

    jaxsonfarrell

    What is the point in reserving then, going to have 1 very unhappy child



    jaxsonfarrell

    Out of stock in most places or pay over the odds.



    Whats the item?

    Possibly someone can point you to somewhere where its in stock?

    computers tell lies. there are very few real-time systems out there. imagine this scenario:-

    fantastic toys - plenty of stock - we can do them at bargain prices - they will sell like hot cakes
    next minute - stacks of customer complaints - children have been injured playing with toys - quickly remove them from the shelf and cancel any outstanding orders - the last thing we want is more children hurt

    dixin123

    of course they can, no money was exchanged, no contract of sale was made.


    It doesn't matter if payment is made. A contract isn't formed until the item is dispatched. Up until that point the company can cancel the order for any reason without consequences.

    Wasnt a hatchimal was it??

    This happens all the time with argos
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