I would not recommend anyone to buy tickets in viagogo

Found 26th Sep 2017
I bought 2tickect worth £500 and they never sent my ticket through post the last day they send me an email for to go in Ticketmaster and get from there upps but I couldn’t find it I called them they cancelled my tickets I received an email from Ticketmaster that my tickets were cancelled and spoke to viagogo they sed they will refund me in 3 days I waited for 8 didn’t receive the money
i called them back about my money they sed that they will send it 2 more days the next day I reserve an email from them saying that they cannot refund my money I tried calling them but they cancelled my order number it’s saying email as we cannot speak to you and I email them they are sending me the same email saying the can’t refund my money I’m very disappointed about this and would like any help
how I’m going to get my money back
dont now what to do an
Community Updates
if you used a credit card use section 75 credit card trick
They are just legalised ticket touts so not really a surprise!
Unfortunately, I learnt this lesson the hard way a few years ago.
Chargeback if you used a debit card, section 75 if you used a credit card. Speak to your bank.
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