EXPIRED refund time

    last week I bought a fone from this website. after paying for it I changed my mind and requested a refund. since the item hadn't been to the shipping warehouse it does say you'll recieve refund within 5-10 working days. I havent recieved an email yet. has anyone experience same or similar issue plz share

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    Original Poster

    it's been 2 working days so far

    Some bad comments about them

    Asus Transformer Pad Infinity 32GB and 1920 x 1200 resolution (refurbished) £167.90 delivered @ ibood:

    Samsung Galaxy Tab PRO 8.4 tablet was £319.95 now £217.90 delivered @ ibood:


    it's been 2 working days so far

    if you have used a credit card, i would recommend you contact your credit card company and request them for a refund ASAP.

    Horrendous experience trying to get a refund. Paid by CC but they wanted to refund via bank transfer, needed Iban and Bic codes for my bank whatever they are. Had to hunt them down then after 10 days nothing. Had to get in touch with my CC company to do a chargeback. Got a refund within days. In hindsight I wish I had just went straight to the CC company.

    Original Poster

    I payed though PayPal. can I claim refund through them

    I would have thought so just start a dispute with the transaction saying no arrival of goods and no refund.

    Original Poster

    hopefully I think it's sorted out as I've just recieved a message from them regardin the refund

    Original Poster

    thanks for your lots help anyways
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