If a buyer pays via paypal, who should cover the fees?

Banned 18
Found 1st Mar 2011
Backstory:

I sold a garment on here for £19. I got sent £19 by the buyer yet it said i could withdraw £18.15 because he chose not to use PPG.

I told the buyer that he has to accept the fee and to pay the extra as the deal was for £19.

Am i correct that i should be receiving £19 regardless if he does not want to use PPG?

Buyer is refusing and is asking for a refund instead.

Any advice would be great.

18 Comments

Original Poster Banned

Bear in mind im not fussed about 85p. It's the principal of the deal.

Banned

i think you were supposed to state ppg not just paypal.

If you stated PPG only, then I'd expect the buyer to pay via PPG.

You are right, I would expect the £19, Like you say its the principle.

happened to me a few times on here but as it was just a few pence I just ignored it and carried on with the sale but I suppose its the buyers responsibility and if they are getting shirty about this I'd just refund them and look to sell it to someone else.

Original Poster Banned

bykergrove

i think you were supposed to state ppg not just paypal.



Does it not say when you go to pay using paypal 'buyer will receive £18.15'. Knowing that he is meant to pay £19, this is him committing to me covering his payment fees.

Where is the logic?

You sold the item for £19. He has to make sure you get £19

I have paid fee's in the past on here. end of

You're right you should receive the full amount you asked for, let the buyer know.

To be fair you asked for paypal and not paypal gift, at the least I should think you should have added something like 'fees to be paid by buyer'

If you didn't state Paypal gift, then it's your fault.

The buyer sent the correct amount, if you wanted to clear a certain amount, then you should have made it clear. The Buyer would lose out by paying more than stated, and lose any protection due to your error.



cdm22

To be fair you asked for paypal and not paypal gift, at the least I … To be fair you asked for paypal and not paypal gift, at the least I should think you should have added something like 'fees to be paid by buyer'



This, Not the buyers fault. You can see how the buyer feels cos its not really £19 anymore as its £19+ fees.

MusicalMan

Bear in mind im not fussed about 85p.



Thread closed after post #1

You stated £19 paypal

The buyer sent £19 via paypal


the buyer is not at fault,you are
Edited by: "boothy" 1st Mar 2011

Original Poster Banned

Ok chaps thanks for the info. Mixed bag of opinions, i'll take it with a pinch of salt and state the correct info next time.

As you were.

Original Poster Banned

boothy

You stated £19 paypalThe buyer sent £19 via paypalthe buyer is not at f … You stated £19 paypalThe buyer sent £19 via paypalthe buyer is not at fault you are



Yes sir. You should practice law with that tone.
Edited by: "MusicalMan" 1st Mar 2011

85p for a lesson learnt!

Banned

MusicalMan

Yes sir. You should practice law with that tone.



He's right though, if you sell something on ebay do you email the buyer asking for extra after they paid as paypal took a fee?

MusicalMan

Ok chaps thanks for the info. Mixed bag of opinions, i'll take it with a … Ok chaps thanks for the info. Mixed bag of opinions, i'll take it with a pinch of salt and state the correct info next time.As you were.



There is always going to be a mixture of different opinions. I did say that the buyer should pay the £19, as that was the sale price. You are a more experienced trader though and maybe should have stated it. I am not stupid though and did watch a number of trades take place before I got involved just to see how things go on here, and noticed that PPG is the way its done. Maybe your buyer should have done the same.

Just to cover yourself in future mate, state payment by PPG and there is then no arguement.

If he had no money in paypal then paying by PPG would have incured fee's anyway, but you have in all honesty given him a little loop hole to wiggle out of.

All the best
Edited by: "jonny619447" 1st Mar 2011
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