Expired

I'm FUMMING less (ebay)

68
Found 24th Jun 2009
Rewritten @ 8:55pm

I had 4 VCR Players to sell on ebay, which I originally listed for £9.99 (Item number 150352369325)

I sold 2 of them sold within a couple of hours of each other. I decided that they therefore must have been too cheap, so I edited the ebay listing and increased the final 2 available to £11.49. An ebayer then decided to buy 1 but bought 2 by mistake. I therefore refunded them the money and seeing as had still one remaining had to relist it.

So I relisted thinking it was 1, when in fact it was 4 ( Item number 150352764969). Seeing as it was for another 10 days, I decided to list the last one for £12.99 . An ebayer then decides to buy 2, as I only hd 1 available and nervous that if I refunded the difference, the buyer wouldn't want just the 1, I refunded the whole amount and told them my mistake and that they should buy the last remaining one if they still wanted it. I then quickly changed the listing so it was 1 available.

2 hours later someone else bought the last one and I sent it to them, thinking the original buyer of the 2 had not wanted to go ahead with it. I then sent an ebay cancellation to retrieve the final fees for the last 2, which was declined by that buyer. I accepted he might have not been happy with the outcome, so I let it go and I was only out of pocket for a couple of quid.

Today when I logged on I received that feedback
seller not got goods to sell now selling same goods for more money
, which I was really not happy at, seeing as I had refunded the buyers money and explained the situation.

68 Comments

Don't worry about it...Just put it in you comments and hopefully the "buyers" will see ti...I have a 400 feedback and 1 negative :thumbsup:

Had mine the other month for crap reasoning. Ebay = garbage.

are you selling the same goods for more money?

File a non bidder payment and after 7 days the negative feedback is removed. It's wrong but that's the system. Read up on removing feedback on ebay you'll see what I mean. It might 'encourage them' to agree to the cancellation.

How do I know? Well a pretty poor seller did it to me after I left genuine negative feedback. And YES even though you have refunded you can start a non bidder paying strike.

I had a negative for the item arriving after a week- I was ill and contacted them and state in my listings and my dispatch time that I take a while, thing is it was sent out the day after payment!! You win some you lose some.

Not being funny but at the end of the day your mistake led to a neg.

If I was the buyer I would be suspicious too and probably have done the same.

Banned

to be honest mate not many people give a sh1t about sellers feedback anymore since the changes people realise that feedback is now worthless

i have 1200 odd feedback on main account and no negative feedback

what i would have done is said nothing and then after about 5 days emailed them and asked if the item was ok as they havent left feedback

they reply we have not received it

you say oh golly gosh i will refund your payment for you as it is not your fault and i will claim through royal mail after the 28 days as it saves you the hassle im very sorry this has happened but royal mail are not perfect

Banned

or just email them and say to remove feedback and you will send an item out and then they will and then dont send them anything they cant leave negative feedback twice for same sale

churchill;5577376

to be honest mate not many people give a sh1t about sellers feedback … to be honest mate not many people give a sh1t about sellers feedback anymore since the changes people realise that feedback is now worthless i have 1200 odd feedback on main account and no negative feedbackwhat i would have done is said nothing and then after about 5 days emailed them and asked if the item was ok as they havent left feedbackthey reply we have not received ityou say oh golly gosh i will refund your payment for you as it is not your fault and i will claim through royal mail after the 28 days as it saves you the hassle im very sorry this has happened but royal mail are not perfect



churchill;5577394

or just email them and say to remove feedback and you will send an item … or just email them and say to remove feedback and you will send an item out and then they will and then dont send them anything they cant leave negative feedback twice for same sale



Whats your ebay username so I can avoid you like the proverbial plague?

ants97;5577405

Whats your ebay username so I can avoid you like the proverbial plague?



think the delboy pic says it all really.

Banned

ants97;5577405

Whats your ebay username so I can avoid you like the proverbial plague?



lmao im a great seller

i wouldnt do those things i was just suggesting to the op what he can do its what others do but not me my buyers are always very happy most come buy again and again i send free items out ever now and then to buyers that i feel deserve it and once a week i pick 1 buyer at random and send them a free gift

when things are lost in post i always send out another free of charge even if i think they are trying to get one over on me

churchill;5577468

lmao im a great seller i wouldnt do those things i was just suggesting to … lmao im a great seller i wouldnt do those things i was just suggesting to the op what he can do its what others do but not me my buyers are always very happy most come buy again and again i send free items out ever now and then to buyers that i feel deserve it and once a week i pick 1 buyer at random and send them a free gift when things are lost in post i always send out another free of charge even if i think they are trying to get one over on me



Russian camcorders?

churchill;5577468

lmao im a great seller i wouldnt do those things i was just suggesting to … lmao im a great seller i wouldnt do those things i was just suggesting to the op what he can do its what others do but not me my buyers are always very happy most come buy again and again i send free items out ever now and then to buyers that i feel deserve it and once a week i pick 1 buyer at random and send them a free gift when things are lost in post i always send out another free of charge even if i think they are trying to get one over on me



lol that reverse gear wasn't hard to find;-)

Banned

greg_68;5577482

Russian camcorders?



lmao very funny

no i only sell great items and buyers always 100% happy

my feedback that buyers leave is the best ive seen on ebay they take time to express their happiness with the items

but thats enough about me i dont like to be big headed

Banned

ants97;5577489

lol that reverse gear wasn't hard to find;-)



what?

Banned

o forgot to mention i also sell alot for charity and most of the items i find on hukd i buy and give them to local charities for raffle prizes and such things on charity days

god im such a great guy

I always do that, forget to change quantity while relisting and then refunding them straightaway, so far no neg feedback, but I can't complain if they did.:)

ants97;5577140

are you selling the same goods for more money?



..........

tinkerbell28;5578259

Indeed*Tumbleweed*......................



No smoke without fire?

[COLOR="Red"]LuLz @ the serious hate towards eBay.[/COLOR]

tinkerbell28;5577256

You should have replied with the PP payment number and reported the … You should have replied with the PP payment number and reported the seller for abuse of the FVF system.Not a lot you can do, just swallow it and move on, see it as a badge of honour, I know it's gutting but ebay is a harsh place nowadys



I paid again, phoned ebay and quoted payment details in the resolution centre every day. He then left me a strike which ebay removed immediately. So he was stuck with my feedback. I got my money back plus a £20 credit for the hassle from ebay. They also removed his comments under the negative feedback he got. I also had to report him for abusive messages.

However had I not known the system it would have stuck, chances are the OP's buyer will not know the system.

Banned

davelfc;5579168

I paid again, phoned ebay and quoted payment details in the resolution … I paid again, phoned ebay and quoted payment details in the resolution centre every day. He then left me a strike which ebay removed immediately. So he was stuck with my feedback. I got my money back plus a £20 credit for the hassle from ebay. They also removed his comments under the negative feedback he got. I also had to report him for abusive messages. However had I not known the system it would have stuck, chances are the OP's buyer will not know the system.



knowing the system isnt the ops problem its knowing how to keep his customers happy :lol:

As asked above, are you selling the same item for more now?

Secondly, did you do a full refund or just for the single item you couldn't supply? He probably used you to combine postage and minimise hassle of ordering two, but you potentially prevented that.

which I think was totally unjust.


Basically I made an error



um :?

Original Poster

ants97;5577140

are you selling the same goods for more money?



I had 5 items to sell. When I listed them 3 of them sold within 6 hours, so I thought I listed it too cheap so I increased it by a small amount, whilst still honouring without question, the first 3 buyers. Then this ebayer decided to buy it at the new slightly higher price, when I realised the listing mistake.

So I did increase the price from what it was originally BUT the buyer still decided to buy it at the new price.

robot1000;5579556

I had 5 items to sell. When I listed them 3 of them sold within 6 hours, … I had 5 items to sell. When I listed them 3 of them sold within 6 hours, so I thought I listed it too cheap so I increased it by a small amount, whilst still honouring without question, the first 3 buyers. Then this ebayer decided to buy it at the new slightly higher price, when I realised the listing mistake



so thats a yes then.

you just peeved em off hon. Maybe with some time and thought they'll remove the negative feedback.

Suggestion : offer them the one item you still have for free if it isnt too large a price tag, it's worth it for the goodwill.

Try not to worry too much, just add your apologies to their feedback comment so future buyers know what happened x x

Original Poster

pghstochaj;5579260

As asked above, are you selling the same item for more now?Secondly, did … As asked above, are you selling the same item for more now?Secondly, did you do a full refund or just for the single item you couldn't supply? He probably used you to combine postage and minimise hassle of ordering two, but you potentially prevented that.


No I'm not. I only had 5 to sell originally, but as a previous buyer decided to cancel, I had to relist it, where I increased the price slightly but forgot to change the quantity from 5 to 2, so therefore when the 1st one I was able to dispatch it, but when the other ebayer bought 2, I was a bit confused as to how it happened, at which point I realised my mistake and Immediately offered them a refund

It sounds like you are completely to blame for this, you upped your price and kept listings at both prices.

Original Poster

ClarityofMind;5579589

you just peeved em off hon. Maybe with some time and thought they'll … you just peeved em off hon. Maybe with some time and thought they'll remove the negative feedback. Suggestion : offer them the one item you still have for free if it isnt too large a price tag, it's worth it for the goodwill. Try not to worry too much, just add your apologies to their feedback comment so future buyers know what happened x x


The only problem is that when I refunded him, I told them to buy the last one on ebay. But an hour after I sent the email another ebayer snatched it. I decided at the end of the day, I couldn't stop other people buying it, so I just sent it off to the new buyer. But, that price was exactly the same as I had charged the previous buyer, therefore I don't know how they accuse me of trying to raise the price

Original Poster

tinkerbell28;5579623

Indeed, not a stock issue, but your pricing error and you then got a neg … Indeed, not a stock issue, but your pricing error and you then got a neg after not following through, deserved I am afraid, move on.



pghstochaj;5579626

It sounds like you are completely to blame for this, you upped your price … It sounds like you are completely to blame for this, you upped your price and kept listings at both prices.



I'm probably not explaining it well

I never had 2 different listings. Once the 1st listing had ended, I decided to raise the price when I relisted it. I made the mistake of not realising I had quantitiy of 5 on the relist.

Therefore, the cheaper price was available for the 1st listing and a slightly higher price was available for the 2nd listing. It's not my fault that the buyer decided to buy it at the 2nd listing

robot1000;5579556

I had 5 items to sell. When I listed them 3 of them sold within 6 hours, … I had 5 items to sell. When I listed them 3 of them sold within 6 hours, so I thought I listed it too cheap so I increased it by a small amount, whilst still honouring without question, the first 3 buyers. Then this ebayer decided to buy it at the new slightly higher price, when I realised the listing mistake.So I did increase the price from what it was originally BUT the buyer still decided to buy it at the new price.



Now i'm lost. You had 5, sold 3, raised the price on the last 2 which he bought and you didn't have enough left? 3+2=5? Item number?

Banned

Shengis;5579660

Now i'm lost. You had 5, sold 3, raised the price on the last 2 which he … Now i'm lost. You had 5, sold 3, raised the price on the last 2 which he bought and you didn't have enough left? 3+2=5? Item number?



shengis keep up, someone else purchased one on te second listing, so when the next buyer purchased two their was only 1 left

sassie;5579711

shengis keep up, someone else purchased one on te second listing, so when … shengis keep up, someone else purchased one on te second listing, so when the next buyer purchased two their was only 1 left



I did see the mention of another buyer in a later post but i'm trying to see the sequence of events here, so an item number with sale times would clear it up. The post I questioned said that he'd sold 3 then the other buyer had bought 2, no mention of when buyer 3 became involved:)

So at this time I would say neutral is deserved (assuming the op refunded straight away) and the neg reason isn't true.

Banned

tinkerbell28;5579765

And rather than canel the listing and offer the buyer a partial refund as … And rather than canel the listing and offer the buyer a partial refund as they only had one left, asking if they still wanted one or a full refund, they kept the listing active when they had none to sell, sold another, when infact the buyer in question, it was theirs by rights as they had bought and paid for first. OP thought screw it, I will just sell it to someone else without consulting the first buyer. I would say neg deserved as he sold to someone else after telling the buyer he had no stock.



you lost me there, he had two to sell, but listed 5 by mistake, somebody purchased one and he despatched, then this buyer comes in to buy two at this stage the seller realises the mistake, he cant send two as he only has one

tinkerbell28;5579765

And rather than canel the listing and offer the buyer a partial refund as … And rather than canel the listing and offer the buyer a partial refund as they only had one left, asking if they still wanted one or a full refund, they kept the listing active when they had none to sell, sold another, when infact the buyer in question, it was theirs by rights as they had bought and paid for first. OP thought screw it, I will just sell it to someone else without consulting the first buyer. I would say neg deserved as he sold to someone else after telling the buyer he had no stock.



http://home.swipnet.se/~w-70961/htmlbilderhemsida/sherlock1.gif

Case solved :lol:

sassie;5579809

you lost me there, he had two to sell, but listed 5 by mistake, somebody … you lost me there, he had two to sell, but listed 5 by mistake, somebody purchased one and he despatched, then this buyer comes in to buy two at this stage the seller realises the mistake, he cant send two as he only has one



Sassie keep up, someone else purchased the last one on the second listing :giggle:

robot1000;5579628

The only problem is that when I refunded him, I told them to buy the last … The only problem is that when I refunded him, I told them to buy the last one on ebay. But an hour after I sent the email another ebayer snatched it.



;-)

Banned

Shengis;5579830

Sassie keep up, someone else purchased the last one on the second listing … Sassie keep up, someone else purchased the last one on the second listing :giggle:;-)



missed that post somehow, the last one was purchased after refunding for both - lol

oh well theres naff all the buyer can do really, he did sell something he hadnt got, not sure ebay would look upon this lightly if the seller complains, op you can always add to the feedback received, just expalin it was an error on your part and buyer was refunded immediately, shat happens

robot1000;5579628

The only problem is that when I refunded him, I told them to buy the last … The only problem is that when I refunded him, I told them to buy the last one on ebay. But an hour after I sent the email another ebayer snatched it. I decided at the end of the day, I couldn't stop other people buying it, so I just sent it off to the new buyer. But, that price was exactly the same as I had charged the previous buyer, therefore I don't know how they accuse me of trying to raise the price



sounds like you're stuck with the neg unless the ebay member gets suddenly very kind hearted then.

Epic thread nonetheless. Op summarily repped :lol:
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