Groups

    In need of a wee bit of help... :(

    I started my new job about 2 weeks back, i loved the first 10 shifts but the last 2 i've hated!
    I don't know whether to complain about a few members of staff as...

    1) he's a manager i asked for help concerning a customer who has a nut allergy, I don't know which products are suitable so he rudely said to me that a piece of paper has the nutritional information. The piece of paper DOESN'T have the nutritional information on the product my customer wanted...

    2) A young girl (16ish) came in and asked for an application form, to which i didn't know where they were kept or how to get one for her, so i asked another member of staff... Some girl that was working in our store as we hadnt got enough staff rudely said to the girl that we don't have any application forms and she has to apply online... which is a lie! as I applied by filling in an application form 3 weeks ago!!!

    2b) The member of staff from the other store used my till when the company has a policy of 'closed tills' so she shouldn't have used my till!

    2c) The girl kept yelling at me for doing mistakes, even-though she ignored me when i tried to explain to her MANY times what my customer wanted!

    2d) She also kept arguing with me and just general inappropriate remarks like asking if I have sex with my bf, I don't believe this is okay to ask someone let alone in front of customers... especially as she wants to be a manager soon!

    3) I was filling up a shelf, and could see a reflection of a member of staff pushing me... to which herself and the aforementioned girl was laughing at...

    so, do you think i should complain about these members of staff or just take it as being a 'new member of staff' ... i really don't know what to do!

    34 Comments

    Banned

    Speak to ACAS

    Original Poster

    ODB_69;2481351

    Speak to ACAS



    what's that?

    punch them all up!

    i'd complain pronto

    Original Poster

    muffin247;2481366

    punch them all up!



    haha very tempting! I 'under my breath' said to another girl that i'd like to slap the managerwannabe, she replied that she wanted to too! grr she was horrible!

    yeah thats a bit out of line.

    But maybe first speak to the people who are acting like this and ask nicely if they could stop it and say you dont find questions about sex with your bf appropriate

    Original Poster

    ODB_69;2481376

    http://www.acas.org.uk/index.aspx?articleid=1461:thumbsup:



    thank you!

    Original Poster

    allstar2;2481385

    yeah thats a bit out of line.But maybe first speak to the people who are … yeah thats a bit out of line.But maybe first speak to the people who are acting like this and ask nicely if they could stop it and say you dont find questions about sex with your bf appropriate



    I might never see that girl again, i just don't think it's appropriate as she's either training to be a manager or wants to soon! it's ridiculous!

    Original Poster

    bellabonkers;2481379

    i'd complain pronto



    think i might, i'll see who's working tonight (manager wise) as one of the managers doesn't like the girl from the other store!

    yimmie;2481396

    think i might, i'll see who's working tonight (manager wise) as one of … think i might, i'll see who's working tonight (manager wise) as one of the managers doesn't like the girl from the other store!



    Post the address here and a date you are off and we'll all go give em hell :thumbsup:

    Write to the had office of the place where you work!! Speak to the People Manager?

    You get pratts like this in most workplaces.
    You need to let them know its not on.
    Report them.

    Banned

    allstar2;2481385

    yeah thats a bit out of line.But maybe first speak to the people who are … yeah thats a bit out of line.But maybe first speak to the people who are acting like this and ask nicely if they could stop it and say you dont find questions about sex with your bf appropriate




    To be honest I say ANYTHING I want and no one minds at all...I know this for a fact, they know what I'm like....pretty much the same as I am on here

    BUT


    Even I wouldnt go down that route...its wrong....don't stand for it, contact ACAS and ask them

    Original Poster

    natversion1;2481414

    Post the address here and a date you are off and we'll all go give em … Post the address here and a date you are off and we'll all go give em hell :thumbsup:



    Haha, good idea! They all tend to leave me by myself to serve or.. to look after the new staff!!! ridiculous!

    Naeem786;2481420

    Write to the had office of the place where you work!! Speak to the People … Write to the had office of the place where you work!! Speak to the People Manager?



    I'll probably write to them, glad i'm only there as a temp staff until I go back to uni!

    muffin247;2481366

    punch them all up!



    Do it! - I guess its a supermarket you work at - if it is tell them they are all Jeb Ends and that Supermarket manager holds as much regard as a PE Teacher then nut them!

    Original Poster

    red_dwarfer;2481436

    Do it! - I guess its a supermarket you work at - if it is tell them they … Do it! - I guess its a supermarket you work at - if it is tell them they are all Jeb Ends and that Supermarket manager holds as much regard as a PE Teacher then nut them!



    it's a fast food restaurant... I'm only there as I need the money and one of the many managers lives over the road from me!

    makes me think more... if i spoke to the manager that hates the girl he's leaving soon so it might be a good place to start! He scares me but seems really nice! (Just bit of an essex boy!)

    Original Poster

    cassieismydoggie;2481427

    You get pratts like this in most workplaces.You need to let them know its … You get pratts like this in most workplaces.You need to let them know its not on.Report them.



    uhuh, i had pratts where i used to work, but that didn't bug me as much as this has... as the peanut allergy could in theory have killed the girl! and for it to be a manager to not care really really bugged me!!!

    Personally, I'd report all the issues to senior management, and keep a comprehensive log of everything you find offensive, and everything you do to counter it. If management don't resolve the situation within a month, I'd drop an email to Generic Local No-Win-No-Fee lawyers and try and sue them for harassment. You don't deserve that sort of nonsence, and it's a neat way to make a quick few hundred squid whilst you look for another job.

    Just for a different take on it... I wouldn't complain, not for the length of time you have been there or the seriousness of their crimes as although rude, not really a cause that management are likely to take up. Just dont act like a doormat and they wont treat you as one. Just tell them what you think. Like when you seen the reflection you should have turned round and asked if they had a problem. May alienate you from some but if that's how they behave, do you really care?

    complain, most of what you've said (especially 2c, 2d and 3) are bullying, pure and simple, although you may not get much joy from it since they'll probably just get a slap on the wrist and carry on regardless.

    Best advise, from someone who was bullied at school and wishes he'd done this at the time, is to stand up for yourself, that doesn't mean getting angry or retaliating when you're pushed (like in no.3), it just means being more confident and not letting them see it bothers you, if it gets worse confront them about it, if they see you're assertive and aren't going to just take it, theres less 'fun' in it for them.

    Original Poster

    LadyMadonna;2481483

    Just for a different take on it... I wouldn't complain, not for the … Just for a different take on it... I wouldn't complain, not for the length of time you have been there or the seriousness of their crimes as although rude, not really a cause that management are likely to take up. Just dont act like a doormat and they wont treat you as one. Just tell them what you think. Like when you seen the reflection you should have turned round and asked if they had a problem. May alienate you from some but if that's how they behave, do you really care?



    I carried on with what i was doing and said "I can see you in the reflection" silly girls.
    I do care in a way, as i don't think they should behave like that to anyone new or old, it was stupid. I was just unfortunate to be the only other girl working as the other female employee who couldn't stand them left 2 or 3 hours earlier (her shift finished) so I know I'm not being silly as many of the others hated the girl from the other store! I'll probably just end up speaking to one of the managers but not in a formal sense just to let them know what happened... :oops: i don't like conflict...

    Sounds a lot like Pizza Hut where I used to work.

    Original Poster

    dxx;2481481

    Personally, I'd report all the issues to senior management, and keep a … Personally, I'd report all the issues to senior management, and keep a comprehensive log of everything you find offensive, and everything you do to counter it. If management don't resolve the situation within a month, I'd drop an email to Generic Local No-Win-No-Fee lawyers and try and sue them for harassment. You don't deserve that sort of nonsence, and it's a neat way to make a quick few hundred squid whilst you look for another job.



    I think I will start to make a note of everything, small to major, just to let the managers know how the staff behave. Like I believe that the staff should go out of their way to help the newer staff (I even go out of my way to help the staff newer than me!) I'll probably not do the claiming money thing as i'm not like that :oops: but I believe I have a fair reason to claim! thanks for the suggestion though


    chrishill;2481532

    complain, most of what you've said (especially 2c, 2d and 3) are … complain, most of what you've said (especially 2c, 2d and 3) are bullying, pure and simple, although you may not get much joy from it since they'll probably just get a slap on the wrist and carry on regardless.Best advise, from someone who was bullied at school and wishes he'd done this at the time, is to stand up for yourself, that doesn't mean getting angry or retaliating when you're pushed (like in no.3), it just means being more confident and not letting them see it bothers you, if it gets worse confront them about it, if they see you're assertive and aren't going to just take it, theres less 'fun' in it for them.



    Yeah, that's what i was thinking, the managers might not be able to do anything as she's from a different store! and it could result in the girl from my store behaving worse to me! :x

    I had quite a bit of hassle at school too, which is probably why i'm unsure about what to do now! I'll probably just carry on taking it from them but ignore the comments which in theory they should stop if they don't get a reaction from me... I hope so at least.

    Oh yeah! My friend has the same name as you! :-D

    Pm'ed you!

    god i wouldn't take that - counts as bullying in the workplace if you ask me. Don't suffer in silence!

    Original Poster

    KELLY 'N' STEVE;2481669

    Pm'ed you!


    thank you! I replied lol! xx

    gemz700;2481713

    god i wouldn't take that - counts as bullying in the workplace if you ask … god i wouldn't take that - counts as bullying in the workplace if you ask me. Don't suffer in silence!



    uhuh, don't think i will take it... i'll see how my shift goes tonight for the first few hours then speak to someone!

    yimmie;2481597

    I think I will start to make a note of everything, small to major, just … I think I will start to make a note of everything, small to major, just to let the managers know how the staff behave. Like I believe that the staff should go out of their way to help the newer staff (I even go out of my way to help the staff newer than me!) I'll probably not do the claiming money thing as i'm not like that :oops: but I believe I have a fair reason to claim! thanks for the suggestion though




    And yet, your postcount stands at 1,666. It's fate, I tells ye. Come, join us on the vindictive and evil side, it's a fun way to abuse the abusive

    Original Poster

    dxx;2481794

    And yet, your postcount stands at 1,666. It's fate, I tells ye. Come, … And yet, your postcount stands at 1,666. It's fate, I tells ye. Come, join us on the vindictive and evil side, it's a fun way to abuse the abusive



    haha! that's really strange! :oops:
    :evil: is that better? (now it's 1667?!)
    The only reason I have the job is for the money (to pay my rent while I'm not living there!!) grr.

    The main bit of advice I would say is keep a record of everything and don't try to speak to them yourself and write a formal letter to management, naming the incidents with dates etc. They are then obliged to offer you a response and deal with the issue and they can also take the members of staff to one side and talk to them about conduct without mentioning actual names or incidents unless it is necessary. I was bullid in the colege where I worked and tried dealing with it by myself until it nearly drove me mad. Got to a point where I was being sick every morning, ruined my marriage, I was contemplating suicide and I ended up too weak to keep fighting it through court so I gave in after a couple of years. I still recommend fighting bullies but I know better know how I should have dealt with it and that was involving management and keeping them informed instead of trying to do it myself. Good luck!

    Give as good as you get, dont let them walk over you or they will think they can do it all the time.

    Original Poster

    Leila70;2481871

    The main bit of advice I would say is keep a record of everything and … The main bit of advice I would say is keep a record of everything and don't try to speak to them yourself and write a formal letter to management, naming the incidents with dates etc. They are then obliged to offer you a response and deal with the issue and they can also take the members of staff to one side and talk to them about conduct without mentioning actual names or incidents unless it is necessary. I was bullid in the colege where I worked and tried dealing with it by myself until it nearly drove me mad. Got to a point where I was being sick every morning, ruined my marriage, I was contemplating suicide and I ended up too weak to keep fighting it through court so I gave in after a couple of years. I still recommend fighting bullies but I know better know how I should have dealt with it and that was involving management and keeping them informed instead of trying to do it myself. Good luck!



    I didn't realize that they could speak without naming names, which is pretty good. I'm always concerned that it would get worse if you speak to management about stuff and it being revealed. Or the person working out who complained... Its a shame that you got too ill but good that your partner stuck by you, some wouldn't! thanks for your help!

    julie 2;2481900

    Give as good as you get, dont let them walk over you or they will think … Give as good as you get, dont let them walk over you or they will think they can do it all the time.



    I try to, I end up turning things in to jokes instead of being serious... but then after it i start to feel naff about everything!

    yimmie;2481547

    I carried on with what i was doing and said "I can see you in the … I carried on with what i was doing and said "I can see you in the reflection" silly girls. I do care in a way, as i don't think they should behave like that to anyone new or old, it was stupid. I was just unfortunate to be the only other girl working as the other female employee who couldn't stand them left 2 or 3 hours earlier (her shift finished) so I know I'm not being silly as many of the others hated the girl from the other store! I'll probably just end up speaking to one of the managers but not in a formal sense just to let them know what happened... :oops: i don't like conflict...



    Very commendable that you're thinking of how this effects people in general and not just yourself. Maybe you could pull her to the side when she doesn't have an audience and talk to her one on one. What about getting someone you know to complain and say they were the customer who overheard her commenting on your sex life?

    Hope you get it sorted soon but don't let it lie. Every company should have someone like you on their staff.

    Original Poster

    Just got home from a shift... had a really fun night! One of the girls even said I'm too happy! lol! thanks everyone for your help, I think I will speak to a manger (one of the ones I knew before starting there) so all is good really... didn't have to work with the horrible people too, nor will i tomorrow
    so yes, thank you everyone for your help!
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. So Brexit isn't going how a lot of Brexiters thought it would2470
      2. Just heard this...2 ★★★★★★★★★★★★★★ congrats to all on 392k ★★★★★★★★★★★★★★7767383
      3. 5am gym crew20132
      4. U.S. bombers fly off North Korea's coast in show of force1319

      See more discussions