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    Infraction

    I have received an email from one of the mods saying:


    * You have an Infraction!


    You have an Infraction!
    Jul 14, 2010, 10:40AMFrom:rayman

    We don't allow multi users to post in fo.lk or FS Please let us know the details via 'Contact' so we can review this. Thanks.



    I am really unsure what has made me a multi user ? Can anyone help ?

    21 Comments

    Original Poster

    That'll explain it as my colleague and I sit next to each other at work and both post onto hotukdeals.. My colleague has been banned and had her post expired.. Stupid !

    jellybaby22

    you have more than one user ID or more than one person posting from the … you have more than one user ID or more than one person posting from the same IP ??Best bet is to use contact us and ask them



    the ip reason is rubbish, had this before infact:- block my IP, and then you block around 100,000 people in one go........................the AA did this the other month, got told off for it haha

    does it matter that 2 people use the same pc (ie at work) to post messages - but signed up on home pc's so the IP would be different or is it??
    not all that clued up about this kinda stuff!

    i think its ok if you let them know-my OH an i are both on here-but had to contact them first-and as long as we don't post on each others posts, or add heat etc its fine - we have had no problem.

    I use the site much more than him-and he only really browses-doesn't post often - so maybe that helps - but i am sure if you explained they would sort it out.

    lucerysmum

    i think its ok if you let them know-my OH an i are both on here-but had … i think its ok if you let them know-my OH an i are both on here-but had to contact them first-and as long as we don't post on each others posts, or add heat etc its fine - we have had no problem.I use the site much more than him-and he only really browses-doesn't post often - so maybe that helps - but i am sure if you explained they would sort it out.




    Same here - We didn't realise that at the time and my OH was a member too. I got suspended and he got banned lol. He wasn't fussed for using it anyway and relies on me telling him all the deals now.

    OP - You have to tell Admin if there's more than one of you using the same PC/IP to clear up any confusion. Just get in touch with them and they'll advise.

    Original Poster

    How long does it take for them to reply ? I emailed yesterday ?

    I had an infraction for the exact same thing...but no one in my house created another account. Contacted Admin to check whether it was due to same ip or similar username but not heard anything back, so it feels like I got an infraction for nothing

    Don't waste your time.

    i blame ascottishbloke

    ness.hirons

    How long does it take for them to reply ? I emailed yesterday ?



    is that a joke?
    u seriously are sitting there waiitng for a reply.....X) my advice, stop the waiting and start super trolling! give em something to really 'infract' (is that a word!?) u for!!

    HTH

    Original Poster

    I'm not sitting waiting for a reply, just wondered what the usual response time is since my work colleague has been banned for using the same IP as me..

    arcangel111

    does it matter that 2 people use the same pc (ie at work) to post … does it matter that 2 people use the same pc (ie at work) to post messages - but signed up on home pc's so the IP would be different or is it?? not all that clued up about this kinda stuff!



    If you're at work, everybody will be "seen" as having the same IP address by external sites even though internally each PC has it's own unique IP.

    Think of it like the postal address - if you work in a big office all the post is delivered to your main address but then gets forwarded to the correct office/desk by the post-room monkeys.

    Original Poster

    so should they be banning people for this ? Its ridiculous

    Banned

    ness.hirons

    so should they be banning people for this ? Its ridiculous



    Inb4 "use the contact us" button, "We are busy at the moment" and "thread locked" ('Cos we cant admit we got it wrong.)

    Original Poster

    Still no reply to our emails.. Work colleague still blocked !

    lol, they are soooooooooooooooo rubbish at sorting out issues, why bother with a 'Contact Us' button, more like fob off

    Banned

    if it warrants an answer you will get 1.....if it doesnt you wont

    quite simple really

    Banned

    Apologies for the delay, it's been a very busy period for us.

    I'll have a look, although I won't have access to your "Contact Us" messages, I'll see if I can get to the bottom of this.

    Banned

    The ban will be lifted. We don't just take decisions based upon IP matches, there are several other factors to be considered.

    Having reviewed in more detail, we're happy to re-instate the account, however please do bear in mind that you both must not post in each others trading threads. The onus will be on you both to ensure that does not happen.

    Regards

    Original Poster

    Quick enough to issue Infractions and bans without even asking for or giving explanations but not quick enough to resolve issues..

    aScottishBloke

    [b] The ban will be lifted. We don't just take decisions based upon IP … [b] The ban will be lifted. We don't just take decisions based upon IP matches, there are several other factors to be considered.

    That first paragraph is just a scare tactic, you do not check anything else unless somebody is stupid enough to get caught out by the manor in which they post to suggest they are a multi.

    Having reviewed in more detail, we're happy to re-instate the account, … Having reviewed in more detail, we're happy to re-instate the account, however please do bear in mind that you both must not post in each others trading threads. The onus will be on you both to ensure that does not happen.



    Nice to know we have to self-mod everything too. This site is on the up.
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