Insuring brand new phone from eBay without receipt

14 replies
Found 11th Jan
I bought a brand new unopened phone from ebay in October and I want to guy gadget insurance for it

Every insurer I've looked at mention something along the lines of:

We can only insure mobile phones that are purchased new from an auction site and have the original proof of purchase receipt showing the IMEI/serial number and make and model of your mobile phone.
(https://www.insurance2go.co.uk/faqs/mobile/can-i-take-out-insurance-if-i-bought-my-mobile-phone-from-ebay-or-another-auction-site/)

However I do not have a receipt from the seller and when I asked for it this was their reply:

"You can use your Paypal account as proof of purchase for insurance purposes. Any Home or Contents insurance you have should cover the phone.

I did not receive an invoice for the upgrade as I pay monthly for the contract."

Has anyone else tried insuring an upgrade phone purchase?

14 Comments

Question is. What will you do if the phone gets blocked? No insurance will help.

Not sure the seller owned the phone to sell it in the first place. If they stop paying the bill the phone you bought will be blocked as its the networks

How long have you had the phone and did the seller say with receipt.. I would not be giving someone from eBay my receipt with my details on it. especially if I never said that I would.

Dawsy

How long have you had the phone and did the seller say with receipt.. I … How long have you had the phone and did the seller say with receipt.. I would not be giving someone from eBay my receipt with my details on it. especially if I never said that I would.



​why not u wouldn't need to give ur details they already would have ur address and paypal email etc. I would happily write one out for them.

So many people are falling for this, hopefully you have a good seller who is genuine, if not expect it to be blocked within 3 months of them not paying their bills

muddassarsardar

​why not u wouldn't need to give ur details they already would have ur a … ​why not u wouldn't need to give ur details they already would have ur address and paypal email etc. I would happily write one out for them.


Agreed. I have had some really bizarre experiences with stuff like that. Somebody local to me got really funny about giving me their address so I could collect an item even though I was prepared to give cash on collection!

Original Poster

westy125

So many people are falling for this, hopefully you have a good seller who … So many people are falling for this, hopefully you have a good seller who is genuine, if not expect it to be blocked within 3 months of them not paying their bills



Oh crap... i never considered this... I haven't had any issues so far and it's been 4 months...

Are you a loser?

I mean are you the sort of person who loses stuff? Have you lost phones before? If not, you may not need the insurance. If you're concerned about being able to replace your phone if you lose it, £5 a month (or whatever the insurance costs) into a savings account. It's then there to buy a new handset if you lose this one.

The same sort of thing applies to repairs. If you drop it down the loo, the water damage may be too bad. But screens are not necessarily that expensive to repair.

Perhaps you have insurance already? Some packaged bank accounts include mobile phone insurance. Or accidental damage insurance on your house contents cover.

pcs7038

Are you a loser?I mean are you the sort of person who loses stuff? Have … Are you a loser?I mean are you the sort of person who loses stuff? Have you lost phones before? If not, you may not need the insurance. If you're concerned about being able to replace your phone if you lose it, £5 a month (or whatever the insurance costs) into a savings account. It's then there to buy a new handset if you lose this one.The same sort of thing applies to repairs. If you drop it down the loo, the water damage may be too bad. But screens are not necessarily that expensive to repair.Perhaps you have insurance already? Some packaged bank accounts include mobile phone insurance. Or accidental damage insurance on your house contents cover.


Barclays charge £10 to insure 2 phones and I think tabs :-)

westy125

... expect it to be blocked within 3 months of them not paying their bills



This is a myth.

It's of questionable legality and is pointless for the supplier. Once they've supplied the handset, the customer owes the money. Blocking the SIM stops the debt increasing for further calls/data; blocking a handset doesn't help the supplier recover their debt.

I've checked O2 and their T&C don't mention blocking in case of non-payment.
Edited by: "pcs7038" 11th Jan

pcs7038

This is a myth. It's of questionable legality and is pointless for the … This is a myth. It's of questionable legality and is pointless for the supplier. Once they've supplied the handset, the customer owes the money. Blocking the SIM stops the debt increasing for further calls/data; blocking a handset doesn't help the supplier recover their debt.I've checked O2 and their T&C don't mention blocking in case of non-payment.



​Awesome, you obviously know it doesn't happen, I'm happy now buying second hand brand new phones thanks to you oO , it's very simple for someone to sell on a phone then claim its stolen for example to get a new on in insurance, so the scams are real so it doesn't help when people like you pretend it doesn't. As I said in my full post that you half quoted to make look worse, hopefully the seller is genuine,

Of course dishonest people could sell a phone and then claim it has been stolen, and I'm sure that it does happen sometimes. That's an entirely different point to the network blocking for non-payment.

Original Poster

pcs7038

Are you a loser?I mean are you the sort of person who loses stuff? Have … Are you a loser?I mean are you the sort of person who loses stuff? Have you lost phones before? If not, you may not need the insurance. If you're concerned about being able to replace your phone if you lose it, £5 a month (or whatever the insurance costs) into a savings account. It's then there to buy a new handset if you lose this one.The same sort of thing applies to repairs. If you drop it down the loo, the water damage may be too bad. But screens are not necessarily that expensive to repair.Perhaps you have insurance already? Some packaged bank accounts include mobile phone insurance. Or accidental damage insurance on your house contents cover.



Let's say I drop my phone after 12 months and I need to properly repair the screen, 12*5 = £60.... I don't think i could get a repair for £60 and insurance for a full year is only £77 (less via quidco)

Chukkii

Let's say I drop my phone after 12 months and I need to properly repair … Let's say I drop my phone after 12 months and I need to properly repair the screen, 12*5 = £60.... I don't think i could get a repair for £60 and insurance for a full year is only £77 (less via quidco)


Hey what company do you use
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