Found 6th Oct 2009
OH upgraded to 3.1 firmware now has no signal, does anyone know what we have done wrong? tryed to google it but alot of things come up and I'm really confused

rep will be left thanks

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18 Comments

try Settings/General/Reset/Reset Network Settings

That's from my 3G, might be diff on 3Gs. It normally cures any signal issue I have suffered

Original Poster

id3als;6497573

try Settings/General/Reset/Reset Network SettingsThat's from my 3G, might … try Settings/General/Reset/Reset Network SettingsThat's from my 3G, might be diff on 3Gs. It normally cures any signal issue I have suffered



when I go to reset its just comes up with reset home screen layout :roll:

Sorry I don't have a 3Gs on hand to view where the menu item is, it may be something like

Settings>General>Network>Reset network Settings?

Doing this will turn the screen off, it should then buzz & turn back on, at which point it will ask for Sim Card pin if u have one setup

contract or PAYG??

Is on O2 ? If it was JB'd and running on another network you've just locked it back to O2.

steve1221;6497944

Is on O2 ? If it was JB'd and running on another network you've just … Is on O2 ? If it was JB'd and running on another network you've just locked it back to O2.



+1

Original Poster

steve1221;6497944

Is on O2 ? If it was JB'd and running on another network you've just … Is on O2 ? If it was JB'd and running on another network you've just locked it back to O2.



yes its on 02, I haven't JB'D have I just upgraded it?

Original Poster

gog5y;6497877

contract or PAYG??



OH bought it but he has his contract sim card in

Original Poster

id3als;6497830

Sorry I don't have a 3Gs on hand to view where the menu item is, it may … Sorry I don't have a 3Gs on hand to view where the menu item is, it may be something likeSettings>General>Network>Reset network Settings?Doing this will turn the screen off, it should then buzz & turn back on, at which point it will ask for Sim Card pin if u have one setup



can't seem to find it thanks for your help anyway

Have you tested the sim in another phone just in case it's that that's gone down.

Original Poster

steve1221;6498012

Have you tested the sim in another phone just in case it's that that's … Have you tested the sim in another phone just in case it's that that's gone down.



sim is working fine in another phone

? Strange. . .

Try upgrading it again in case something hasn't loaded correctly. I can't think of anything else?

one more attempt

Settings > General > Network > Cellular Data scroll down and reset settings

Hope this is the right menu & it helps you out :-)

if you tried to reset the phone and no avail, just book a appointment at the apple store if they cant get it working they might just give u another one.

Original Poster

id3als;6498175

one more attemptSettings General Network Cellular Data scroll down … one more attemptSettings > General > Network > Cellular Data scroll down and reset settingsHope this is the right menu & it helps you out :-)



oh I already did that but it didn't turn the phone off thanks for your input

Original Poster

steve1221;6498076

? Strange. . . Try upgrading it again in case something hasn't loaded … ? Strange. . . Try upgrading it again in case something hasn't loaded correctly. I can't think of anything else?



it said we have the most recent version already

As has already been said, I think you need to take it to an Apple store so they can run diagnostics on it. Looks like you've tried everything that might get it going...

Kellie + Paisley;6497985

OH bought it but he has his contract sim card in



Ah ok im on payg and every time i upgrade it changes cellular data setting and i have to change them back shouldnt be issue on cntract sim tho soz cant help
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