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    Iphone 4 sim problem?

    Hiya,

    Just got my new micro sim from 02 and inserted it into my iphone 4 which is factory unlocked, for the first few hours it didn’t get a signal or even recognise the sim. My friend told me to restore the phone and then try it but once i did this itunes now just shows this message:

    "The sim card inserted in this iphone does not appear to be supported"

    "Only compatible sim cards from a supported carrier may be used to activate this iphone. Please insert the sim card that came with your iphone or visit a supported carrier's store to receive a replacement sim card.

    Has anyone had this problem and is there a solution to fix this?

    CD.

    7 Comments

    Sounds like it's still only recognising the old sim. Firstly try entering yr new serial no. (19 digits I think). If that doesn't work then phone O2 & get them to activate yr new micro sim before u connect to iTunes again

    Have you Called the carrier to Activate the SIM ?

    Banned

    WheresMeNuts

    Have you Called the carrier to Activate the SIM ?


    this, you need to activate the sim

    Original Poster

    I have just spoken to 02 and they have told me the sim was activated yesterday.

    So they will have to send you another SIM.

    The phone was unlocked & then you re-set the iphone ?
    What Carrier was the iphone on before it was unlocked ?
    Edited by: "WheresMeNuts" 24th Dec 2010

    Original Poster

    WheresMeNuts

    So they will have to send you another SIM.The phone was unlocked & then … So they will have to send you another SIM.The phone was unlocked & then you re-set the iphone ?What Carrier was the iphone on before it was unlocked ?



    The iphone is factory unlocked so it has never been on a fixed carrier.
    Might just pop into my local 02 shop and ask for a replacement micro sim.
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