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iPhone 5 White Vertical lines on screen?

16
Found 31st Jan 2013
Was just casually browsing the internet on my phone when these white lines appeared on the screen. Tried restarting it and left it off for an hour but the lines are still present. Anyone else had this problem and been able to resolve it?
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16 Comments
http://s3.postimage.org/jlk25642b/Photo_on_2013_01_31_at_13_17.jpg
Ben3110



can't you just back it up, bring it to an apple store and demand a replacement? it seems unlikely that it's a software issue.
I would try a full restore first (after backing up) and see if that fixes it
If not, return for a replacement

Does it appear when the phone is starting up (on the apple logo for instance)?
I assume it is not jail broken or anything?
Maybe it's apple fighting back against jail break? "You're bard!"
Casually browsing the internet=Casually looking at porn
Rich3194

Casually browsing the internet=Casually looking at porn



Screen aint big enough for that, use the iPad
Just spoke to Apple, there are two options:

1) Courier collects the phone and it gets repaired or replaced and returned within 7 working days

2) Pay £29 for expedited shipping to get a new phone delivered within a couple of days, they take the old one at the same time and they place a hold of £529 on my bank account until the dodgey phone is returned

Do you not have an apple store near you. They just usually swap it right there and then.
samtman

Do you not have an apple store near you. They just usually swap it right … Do you not have an apple store near you. They just usually swap it right there and then.



Nearest store is 90 miles away :-/
Ben3110

Nearest store is 90 miles away :-/



where do you live? 3rd world?
If you moan a bit they should do the faster option for you for free, had it done loads of times when the 3GS was useless!!

Saying that, you usually get the package next day and the phone is sent back out to you the day after, the whole process is very quick. Definitely looks like you phone has had it there!

doritos

where do you live? 3rd world?



Nearest to me is 50 miles, hate it.
doritos

where do you live? 3rd world?



He lives on the planet Tatooine.

So £29 is a good price for expedited shipping.
aircanman

If you moan a bit they should do the faster option for you for free, had … If you moan a bit they should do the faster option for you for free, had it done loads of times when the 3GS was useless!! Saying that, you usually get the package next day and the phone is sent back out to you the day after, the whole process is very quick. Definitely looks like you phone has had it there!




So the first option is still a pretty quick turnaround?
Ben3110

So the first option is still a pretty quick turnaround?



Yes definitely, never more than a week, and while they will say the phone could be new or reconditioned, the handsets are spanking new.
aircanman

Yes definitely, never more than a week, and while they will say the phone … Yes definitely, never more than a week, and while they will say the phone could be new or reconditioned, the handsets are spanking new.



Just rang them again, spoke to someone different than before and she mentioned the express option where UPS bring an iphone to my house and swap over there and then and never mentioned the £29, so I took that one.
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