Posted 29th Dec 2019Edited by:"googley2"
My daughters phone had an intermittent wi-fi problem which has now turned into a permanent problem - its cant connect to the wi-fi in the house. Whats strangers is I have reset everything in the phone 3 times but its still not deleting all her photos, apps etc. I know in the wi-fi settings the numbers are wrong and everytime I change them to match my phone it keeps reverting them to rubbish. So cant change wi-fi setting even in manual and cant delete the phone. Does anyone have any idea what else I could try - being a teenager its tough for her without the phone. (Mobile data works fine by the way.)