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iPhone Help...Receipt Needed for Apple store

22
Found 12th Feb 2010
Wondering if anyone can help me...

I bought an iPhone from the Apple store at the beginning of the year.

I just spoke to 02 to see if they will put me on the iPhone P&G tarriff for free as an existing customer and they said they require proof of purchase.

I can't for the life of me find the receipt so was wondering.....Does anyone out there have a receipt they can email over to me please??

Any help would be greatly appreciated and rep given.

Mods if this is breaking rules my apollogies and please delete.
Community Updates
22 Comments
Banned
I STRONGLY advise everyone to NOT give up their receipt. It is fraud, and regardless of that, it could well mean you will be up **** creek without a paddle if your own product goes wrong. Apple receipts also include the serial number usually, so you are screwed either way.
fraudulent - thread should be deleted
vibeone;7823318

Apple receipts also include the serial number usually, so you are screwed … Apple receipts also include the serial number usually, so you are screwed either way.



+1 You would not get away with that!
Original Poster Banned
milesy29;7823328

+1 You would not get away with that!



Ah right, Wasn't aware. FYI, Not trying to do anything fraudulent. Just exploring my options, Anyone think Apple will be able to provide a copy?
i doubt you paid by cash
Supermod
davelee1097;7823346

Ah right, Wasn't aware. FYI, Not trying to do anything fraudulent. Just … Ah right, Wasn't aware. FYI, Not trying to do anything fraudulent. Just exploring my options, Anyone think Apple will be able to provide a copy?



Apple ask you to set up an email account or ask if you have one and then send you the receipt. Why have you not gone in to Apple. Surely you did not pay cash to them...
Original Poster Banned
magicjay1986;7823360

Apple ask you to set up an email account or ask if you have one and then … Apple ask you to set up an email account or ask if you have one and then send you the receipt. Why have you not gone in to Apple. Surely you did not pay cash to them...



No I paid by Debit Card, I haven't gone in there because I just got off the phone to 02.
bank statement?
when you buy anything in an apple store they email you a receipt. They may have a history of this.

Also if you paid by card, you should be able to look through your bank statements to find the transaction. Normally enough to prove to them you bought it on the date on the statement.
If you bought it from an apple shop then just take it there, they keep all transactions on record via the serial number.
Supermod
davelee1097;7823372

No I paid by Debit Card, I haven't gone in there because I just got off … No I paid by Debit Card, I haven't gone in there because I just got off the phone to 02.



How about bank statement as proof of purchase. You are not really helping yourself here...
Original Poster Banned
spikeyjacko;7823386

bank statement?



I already asked 02 that, They said it had to be a receipt. I'll call Apple now, Can't believe I lost the receipt I found receipts for shopping in Asda dated 3 months ago but not this one/ :oops:
Supermod
davelee1097;7823405

I already asked 02 that, They said it had to be a receipt. I'll call … I already asked 02 that, They said it had to be a receipt. I'll call Apple now, Can't believe I lost the receipt I found receipts for shopping in Asda dated 3 months ago but not this one/ :oops:



If you show the bank statement to Apple they can then trace it on their system and hopefully still have the transaction...
Original Poster Banned
magicjay1986;7823425

If you show the bank statement to Apple they can then trace it on their … If you show the bank statement to Apple they can then trace it on their system and hopefully still have the transaction...



Great thanks..:thumbsup:
Banned
davelee1097;7823405

I already asked 02 that, They said it had to be a receipt.



They are wrong and talking out of their rear, you just need to prove you purchased it from them a bank statement is fine. It's actually their job to prove you DIDN'T buy it from them.
Supermod
lumoruk;7823438

They are wrong and talking out of their rear, you just need to prove you … They are wrong and talking out of their rear, you just need to prove you purchased it from them a bank statement is fine. It's actually their job to prove you DIDN'T buy it from them.



That "rule" is not set in stone as the price could be that of another product. Apple should be able to trace it though in these circumstances.
Banned
Apple will 100% be able to trace it.

Also, I had a similar problem with o2 - it seems buying from the apple store is better for after care, but o2 haven't got a clue how to work with the store on refunds or transfers. Its pathetic really.
Banned
magicjay1986;7823448

That "rule" is not set in stone as the price could be that of another … That "rule" is not set in stone as the price could be that of another product. Apple should be able to trace it though in these circumstances.



tis the law but I haven't the time to look it up
Banned
Just for clarity o2 do not require a reciept to go on pay&go.

All you need to do is go online and order upto 4 free simcards p&g fire it into your iphone. freesim.o2.co.uk/772…H6E
Then you are pay&go ( i would get the £10 unlimited data bol on also with the unlimited calls & texts sim.

£15 a month £10 of that deducts for the bolt on , your are then left wih £5 for xnet

As for the warranty, All you need to do is go on apples website type the serial number in and it will tell you what is left and it is still in warranty if it is.
Supermod
lumoruk;7823779

tis the law but I haven't the time to look it up



I would appreciate this if you get time as I am not aware that it is the law.

Do I have to produce a receipt to claim my rights?

No. In fact the trader doesn't have to give you a receipt in the first place so it would be unfair to say that you had to produce one. However, it might not be unreasonable for the shop to want some proof of purchase, so look to see if you have a cheque stub, bank statement, credit card slip etc., and this should be sufficient.
Original Poster Banned
dj_urban;7823845

Just for clarity o2 do not require a reciept to go on pay&go.All you need … Just for clarity o2 do not require a reciept to go on pay&go.All you need to do is go online and order upto 4 free simcards p&g fire it into your iphone. http://freesim.o2.co.uk/772MeH6EThen you are pay&go ( i would get the £10 unlimited data bol on also with the unlimited calls & texts sim. [/B]



I have an 02 sim, But wanted the free 12 month web and wifi. That's why they want a receipt, to prove I bought it new I guess.
supermod
Thread closed - please do not repost. You cannot ask for a receipt via HUKD to use against a different item - please follow some of the alternative options given in the thread.

Sorry, commenting is no longer available on this discussion.

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