iPhone X - You will have to replace the entire device to fix the rear glass

18
Found 7th Nov 2017
iPhone X Teardowns, Drop Tests Revealed Flawed Design: Easy To Break, Most Expensive To Repair
With the first drop tests and teardowns of the iPhone X out, we can now say with certainty that Apple's most advanced smartphone is also the most breakable and expensive to repair iPhone ever .

After conducting several breakability tests on the iPhone X, SquareTrade, a company that provides extended warranties for electronic devices, concluded that it is the "most breakable, highest-priced, most expensive to repair iPhone ever," despite claims from Apple that the iPhone X has "the most durable glass ever in a smartphone."

The glass, front and back, of the iPhone X will shatter if the device drops

Some of SquareTrade tests include dropping the iPhone X from a height of 6 feet onto concrete, on its edge, face down, back down, as well as putting it through a 60-seconds tumble test.

Except for the edge drop, which resulted in just the OLED display not functioning properly, the other tests shattered the phone's otherwise strong glass.

Tech website CNET also published its own durability tests, this time from only 3 feet high, which returned similar results, with the iPhone X glass cracking on the first drop.

The choice of having glass on the back is imposed by the physics of wireless charging that doesn't work through metal.


But because of Apple's design choices that were revealed by iFixit's latest teardown, changing the shattered rear glass means replacing the entire device at a cost of $549 , according to the servicing website of the Cupertino, Calif., manufacturer.

Which is still way above the $358 it actually costs Apple to manufacturer the $999+ device, according to tech research firm TechInsights own teardown and analysis of the parts inside.

Interestingly, the iPhone 4 which also had a back glass was very easy to repair and didn't require to replace the entire device in case its rear glass shattered. Which makes us wonder if Apple's decision was more to maximise profits rather than give its customers a much more affordable - and environmentally friendly - option.

So if you still want to buy an iPhone X, our recommendation is to also purchase Apple's AppleCare+ extended warranty for about $200 which covers you for up to 2 incidents of accidental damage, each subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax.

Although it might not be the best choice, from an aesthetic standpoint that is, we also strongly suggest buying a case for the iPhone X from a reputable manufacturer, like Lifeproof, Otterbox, Speck or Tech 21. In the next few weeks, we will be publishing a guide with the best cases we found so far on the market.


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18 Comments
and you still get the muppets who wont put a case or a screen protector on, or rather pay a quid than get a proven one that works and spends a grand on a phone.
eslick3 m ago

and you still get the muppets who wont put a case or a screen protector …and you still get the muppets who wont put a case or a screen protector on, or rather pay a quid than get a proven one that works and spends a grand on a phone.



That’s what you have insurance for
Something I had to do after buying my iPhone 7+

i dont enjoy covering the gloss back of the phone, but I know if I don’t it will scratch or worse.

bought a £15 armour case and it has protected it from a few nasty mishaps.

either your phone looks good but at a high risk of breaking - or you protect it with a bulky case
Dannyrobbo10 m ago

That’s what you have insurance for


Most don’t even bother with that and if you take care of it you can sell it in a few years time, we recently got SE for the kids on the refresh deal for £120 each, sold 5S for £130 for which we had paid £96 two years before. But you see people on here moaning about putting cases and screen protector on and their phones are effectively worthless. Throwaway society we live in unfortunately but I will put them on my £267 7 and come to sell it in a few years and get a good price for it all fir the sake if a tenner.
It's aimed at people who have money so it's no bother. I know some people that would not put a case on as it takes the beauty away I.e if it smashes they get it fixed whatever the costs.
Anyone who owned a 4/4s knows how susceptible to cracking the glass backs were. The front always will be but it's doubling the risk having glass both sides. Even with a case, drop the device and the glass back just splits within the case. I'm sticking with my 7 plus for now, bigger screen for watching video that the iPhone X too.
You can wirelessly charge thru metals what a load of rubbish these people speak
Dannyrobbo10 h, 29 m ago

That’s what you have insurance for


Yeah, but the excess is still more than the cost of a phone case..............
Segata-Sanshiro4 h, 1 m ago

You can wirelessly charge thru metals what a load of rubbish these people …You can wirelessly charge thru metals what a load of rubbish these people speak



You can but it is less efficient. Depends what type of metal how thick it is etc.
Edited by: "CoeK" 8th Nov 2017
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deleted1431257
“The glass, front and back, of the iPhone X will shatter if the device drops

I’ve seen many drop tests, and you can tell which ones are the fakers every year doing it for clickbait. This year, EverythingApplePro has turned to deliberate clickbait and faking drop tests by switching iPhones after drops.
ktm6661 h, 47 m ago

Yeah, but the excess is still more than the cost of a phone …Yeah, but the excess is still more than the cost of a phone case..............



Maybe so, But it’s not like a case stops damage I’d rather be careful and not have a case then rely on my insurance if it breaks £50 excess is nothing on the value of a £600-1200 phone.
hass1231 h, 10 m ago

“The glass, front and back, of the iPhone X will shatter if the device d …“The glass, front and back, of the iPhone X will shatter if the device drops“I’ve seen many drop tests, and you can tell which ones are the fakers every year doing it for clickbait. This year, EverythingApplePro has turned to deliberate clickbait and faking drop tests by switching iPhones after drops.



Cnet is faking drop tests for clicks?
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deleted1431257
CoeK32 m ago

Cnet is faking drop tests for clicks?


The well known smartphone YouTuber EverythingApplePro. He didn’t resort to faking tests last year (apart from one instance where he tested the screen scratch resistance, pretending to go to a level 8 Mohs on an iPhone 7 when other tests showed the limit was level 6) but this year it’s obvious he’s faking tests compared to others like TechRax.
Edited by: "deleted1431257" 8th Nov 2017
hass12348 m ago

The well known smartphone YouTuber EverythingApplePro. He didn’t resort to …The well known smartphone YouTuber EverythingApplePro. He didn’t resort to faking tests last year (apart from one instance where he tested the screen scratch resistance, pretending to go to a level 8 Mohs on an iPhone 7 when other tests showed the limit was level 6) but this year it’s obvious he’s faking tests compared to others like TechRax.



Ah ok, I thought you meant the drop tests that were showing breakage were fake. Carry on
Dannyrobbo7th Nov

That’s what you have insurance for



You'd think that people spending such a large sum of money would take better care for their properties with or without insurance.
On the other hand, I'm interpreting your comment as something along the lines of "... who cares if a £1000 phone is dropped, it'll get repaired for 'free'"
pothole31 m ago

You'd think that people spending such a large sum of money would take …You'd think that people spending such a large sum of money would take better care for their properties with or without insurance.On the other hand, I'm interpreting your comment as something along the lines of "... who cares if a £1000 phone is dropped, it'll get repaired for 'free'"



Things happen in life I’m affraid, you can be as careful as you like case or not and your phone can get damaged or your phone or stolen. If you can’t afford to just replace it yourself you should have insurance not a case.
Edited by: "Dannyrobbo" 8th Nov 2017
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