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    Ipod help :@

    I have a brand new ipod which I connected and synced with Itunes I then downloaded the new 3.1.2 update after which for some reason my ipod wasn't connected anymore so I connected it back up and upon updating it got to the stage Preparing ipod for update then comes up with Couldn't update ipod error unknown? The ipod then hanged on the usb > itunes screen I turned it off and connected it again and then it wanted me to do a restore but I get the same error after Preparing ipod for restore?

    Any IDEAS?!!

    3 Comments

    common problem

    turn off your firewall and AV before trying to restore the ipod, you may even have to setup a new user account to get it working but sometimes just turning off your security can sort it

    and make sure u got latest itunes version

    Original Poster

    wolf359;6889841

    common problemturn off your firewall and AV before trying to restore the … common problemturn off your firewall and AV before trying to restore the ipod, you may even have to setup a new user account to get it working but sometimes just turning off your security can sort it



    Well I held the usb in and that did the job?

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