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    ipod touch - please help!

    ive just bough the ipod touch from argos and it says with free update, but when i try and update to 2.1 version it says i have to pay £5.99, has abnybody else had this problem or am i just doing something wrong, please help!

    15 Comments

    Original Poster

    please help

    sorry - mine arrives tomorrow!! :-(

    is there a code in the box for the free update, as it does cost £5.99 to buy?

    I strongly recommend that you take your iTouch to your nearest Apple store and let the nice techies sort it all out for you. My nephew had exactly the same kind of problem that you are enduring. He too was asked to cough up but we went to the Apple store at Brent Cross and the chaps there sorted it all out for nothing and said if he has anymore problems to bring it back and they'll deal with it.
    Good luck.

    Original Poster

    Babbabooey;3453758

    is there a code in the box for the free update, as it does cost £5.99 to … is there a code in the box for the free update, as it does cost £5.99 to buy?



    no there is no code in the box!

    Original Poster

    UtopiaPlanitia;3453768

    I strongly recommend that you take your iTouch to your nearest Apple … I strongly recommend that you take your iTouch to your nearest Apple store and let the nice techies sort it all out for you. My nephew had exactly the same kind of problem that you are enduring. He too was asked to cough up but we went to the Apple store at Brent Cross and the chaps there sorted it all out for nothing and said if he has anymore problems to bring it back and they'll deal with it.Good luck.



    my nearest store is an hours drive away!

    where does it say the update is free?

    Original Poster

    Babbabooey;3453802

    where does it say the update is free?


    argos.co.uk/sta…htm it says with system update!

    do you still get the £10 voucher if you order it from online?

    Are you sure the update is not already on the ipod?

    Original Poster

    Babbabooey;3453977

    Are you sure the update is not already on the ipod?



    i'm sure its asking me to update at this price. I thought it might av bin but i downloaded a game and it wouldn't let me play it because i need to do this update!

    The update is included, it is just a set of additional applications. If you want to upgrade the operating software to 2.1 then it costs £5.99. Just a badly worded and confusing statement from Argos/Apple.

    Yeh you have to pay for 2.1 update didnt you know that?

    Original Poster

    kiwinator;3454284

    Yeh you have to pay for 2.1 update didnt you know that?


    thought it come with it coz it says with software update

    I phoned Argos customer services and they are sending me a cheque for £5.99 to cover the cost of the update. They said the cheque will arrive within 21 days.
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