Is Aliexpress currently upholding delivery guarantee/refund?

Posted 17th Jul 2021
Sellers on Aliexpress can offer a guaranteed delivery date and if the order is late, they will refund you if you make a claim within 15 days:…htm

Is this up to the sellers to uphold or will Aliexpress force them to do it?

As shipping is backed up due to covid, just wondering if anyone has been denied claims or have been granted refunds?

I'm due to put in a claim if my delivery isn't here by the end of the month so would like to know beforehand.
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